Provider profile
M.C. Shine Cleaning & Restoration Services of Flint LLC
Provider snapshot
What this listing says
Flint and East Central Michigan homeowners who want a single company to handle water damage, mold remediation, and reconstruction under one contract with direct insurance coordination.
Best for
- Flint and surrounding Genesee County residents dealing with mold after water damage who want one company to handle extraction, remediation, and rebuild.
- Homeowners who want a restoration company that will coordinate directly with their insurance adjuster and handle claim documentation.
- Commercial property managers (churches, schools, fitness centers) needing both emergency restoration and ongoing janitorial services from a single provider.
- Property owners in the Blue Water Area and East Central Michigan who need 24/7 emergency response for water, fire, or mold situations.
About this company
M.C. Shine is a family-owned restoration and cleaning company based in Fort Gratiot, Michigan, that recently expanded into Flint. They started as a house cleaning service in 2004, founded by Michelle Rostoni, and grew into a full-service restoration operation after Craig Rostoni joined in 2006. Their son Ryan Rostoni also works in the business. Mold remediation is one piece of a broader operation that includes water damage restoration, fire and smoke cleanup, carpet cleaning, commercial janitorial work, and reconstruction.
Their mold remediation process involves containment of the affected area, air scrubber placement, HEPA vacuuming, and material removal when needed. They state on their website that they use a third-party mold assessor for the initial assessment, which separates the testing from their remediation work. They also hold a Michigan Builder's License and EPA Lead-Based Paint certification, and their lead technicians carry IICRC credentials. They require a 50% deposit for mold work unless insurance is covering the job.
The Rostoni family has run this company for 20 years, growing from a pole barn in Burtchville to a warehouse in Port Huron, then to their current office on Pine Grove Ave. in Fort Gratiot. They now have 20+ team members and two locations, with the Flint office at 5153 Exchange Dr. They offer financing through WiseTack for larger jobs and maintain a referral partner program with other local businesses.
A 5.0-star rating across 92 Google reviews is rare for any service company. The volume is not enormous, but the consistency is striking: only a single review below 4 stars in the last 18 months.
Services
Service area
M.C. Shine is headquartered in Fort Gratiot, Michigan, with a second office in Flint. They serve St. Clair, Macomb, Lapeer, Oakland, Sanilac, and Genesee counties, listing dozens of specific communities from Port Huron to Flint. The Flint expansion is recent, so their deepest roots are in the Port Huron and Blue Water Area.
Review consensus
Reilly is the most frequently named technician, praised in at least a dozen reviews for being friendly, precise, and communicative. Brandon appears in multiple reviews for carpet cleaning work and is called polite and knowledgeable. Mike and Hunter are praised together for timeliness and carpet results. Alyssa and Alex are recognized for strong customer service from the office side. Reviewers repeatedly mention punctuality, friendliness, and good communication as strengths. Several reviews note repeat business, with customers calling MC Shine back for second or third jobs. One reviewer (Trina Kern-Avedisian) specifically praised the crew for basement mold cleanup on a 90-year-old home.
1 found across 92 total reviews at 5.0★. The sole recent complaint came from Patrick Patterson, a Local Guide with 12 reviews, who gave 1 star because his carpet was still very wet the next morning and he had to move fans around to dry it. The owner responded with a generic thank-you message that did not acknowledge the drying issue at all.
With only one negative review in the last 18 months, there is no complaint pattern to identify. The owner response to that single complaint is notable, though: it reads as a template thank-you rather than an engagement with the specific issue. With only one data point this is not a pattern, but it is worth noting because the response style does not match the attentive customer service praised in positive reviews.
Reilly (technician — praised in 10+ reviews for friendliness, precision, and carpet/upholstery results). Brandon (technician — praised for politeness, knowledge, and carpet cleaning in multiple reviews). Mike (technician/project manager — praised for window cleaning, carpet work, and follow-through). Hunter (technician — praised for friendliness and teamwork). Mitch (technician — praised for carpet and window work). Michael (technician — praised for carpet work). Craig (technician/owner — praised for carpet cleaning). Alyssa (office staff — praised for customer service and communication). Alex (office staff — praised for customer service). Gina (custodian — praised for friendliness and hard work).
92 reviews and a 5.0-star average with only one complaint is an unusually clean record. Ask for Reilly or Brandon if you are booking carpet or upholstery cleaning. For mold work, confirm who does the third-party assessment and get the scope and deposit terms in writing before signing.
Keep in mind
- M.C. Shine does both mold testing and remediation. Their website says they use a third-party mold assessor, but ask to see the assessor's credentials and confirm they are truly independent -- not a referral partner of the company.
- The Flint location is a recent expansion. The company's 20-year track record and the bulk of their reviews come from the Port Huron and St. Clair County area, not Genesee County.
- Mold remediation requires a 50% deposit upfront unless your insurance is covering the work. Get the estimate in writing before signing authorization.
- The one recent negative review complained about carpet left too wet, and the owner's response was a generic thank-you that did not acknowledge the issue. That response style is worth watching.