Provider profile
Titan Mold Removal
Provider snapshot
What this listing says
Jackson-area homeowners dealing with basement or attic mold who want same-day treatment using the Goldmorr system without drywall removal or relocation.
Best for
- Jackson, Ingham, Livingston, or Washtenaw county homeowners who need mold removed without tearing out drywall or vacating the house.
- Homebuyers who failed a home inspection for attic mold -- Titan has specific experience with Michigan attic ventilation issues and mold clearance testing.
- Homeowners who want mold testing and remediation handled by a single company that also arranges independent post-treatment air quality verification.
- Older homes in the Jackson area needing combined duct cleaning and mold treatment to address indoor air quality.
About this company
Titan Restoration & Recovery operates out of Jackson, Michigan, and built its reputation on a specific differentiator: the Goldmorr system. This non-toxic, biodegradable mold treatment lets them skip the traditional teardown approach -- no drywall removal, no relocation, and most jobs wrap up in a single day. Owner Kim Barker runs the operation hands-on, frequently handling inspections and quoting personally.
The Goldmorr method is genuinely unusual for the Jackson market. Traditional remediation requires containment barriers, demolition, and reconstruction. Titan's approach eliminates most of that, which cuts both cost and disruption. They offer independent air quality testing before and after treatment to confirm results. Beyond mold, they handle air duct cleaning, dryer vent cleaning, radon testing and mitigation system installation, exterior mold removal, crawl space encapsulation, basement waterproofing, and water mitigation.
Titan is locally owned and operates 24/7 across Ingham, Jackson, Livingston, and Washtenaw counties. Their technicians hold PMII (Professional Mold Inspection Institute) credentials, and the company displays IICRC affiliation on their website. They also offer financing for remediation projects.
With 4.8 stars across 77 Google reviews, Titan sits in strong territory. The volume is modest, but the consistency is notable -- nearly every review is 5 stars, and the named staff (Kim, Austin, Alex) appear repeatedly in positive contexts.
Services
Service area
Headquartered in Jackson, Michigan. Serves Ingham, Jackson, Livingston, and Washtenaw counties. Specific cities listed include Blackman Township, Brooklyn, Chelsea, Clarklake, Grass Lake, Leoni, Manchester, Michigan Center, Napoleon, Norvell, Pleasant Lake, Saline, Stockbridge, Summit Township, Tecumseh, and Woodville.
Review consensus
Kim gets named repeatedly for personal responsiveness -- answering the phone, showing up quickly for inspections, and maintaining communication throughout jobs. Multiple reviewers specifically note that Kim came out within 24-48 hours of their initial call. Austin is the most-named field technician, praised across a dozen reviews for duct cleaning thoroughness, attention to detail, and polite demeanor. Alex also receives positive mentions for professionalism. Reviewers consistently highlight that estimates were honored without surprise charges, jobs finished on time or early, and the crew treated their homes with respect.
2 found across 77 total reviews at 4.8★. Lauren Blake (8 reviews) described a confusing quoting experience: an initial $17,000 quote included floor replacement she did not request, then dropped to $10,000 when she agreed to buy her own materials -- but she believed she was already buying materials. When she asked for an itemized breakdown, Titan told her to go elsewhere. The owner's response did not address the pricing inconsistency directly. Barb Niceswander left a 1-star rating with no text, so the specifics are unknown.
The quoting complaint stands alone against an otherwise strong review base, but the owner's response to Lauren Blake reads more like reputation management than engagement with the specific pricing concerns she raised. With only a 50% response rate on recent negatives (one response out of two), there is limited data on how Titan handles criticism. The positive reviews, by contrast, show a consistent pattern: Kim handles intake and quoting personally, the field crew (Austin, Alex) executes the work, and communication stays strong throughout. This owner-operator model produces high satisfaction when it works, but may explain the friction when expectations diverge during the quoting phase.
Kim Barker (owner -- praised across 15+ reviews for responsiveness, personal inspections, and communication). Austin (technician -- praised across 10+ reviews for duct cleaning thoroughness and attention to detail). Alex (technician -- praised for professionalism in mold and duct work). Tyler (technician -- mentioned alongside Austin for duct cleaning).
Ask for Kim directly when you call -- he handles most inspections personally, and reviewers consistently say that direct contact with him produces the best experience. Get your quote in writing with line items before signing anything, given the one complaint about pricing clarity. If you need mold testing, consider getting an independent test from a separate company, then bring the results to Titan for the remediation quote.
Keep in mind
- Titan does both mold testing and remediation, which is a conflict of interest. The company that finds the mold also profits from removing it. Ask for a copy of the independent lab report and consider getting a separate inspection from a company that does not do remediation.
- One reviewer described a quoting process where the initial price was $17,000, then dropped to $10,000 with no clear explanation, and Titan ultimately refused to provide an itemized breakdown. Ask for a written, itemized quote before committing.
- The website lists basement and kitchen remodeling, power washing, and water mitigation alongside mold work. A company stretching across this many trades may not specialize equally in all of them.
- Their service area spans four counties. Confirm scheduling availability and whether travel distance affects response time for your specific location.