Provider profile

Select Restoration

Fraser, MI / 4.6 rating / 116 reviews / Water damage restoration service

SR

Provider snapshot

What this listing says

Macomb County homeowners dealing with water damage or fire loss who want a single non-franchise contractor to handle cleanup, mold work, insurance claims, and full reconstruction under one roof.

Water-to-rebuild pipelineIn-house design centerInsurance claim negotiationMold testing and removal
Base location Fraser, MI
Provider type Restoration company
Public reviews 4.6 from 116 reviews

Best for

  • Macomb County homeowners who need water extraction, structural drying, and full rebuild handled by one contractor
  • Fire loss situations where you want a company that handles insurance claim negotiation, demolition, and reconstruction end-to-end
  • Mold problems discovered after water damage, especially when the original drying contractor missed hidden moisture
  • Property owners who prefer picking finishes in person at a showroom rather than working from catalogs
  • Insurance claim situations where you want a contractor who will write the estimate and negotiate directly with your adjuster

About this company

Select Restoration is a Fraser, Michigan restoration company that handles every phase of property damage recovery, from emergency water extraction through full reconstruction. They operate out of a showroom on Utica Road where customers can pick finishes and materials in person. Mold is not their primary identity — they are first and foremost a fire and water damage restoration outfit that also does mold testing and removal.

What stands out is the scope. Most restoration companies subcontract the rebuild. Select keeps it in-house: demolition, structural drying, mold remediation, roofing, siding, kitchen and bath remodeling, even asbestos removal and hoarder cleanup. They run their own infrared cameras and moisture mapping equipment, use dry ice blasting and hydroxyl generators for mold work, and maintain an in-house design center with flooring, cabinetry, and exterior products. They hold NAMP mold certification and IICRC firm certification. The company also does government and commercial demolition work, which is unusual for a residential restoration outfit.

Bryan Nowicki founded the company in 1993. It is not a franchise — they emphasize this repeatedly. They have been a BBB A+ member for over 20 years, hold Michigan contractor license #2102185156, and are a Contractor Connection preferred vendor for several insurance carriers. They offer a 3-year workmanship warranty.

At 4.6 stars across 116 Google reviews, they sit in solid territory. More notable: zero negative reviews appeared in the last 18 months. That is unusual for a company handling insurance claims, where frustration with timelines and payouts is common.

Services

Mold testingmold removalwater damage restorationwater extractionstructural dryingsewage cleanupflooded basement cleanupfire damage restorationsmoke damage cleanupthermal foggingcontents cleaningemergency board-up

Service area

Headquartered at 31435 Utica Road in Fraser, Michigan. Primarily serves Macomb County cities including Sterling Heights, Warren, Clinton Township, Roseville, Eastpointe, St. Clair Shores, Mount Clemens, Utica, and New Baltimore. Also claims coverage across Oakland County (Troy, Rochester Hills, Farmington Hills, Southfield, West Bloomfield, and many others) and Wayne County. Response times outside Macomb County are worth confirming.

Review consensus

What reviewers praise

Fast response time is the most consistent theme — multiple reviewers report same-day or within-hours arrival for water emergencies and fire damage. Bryan Nowicki, the owner, shows up personally on many jobs and is praised by name in dozens of reviews for being responsive and hands-on. Deni (also spelled Denny) is praised as a project manager who keeps customers updated on timelines and ensures quality on fire and water restoration projects. Candace, the office manager, is called out for returning calls reliably and being easy to work with. Mike draws praise for hard work on water extraction jobs. Reviewers consistently highlight the company's ability to handle insurance claims — multiple customers say Select got their insurance company to cover more than expected. The end-to-end service model (cleanup through rebuild) is a repeated positive, with customers noting they did not have to coordinate multiple contractors.

What low reviews reveal

0 found across 116 total reviews at 4.6★. No 1-star reviews surfaced in the last 18-month window. The available review data contains no recent negative feedback to analyze.

Pattern worth noting

The absence of any negative reviews in 18 months across 116 total reviews is itself a pattern worth noting. For a restoration company that handles insurance claims — a process that routinely frustrates homeowners — this is unusual. It could reflect genuinely strong operations, or it could reflect active review management. The company actively solicits reviews (their website links directly to their Google review page). Without recent negative data, there is no way to assess how they handle complaints.

Named staff

Bryan Nowicki (owner — positive across many reviews for responsiveness, personal involvement, and insurance claim handling). Deni/Denny (project manager — positive for timeline management and communication on fire and water restoration projects). Mike (technician — positive for hard work on water extraction). Candace (office manager — positive for reliable callbacks and friendly communication). Jake (technician — positive for water damage assessment and professionalism). Jordan (technician — positive for basement water mitigation). Zack (technician — positive for basement water mitigation). Dan (staff — positive for asbestos abatement communication). Kevin Clinton (representative — positive for fire restoration management, from older review). Missy (former office manager — positive for going above and beyond, from older review).

Bottom line

If you are in Macomb County with water damage or fire loss, Select Restoration has a strong track record of showing up fast and managing the entire process from cleanup to rebuild. Ask for Bryan or Deni by name. Because they do both testing and remediation for mold, get an independent test if mold is the primary concern. Their 116-review history with zero recent negatives is unusually clean, so ask for references from jobs where something went sideways to understand how they handle problems.

Keep in mind

  • They do both mold testing and mold removal. That is a conflict of interest — the company finding the mold is the same company billing to remove it. Ask whether they will accept a third-party test result or allow an independent post-remediation verification.
  • Their primary business is fire and water damage restoration, not mold. Mold remediation is one service among many. If you have a standalone mold problem unrelated to water damage, ask how many mold-only projects they handle per month.
  • They claim service across Macomb, Oakland, and Wayne counties, plus specific cities deep into Oakland County like West Bloomfield, Wixom, and Clarkston. That is a wide geography from a single location in Fraser. Confirm response time for your specific city.
  • Their website mentions an insurance claim deductible forgiveness program. Ask exactly what that means and whether it affects the scope of work on your project.
  • Reviews are overwhelmingly positive with no recent negatives, which means there is limited information about how they handle complaints or callbacks. Ask for references from jobs that had complications.