Provider profile
First Hand Restoration LLC
Provider snapshot
What this listing says
Detroit-area homeowners dealing with mold after water damage in older homes with finished basements, where Karieem and his crew have built a repeat-client base among local real estate teams.
Best for
- Detroit homeowners with basement mold problems in older homes, especially after water damage or pipe bursts.
- Property owners who need mold remediation and asbestos abatement handled by the same crew on one project.
- Real estate investors preparing Detroit properties for sale who need cleanout, demo, and remediation bundled together.
About this company
First Hand Restoration is a Detroit-based restoration company operating out of Fort Street since 2009. They handle mold remediation, fire damage restoration, water damage cleanup, asbestos abatement, environmental services, debris removal, and property cleanouts for both residential and commercial properties. The company claims 20-plus years of industry experience across its team.
What stands out here is the range of environmental work. Reviews confirm mold testing and remediation, asbestos testing and abatement, crawlspace cleaning, and basement mold cleanup all under one roof. One reviewer (Michael White) hired them for both mold and asbestos work on the same project. They also do demolition, pack-out services, and property cleanouts at scale -- Joe S. described 70 yards of material removed from a single house.
Services
Service area
Headquartered in Detroit, Michigan at 3815 W Fort St. The website lists service pages for 12 specific cities: Detroit, Canton, Dearborn, Dearborn Heights, Garden City, Livonia, Northville, Plymouth, Redford, Taylor, Wayne, and Westland. This covers western Wayne County and parts of the western Detroit metro.
Review consensus
Karieem (the owner) appears by name in 7 of 17 reviews, praised for clear communication, honest pricing, and personal involvement on job sites. Multiple reviewers -- Chris Oneil, Kyle McKnight, Matt Snowden, Evan Partridge -- describe repeat use across several projects. Punctuality comes up in nearly every review. Joe S. (a Google Local Guide with 102 reviews) noted the price held steady even when the scope of a cleanout grew larger than expected. Christa Beauchamp (Local Guide, 23 reviews) specifically noted the company does not use scare tactics to generate business.
0 found across 17 total reviews at 5.0★. No negative reviews exist in the last 18 months. Across 17 total reviews at 5.0 stars, every review is 5 stars. This means there is no complaint data to assess.
The review base leans heavily toward repeat clients and referral networks. Multiple reviewers are contractors (Kyle McKnight) or real estate agents (Evan Partridge from the Warren-Partridge Realty Team at Berkshire Hathaway) who use First Hand as a regular subcontractor. This creates a positively skewed sample -- these are relationship-based reviews, not one-time consumer experiences. The absence of any negative reviews across 17 total is unusual and worth noting, though the low volume makes it less statistically meaningful.
Karieem / Kareem / Karim (owner -- positive across 7 reviews: christa beauchamp, Karina Montes, Chris Oneil, Steven Hannosh, Michael White, Kyle McKnight, Evan Partridge).
Ask for Karieem directly -- he runs the jobs and every named review references him. Get an independent mold test before signing a remediation contract, since this company does both testing and remediation. The repeat-client pattern from contractors and realtors is a strong trust signal, but confirm scope and pricing in writing before work starts.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest -- the same company that tells you there is a problem also sells you the fix. Get an independent test before or after their work.
- With 17 total Google reviews and a 5.0 rating, the review volume is too low to draw strong conclusions about consistency. A handful of bad experiences could shift the picture quickly.
- Several reviews mention moving, cleanout, and demo work rather than mold-specific jobs. Their core identity is a general restoration company, not a mold specialist.