Provider profile
So Clean Inc
Provider snapshot
What this listing says
Southeast Michigan homeowners in Macomb, Oakland, Wayne, or St. Clair counties who need a single company to handle water damage extraction through mold removal and full reconstruction.
Best for
- Homeowners in Macomb County and surrounding SE Michigan counties dealing with a basement flood that needs same-day emergency response.
- Property owners who want one company to handle water extraction, mold removal, and rebuild rather than coordinating multiple contractors.
- Insurance claim situations where you want a company that bills through Xactimate and works directly with carriers.
About this company
So Clean Inc is a family-owned restoration company based in Fraser, Michigan, serving Macomb, Oakland, Wayne, and St. Clair counties since 2000. Mold removal is one piece of a broader disaster recovery operation that also covers water damage, fire, smoke, and storm damage. They handle the full cycle in-house: extraction, drying, mold work, and reconstruction under a Michigan builder's license.
On the equipment side, they use Phoenix dehumidifiers for structural drying and Injecti-Dry systems that push or pull air through wall cavities to dry them without full demolition. They run truck-mounted extraction units and use Xactimate for insurance billing, which means their estimates speak the same language as your adjuster. They also operate a climate-controlled warehouse for storing belongings during large jobs.
Services
Service area
Headquartered in Fraser, Michigan (Macomb County). Serves Macomb, Oakland, Wayne, and St. Clair counties. Specific cities mentioned on their site include Troy, Port Huron, Rochester, Taylor, Grosse Pointe, West Bloomfield, and Auburn Hills. Four counties is a wide claim for a single-location family operation -- confirm response time for your specific area.
Review consensus
Speed and emergency availability come up repeatedly. Sue Bowlin described a Christmas flood where the crew came out quickly, removed carpet and padding, and sanitized at a reasonable price. Michael Hall called at 3 AM for a flooded basement and Joe responded immediately. Joyce Hanser praised technician Joe as knowledgeable and efficient during a pre-move-in flood. Michael Sharpe, a Local Guide, called out Luke by name for confidence and follow-through. Paul Donnelly credited duct cleaning and carpet work with improving his daughter's allergies.
1 found across 26 total reviews at 4.1★. No 1-star reviews exist in the recent window. The single recent negative is a 3-star review from Phyllis Noda (October 2025), a Local Guide with 43 reviews, who left no text. Without any description of what went wrong, this review provides no actionable information about a specific problem.
The owner did not respond to the only recent negative review. With such a small review base, the absence of owner engagement on the one sub-4-star review is notable. Most positive reviews focus on water damage and flood cleanup rather than mold work specifically.
Luke (technician/field lead -- praised by Michael Sharpe for experience and follow-through, by Luke Will for knowledgeable service). Joe (technician -- praised by Michael Hall for 3 AM emergency response, by Joyce Hanser for speed and knowledge during basement flood).
If you have a water emergency in Macomb County, So Clean has a track record of fast response and hands-on technicians in Joe and Luke. Ask for one of them by name. But get an independent mold assessment before agreeing to any mold remediation scope, since they do both testing and removal.
Keep in mind
- So Clean does both mold testing and mold removal. That is a conflict of interest -- the company diagnosing the problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation scope.
- Their 4.1-star Google rating across 26 reviews is below the 4.5 threshold where you can feel confident in consistency. The low review volume makes it hard to separate signal from noise.
- Mold removal is a secondary service here. This is primarily a water damage and general restoration company. If you have a mold-only issue unrelated to water damage, ask how many standalone mold jobs they handle per month.
- Their website claims a four-county service area. For a small family operation in Fraser, response times to the far edges of Oakland or Wayne counties may be longer than the advertised one hour.