Provider profile
MBR Restoration & Construction
Provider snapshot
What this listing says
West Michigan homeowners dealing with water damage or basement flooding who want a restoration company that also handles mold cleanup and rebuild under one roof.
Best for
- Grand Rapids and West Michigan homeowners needing emergency water extraction and basement flood recovery.
- Property owners who want mold removal and structural rebuild handled by the same company, avoiding multiple contractors.
- Homeowners dealing with post-flood mold growth who need the water source addressed before remediation begins.
- Anyone who had a bad experience with another restoration company and wants a second opinion — several reviewers specifically praise MBR for cleaning up after other firms.
About this company
MBR Restoration & Construction is a family-owned restoration company based in Jenison, Michigan, serving the Grand Rapids and West Michigan area. They operate under the Belk name — multiple reviewers reference "the Belk Team" — and claim 40-plus years of construction experience. Their primary identity is water damage restoration, but they also handle mold removal, fire and smoke damage, odor elimination, and hazardous material abatement through partner firms.
What sets them apart from mold-only companies is the construction side. They handle the full cycle: emergency water extraction, mold removal, and then the rebuild — drywall, flooring, the works. They use dehumidifiers and fans for drying, set up containment for mold work, and their website references IICRC certification for their technicians. They also claim to do mold inspection and testing in-house, which creates a conflict of interest worth noting.
The company appears relatively young as a brand — their website launched in late 2024 and the earliest Google reviews date to December 2024 — but the team brings prior construction experience. Several reviews mention the company fixing problems left behind by other restoration firms, which suggests they're building a reputation on workmanship quality.
A perfect 5.0 across 31 Google reviews is unusual. Every single review is five stars, with no negatives in the last 18 months. That's a strong signal, though the review count is still modest enough that a few bad experiences could shift things quickly.
Services
Service area
MBR Restoration & Construction is based in Jenison, Michigan (Georgetown Township) and serves Grand Rapids and the surrounding West Michigan area. Reviews confirm work in the greater Grand Rapids region, with multiple mentions of basement flooding in nearby communities. Their website does not list specific cities or counties beyond the broad "West Michigan Area" claim.
Review consensus
Tyler is the most frequently named team member, appearing in at least 15 reviews. Reviewers describe him as knowledgeable, responsive, and straightforward. Baylor, Jordan, and Caleb form the core field crew and draw praise for efficiency and courtesy. Andrew and Tiffany handle intake and phone consultations — Kim Griffioen specifically noted that Andrew and Tyler listened carefully during a phone call before even scheduling a visit. Multiple reviewers highlight same-day or next-day response times, including after-hours emergencies. Trey Jones and Anna Perkey both noted the company did not try to upsell unnecessary services. Douglas Dornbos praised MBR for fixing mistakes left by a previous restoration company.
0 found across 31 total reviews at 5.0★. No negative reviews exist in the recent record. Across 31 total reviews at 5.0 stars, not a single reviewer has left a rating below 5 stars in the past 18 months. This means there are no complaint patterns to analyze. The absence of negatives is notable but not necessarily a red flag — the company is young and the review volume is still building.
The review timeline and consistent language suggest a company that grew quickly through word-of-mouth during West Michigan's flood-prone seasons. Multiple reviews reference basement flooding from heavy rains or sump pump failures, indicating the company gets a lot of emergency water work. The "Belk Team" branding and one reviewer's mention of "Melvin Belk Restoration & Construction" suggest the owners are hands-on, which tracks with the family-business feel that several reviewers describe. Owner responses are not available to assess since there are no negative reviews to respond to.
Tyler (crew leader / technician — praised repeatedly for knowledge, responsiveness, and honesty). Baylor (field crew — praised for efficiency and courtesy). Jordan (field crew — praised for responsiveness and teamwork). Caleb (field crew — praised for workmanship and courtesy). Andrew (intake / consultation — praised for listening and attentiveness). Matt/Matthew (field crew — praised for respectful work). Jose (project leader — praised for communication). Tiffany (office / scheduling — praised for arranging same-day inspections). Mike (crew member — praised for restoration work). Alex (crew member — praised for helpfulness). Evan (crew member — praised for sewer backup response).
If you need water damage or mold work in the Grand Rapids area, MBR has a spotless review record and a crew that shows up fast. Ask for Tyler as your point of contact — he's the name that surfaces most. Since they do both testing and remediation for mold, get an independent mold test to keep the process honest.
Keep in mind
- MBR does both mold testing and mold remediation. A company that finds the mold and then profits from removing it has a financial incentive to find more. Consider getting an independent test before or after their work.
- The company's web presence launched in late 2024 and all 31 reviews are from the past 18 months. They may have strong construction backgrounds, but the track record under this brand name is short.
- Abatement services are handled through partner firms, not in-house. Ask who actually performs hazardous material work and whether those partners carry their own insurance.
- Their service area claim of "Grand Rapids and the West Michigan Area" is broad. Confirm they'll service your specific location without added travel charges, especially if you're outside Kent or Ottawa counties.