Provider profile
EzDry Restoration
Provider snapshot
What this listing says
Commerce Township homeowners dealing with basement floods or water line breaks who want a family-owned restoration company that answers the phone 24/7 and handles insurance claims directly.
Best for
- Homeowners in Oakland or Macomb County dealing with basement flooding, burst pipes, or sump pump failures who need same-day response.
- People navigating an insurance claim for water damage who want a company that will advocate on their behalf and document everything for the adjuster.
- Buyers who want a direct relationship with the business owner rather than a call center or franchise dispatcher.
- Homeowners who suspect mold after water damage and want a single company to handle both the moisture source and the remediation.
About this company
EzDry Restoration is a family-owned restoration company based in Commerce Township, Michigan, serving Oakland and Macomb counties. Their primary identity is water damage mitigation, though they also handle fire, smoke, and mold work. They hold IICRC certification and operate a 24/7 emergency line that a real person answers, not a bot or answering service.
What stands out is their insurance claim involvement. Multiple reviewers describe EzDry not just doing the physical work but actively guiding homeowners through insurance disputes. One reviewer credited them with turning around a losing insurance fight by providing a second opinion and connecting them with the right resources. They also offer free assessments, and at least one reviewer reported being told the damage wasn't bad enough to warrant paid service, with no charge for the visit.
The company is run by Steve Foumia, who appears to handle initial calls and on-site assessments personally. Mike handles field work and estimates. Lyd and Zain are technicians who show up in reviews for hands-on restoration. The operation reads as a small, tight crew rather than a large franchise.
A perfect 5.0 rating across 147 Google reviews is unusual for any service company. The volume spans over two years with consistent praise themes, so it reflects sustained performance rather than a short burst of activity. That said, a perfect score with no negatives means you're seeing the company at its best without counterpoints.
Services
Service area
EzDry is headquartered in Commerce Township, Michigan. They serve Oakland and Macomb counties, listing 65+ cities across Southeast Michigan including Troy, Royal Oak, Novi, West Bloomfield, Rochester, Sterling Heights, Waterford, Pontiac, Livonia, Plymouth, Canton, and Dearborn. The broad list suggests they'll travel across metro Detroit, but confirm response time for locations far from Commerce Township.
Review consensus
Steve Foumia gets named most often, praised for answering calls personally, arriving quickly for assessments, and walking homeowners through the insurance process. Mike draws praise for honest on-site assessments, including one case where he told the homeowner the damage didn't warrant professional work and charged nothing. Lyd is recognized for calm communication and detail-oriented cleanup. Reviewers consistently highlight same-day or next-day response, with several noting EzDry arrived within an hour of the first call. Insurance guidance is a recurring theme, with multiple reviewers crediting the company for helping them navigate claims successfully.
0 found across 147 total reviews at 5.0★. No negative reviews found in the last 18 months. With 147 reviews and a 5.0 rating, there are no complaint patterns to analyze.
The absence of any negative reviews across 147 total is statistically rare for a restoration company. Restoration work involves insurance disputes, demolition of personal property, and multi-day disruption, all of which typically generate some dissatisfaction. This could reflect genuinely exceptional service, a small operation that maintains tight quality control, or active review management. The company responds to reviews on its website through a Trustindex widget, suggesting they pay attention to their online presence.
Steve Foumia (owner/estimator — consistently positive, named in 15+ reviews for responsiveness, honesty, and insurance guidance). Mike (field technician/estimator — positive, praised for honest assessments and fair pricing, once told a homeowner the damage didn't need professional work and charged nothing). Lyd (technician — positive, praised for calm communication and attention to detail). Zain (technician — positive, mentioned working efficiently with Lyd on a storm flood). Michael (likely same as Mike — positive, praised for honesty and professionalism).
Ask for Steve when you call. He handles initial assessments personally and reviewers consistently describe him as honest and responsive. If your project involves insurance, ask upfront how they document damage for the adjuster, since that insurance advocacy is one of their strongest differentiators. With no negative reviews to warn about, the main thing to watch for is whether the small team can maintain their response speed during high-demand periods like spring flooding season.
Keep in mind
- EzDry does both mold testing and mold remediation. That means the same company telling you whether you have a mold problem is the one that gets paid to fix it. Ask whether they'll accept a third-party test result.
- Their service area lists 65+ cities across Southeast Michigan. A small family-owned crew covering that geography may mean longer response times at the edges. Confirm response time for your specific location.
- The website emphasizes water damage restoration as the core service. Mold remediation is offered but described more briefly. If your project is mold-only with no preceding water event, ask about their mold-specific experience and volume.
- Reviews overwhelmingly describe residential basement floods. If you have a commercial property or upper-floor damage, ask for comparable project references.