Provider profile
Top To Bottom Renovation Inc
Provider snapshot
What this listing says
Marlow Heights homeowners dealing with water-triggered mold who want a family-run crew that handles extraction, drying, remediation, and the rebuild under one roof.
Best for
- Prince George's County homeowners with active water damage who need same-day extraction and drying before mold sets in.
- Buyers who want one company to handle the full arc from emergency water removal through drywall, flooring, and paint, without coordinating subcontractors.
- First-time insurance claimants who need someone to walk them through the filing process. Multiple reviewers say Fred guided them step by step.
- Homeowners who need after-hours or holiday emergency response. Confirmed pickups at midnight, 4 AM, Christmas Day, Thanksgiving weekend, and Father's Day.
About this company
Top To Bottom Renovation is a Black-owned, family-run restoration company based in Marlow Heights, Maryland. Owner Fred Johnson and his son Andre handle water damage, mold remediation, sewage cleanup, fire and smoke restoration, and full rebuilds. The company does both mold testing and mold remediation, which creates a financial incentive to find problems and then bill to fix them (more on that below).
What stands out is the single-source model. Most water damage jobs here go from emergency extraction through drying, mold treatment, drywall replacement, flooring, and painting without bringing in subcontractors. The website claims IICRC credentials and references dehumidification equipment. Multiple reviewers confirm the owner personally operates drying equipment and returns daily to check readings. The company also answers calls outside business hours, including confirmed middle-of-the-night and holiday pickups.
Fred Johnson has run the business for more than 35 years. Reviews going back to 2021 consistently name him and Andre as the people who show up on-site. Several reviewers mention this is a repeat-use company for them, which is unusual for restoration work since most people only need it once.
A 4.9-star rating across 74 Google reviews with zero recent negatives is unusually clean. Every single review in the packet is 4 or 5 stars. That is a strong signal, though the relatively modest review count means a few bad experiences could shift the number.
Services
Service area
Headquartered in Marlow Heights, Maryland (Prince George's County). The website lists service pages for cities and counties across central Maryland, including Bowie, Clinton, Capitol Heights, Upper Marlboro, Waldorf, Laurel, Columbia, Annapolis, Bethesda, Silver Spring, and Potomac. Counties named include Prince George's, Anne Arundel, Charles, Calvert, Montgomery, and Howard. That covers a wide radius; confirm response times for locations far from Marlow Heights.
Review consensus
Fred Johnson draws the most mentions by name. Reviewers describe him arriving the same day, often within hours, and explaining both the technical work and the insurance process in detail. Andre (also called Dre) gets named frequently as a second point of contact who is responsive and friendly. Nassan is named once alongside Andre for basement flood work. Repeat customers appear in the reviews, including Henrietta Gilmore (second time using the company) and Tyrita T (used them in 2021 and again in 2024). Reviewers consistently highlight that a real person answers the phone at all hours, that the crew cleans up after themselves, and that the team handles everything from extraction through finished renovation.
0 found across 74 total reviews at 4.9★. No negative reviews found in the last 18 months. The full 74-review set at 4.9 stars contains no 1-star, 2-star, or 3-star reviews within the recency window. One 4-star review from Pamela Dixon (2022) noted that the mitigation and restoration projects were long, though she said everything turned out well.
The overwhelming pattern is a family business where the owner personally shows up on nearly every job. Fred Johnson is named in reviews spanning 2021 through 2026, with Andre appearing alongside him. This owner-operated model likely explains the consistent ratings: when the business owner is also the primary technician, quality control is built in. The risk is scalability. If volume increases or Fred steps back, the personal-touch model that drives these reviews could change.
Fred Johnson (owner/lead technician — uniformly positive, named in 15+ reviews for same-day response, insurance guidance, and hands-on work). Andre Johnson (son/technician — positive, named in 8+ reviews for responsiveness and on-site work, also called Dre). Nassan (technician — positive, named once for basement flood work alongside Andre).
Ask for Fred when you call. The reviews make clear he is the reason people hire this company, and his personal involvement on jobs is what drives the ratings. Get an independent mold test before agreeing to any remediation scope, since they do both testing and remediation. If your job is large enough to require reconstruction, ask for the mitigation and rebuild estimates as separate line items.
Keep in mind
- They do both mold testing and mold remediation. That means the same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent test before agreeing to remediation work.
- The service area listed on their website spans six Maryland counties and over 30 cities, from Annapolis to Waldorf to Columbia. That is a wide radius from Marlow Heights. Ask whether your address falls within their typical daily range or requires a trip fee.
- Nearly every review describes water damage work. Mold remediation comes up only when discovered during water jobs. If you need standalone mold work with no water component, ask about their experience with dry-environment mold specifically.
- The company handles renovations and rebuilds in addition to mitigation. Get separate line-item quotes for the emergency work and the reconstruction so you can compare the rebuild pricing independently.