Provider profile
Sunbird Carpet Cleaning Silver Spring
Provider snapshot
What this listing says
Silver Spring homeowners who need mold testing after water damage and want a single company that also handles carpet and upholstery cleaning in the same visit.
Best for
- Silver Spring residents dealing with post-water-damage mold concerns who want inspection, testing, and remediation from one provider.
- Homeowners who want published mold testing prices upfront — $395 for testing, $149 for inspection — rather than waiting for a quote.
- People who need carpet or upholstery cleaning alongside mold work, since this company handles both in the same trip.
- Commercial property owners in the Silver Spring area who need flexible scheduling, including weekends for mold remediation in office buildings.
About this company
Sunbird Carpet Cleaning Silver Spring is a cleaning company in Silver Spring, MD that added mold and water damage services to its core carpet, rug, and upholstery business. They dispatch from Thayer Ave in Silver Spring and operate seven days a week, 8am to 8pm. Their Google category is water damage restoration, but most of their reviews are for carpet and upholstery cleaning.
On the mold side, they publish pricing directly on their website: $149 for a mold inspection, $395 for air or surface testing, $95 per additional sample, and $129 for thermal imaging moisture detection. They claim IICRC affiliation on their water damage page. For large-scale mold projects, they partner with FDP Mold Remediation rather than handling everything in-house. They also partner with Dustless Duct for air duct cleaning and Flood Damage Pro for water damage restoration.
The company has been operating since at least 2005 based on their copyright notice. They use biodegradable, self-neutralizing cleaning solutions and serve both residential and commercial properties.
With a 4.9-star rating across 64 Google reviews, they sit at the high end for a cleaning company. Most of that reputation comes from carpet and upholstery work rather than mold-specific jobs — no reviews in the packet mention mold testing or remediation directly.
Services
Service area
Sunbird Carpet Cleaning Silver Spring dispatches from Thayer Ave in Silver Spring, MD. The website does not list specific cities or counties served beyond Silver Spring.
Review consensus
Reviewers consistently name individual technicians and ask for them by name on return visits. Curtis draws the most repeat praise — Alexandra Thomas called him prompt and friendly across multiple visits, Jerry Weaver asked that Curtis handle all future requests, and Dan Clifford noted he showed up exactly when promised. Edgar gets similar treatment: Ramsey Kazzi, ESSIE WYLER, Abdulwarith Ojelade, and eldad mulugeta all praised his work and demeanor. Walfred earned a direct recommendation from Ellen Ofori and repeat business from BethAnne O'Donoghue. Scheduling is a recurring positive — multiple reviewers mention quick turnaround from booking to service, sometimes next-day. Samantha Daly specifically noted the company did not try to upsell her.
1 found across 64 total reviews at 4.9★. The single recent negative comes from April Kissel, a Local Guide with 26 reviews. She gave Edgar credit for working hard on dirty carpets but flagged two issues: confusion over the company name and a gap between her $190 invoice and the $300 she transferred via Zelle. The owner responded with a generic thank-you that did not address the billing discrepancy at all. Separately, K. Mia Ruiz (5 stars) warned about management who "either don't know their own policies or try to bait and switch you" regarding minimum pricing for rug cleaning versus pickup-and-delivery service.
There is a split between field technicians and the office or management side of this business. Technicians like Curtis, Edgar, and Walfred earn strong personal loyalty and repeat requests. The complaints that surface — billing confusion, pricing discrepancies, unclear minimums — come from the booking and payment process rather than the actual cleaning work. The owner's single response in the recent negative window was a generic thank-you that ignored the specific billing concern, suggesting reputation management rather than genuine engagement with complaints.
Curtis (technician — praised by Alexandra Thomas, Jerry Weaver, Dan Clifford, Mavi Asraq, Taneigha Swingler). Edgar (technician — praised by Ramsey Kazzi, ESSIE WYLER, Abdulwarith Ojelade, eldad mulugeta; mentioned in April Kissel's 3-star review as hardworking). Walfred (technician — praised by BethAnne O'Donoghue, Ellen Ofori, Eric Douglas). Ofry (technician — praised by macire). Jonathan (technician — praised by Karrene Greene). Gerardo (technician — praised by Kara Piccirilli). Emanuel/Emmanuel (technician — praised by M cheru, Laura Sapia, Graeson Strait). Joseph (technician — praised by Natalie Miller, K. Mia Ruiz). Jerome (technician — praised by susan conway). Enrique (technician — praised by Caroline De Roover).
The cleaning technicians here earn genuine loyalty — ask for Curtis or Edgar by name if you book carpet or upholstery work. For mold services specifically, there are zero reviews to draw from, so you are relying on website claims alone. Get the total price in writing before paying, and confirm whether your mold project stays in-house or gets referred to their partner FDP Mold Remediation.
Keep in mind
- This company does both mold testing and mold remediation. That means the same company telling you whether you have a problem is the one selling you the fix. Consider getting an independent test from a company that only does testing.
- Their core business is carpet and upholstery cleaning, not mold work. None of the 64 Google reviews mention mold testing or remediation specifically, so there is no public track record to evaluate for those services.
- One recent reviewer reported a billing discrepancy — a $190 invoice but a $300 Zelle transfer — and the owner response did not address the pricing difference at all. Get written quotes and confirm the total before paying.
- For large mold jobs, they subcontract to FDP Mold Remediation. Ask upfront whether your project will be handled by Sunbird's own crew or referred to a partner.