Provider profile
M&M Restoration
Provider snapshot
What this listing says
Greater Lansing homeowners dealing with water damage or post-flood mold who want a single owner-operated company to handle extraction, drying, and remediation under one roof.
Best for
- Homeowners in Lansing, Holt, Okemos, or surrounding Ingham County communities who need mold remediation tied to water damage.
- Rental property owners who need fast cleanup and restoration between tenants -- multiple reviewers describe this exact scenario.
- Anyone who wants to deal directly with the company owner rather than a dispatcher or franchise call center.
About this company
M&M Restoration is an owner-operated restoration company based in Holt, Michigan, serving the Greater Lansing area since 2015. Founder Derek Mikowski holds IICRC Master Restorer credentials and still runs jobs himself. The company handles water damage, mold, fire, storm, biohazard, and sewage cleanup. They bill insurance directly and claim a 60-minute emergency response time.
Mold work follows their five-step process: inspection and testing, containment, removal, air quality restoration, and prevention. The website lists HEPA air filtration, negative air machines, antimicrobial treatments, and moisture control equipment. They also offer post-remediation clearance testing. Nothing here is unusual for a restoration company of this size, but the fact that Derek is personally named in review after review suggests the owner is still hands-on rather than purely managing.
The company claims 2,800+ completed projects and 25+ technicians across 28 communities. They hold an A+ BBB rating.
Services
Service area
Headquartered in Holt, Michigan. Primary coverage spans Ingham, Eaton, and Clinton counties, including Lansing, East Lansing, Okemos, Haslett, Mason, Grand Ledge, Williamston, and Charlotte. The website claims 70+ cities across 9 counties reaching as far as Isabella, Gratiot, Shiawassee, Livingston, Barry, and Ionia counties -- a very broad footprint from a single office.
Review consensus
Derek Mikowski is named by at least 10 reviewers for fast response, same-day visits, and clear explanations of the work needed. Reviewers highlight basement water extraction as the most common job, with several mentioning mold discovered during water cleanup. Multiple Local Guide reviewers (Ryan H, Eric M, Nick, Matt Horner) confirm the quality. One reviewer (Renee Cuellar) described switching from another company that spent four days accomplishing nothing, saying M&M treated the situation with urgency. Another restoration company (Hometown Restoration) refers overflow work to M&M and vouches for their integrity.
0 found across 23 total reviews at 5.0★. No negative reviews exist in the last 18 months. Across 23 total reviews at 5.0 stars, there are zero 1-star, 2-star, or 3-star reviews to analyze.
The review profile is unusually clean -- 23 reviews, all 5-star, no negatives ever. Two reviewers (Cindy Mikowski, Richard Mikowski) share the owner's last name and both describe rental property cleanups. One review is from a fellow restoration company. These do not prove anything improper, but they mean the truly independent review count is closer to 20. The company is still relatively young (founded 2015) and small enough that Derek handles many jobs personally, which likely explains the consistent positive feedback -- but also means the experience may change as the company scales.
Derek Mikowski (owner/lead restorer -- praised in 10+ reviews for responsiveness, honesty, clear communication, and hands-on work).
Ask for Derek directly and confirm he will be involved in your project. With a small team and an owner who still runs jobs, you are likely to get attentive service. Get an independent mold test if they are also doing your remediation. Pin down exact response time and any trip fees if you are outside the immediate Lansing area.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest -- the same company that tells you how much mold you have is the one that profits from removing it. Consider getting an independent mold test before or after their work.
- The service area claims 70+ cities across 9 counties, stretching from Isabella County to Livingston County. That is a wide radius from a single office in Holt. Ask whether your location falls within their normal daily range or if it triggers a trip charge.
- All 23 Google reviews are 5-star. A perfect score with this few reviews means you have less data to go on than you would with a company that has hundreds of reviews and a few negatives. The sample is small.
- Two reviewers share the owner's surname (Mikowski), and one review comes from another restoration company. These are not necessarily fake, but they reduce the independent review count.