Provider profile
Metro Water Damage Restoration Dearborn
Provider snapshot
What this listing says
Dearborn homeowners dealing with water damage that has led to mold growth, who want a single company to handle extraction, drying, and remediation under one 24/7 call.
Best for
- Dearborn and Wayne County homeowners who need water damage restoration with mold remediation handled by the same crew.
- Property owners facing a burst pipe or flood emergency who need same-day 24/7 response in the Metro Detroit area.
- Commercial property managers needing fire and water damage restoration under one contract.
About this company
Metro Water Damage Restoration is a locally owned restoration company based at 3200 Greenfield Rd in Dearborn, Michigan. Their primary identity is water damage restoration, with mold remediation as one of several secondary services alongside fire damage cleanup, flood remediation, and plumbing leak repair. They handle both residential and commercial properties.
The website describes a survey-then-remediate workflow for mold: a visual and air sampling assessment to determine severity, followed by removal. They mention dehumidification as part of their water damage process. Nothing on the site points to unusual equipment or methods specific to mold work. Their mold service reads as an extension of their water damage operation rather than a standalone specialty.
The company claims over a decade of experience restoring homes and businesses in the Metro Detroit area. They are locally owned and offer 24/7 emergency response.
Services
Service area
Headquartered in Dearborn, Michigan (Wayne County). Their location pages list cities across Metro Detroit including Allen Park, Ann Arbor, Armada, Auburn Hills, Barton Hills, and Belleville, suggesting broad regional coverage. Confirm crew availability for locations outside Dearborn.
Review consensus
Reviewers consistently highlight fast response times and clean work. Penni Coats called the team energetic and dedicated to quality. Francoise Cinq-Mars noted prompt arrival and a careful assessment before starting. David Powers praised transparent communication throughout the restoration process. Nick Atwood, a Local Guide with 126 reviews, noted they walk customers through the process. Rauf Raj credited them with handling flood-related mold quickly, saving time and money.
0 found across 29 total reviews at 4.8★. No 1-star reviews found in the last 18 months. The review set contains no negative feedback to analyze.
Many reviews (roughly half) contain no text at all, which limits what can be learned from the review record. Several text-free 5-star reviews come from accounts with zero or one other review, which is a common pattern with newer Google Business listings. The reviews that do contain text focus on water damage work rather than mold-specific jobs, which aligns with the company's primary identity as a water damage restoration service.
No individual employees are named in any reviews. All praise references 'the team' or 'they' without identifying specific workers.
The review record is thin but uniformly positive. With only 29 reviews and zero negatives, there is not enough complaint data to identify weaknesses. Ask to speak with past mold remediation clients specifically, since most reviewers describe water damage work, not mold jobs.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the same company that tells you whether you have a problem also profits from fixing it. Consider getting an independent mold assessment before committing to their remediation work.
- Their website uses heavily templated language across all service pages, which makes it hard to tell what mold-specific training or equipment their crews actually carry. Ask for specifics before booking.
- The service area spans many Michigan cities based on their location pages, from Dearborn to Ann Arbor to Auburn Hills. Confirm they will send a local crew rather than subcontracting for your area.