Provider profile
Feet Up Carpet Cleaning of Laurel
Provider snapshot
What this listing says
Laurel and Howard County homeowners who need mold remediation bundled with carpet or water damage cleanup from a single crew that handles the full scope.
Best for
- Laurel and Howard County residents dealing with mold discovered during or after a water damage event, who want one company to handle cleanup and remediation together.
- Homeowners who need mold testing and remediation under one roof and want samples sent to an independent lab.
- Renters preparing for a move-out who discover mold alongside carpet cleaning needs.
- Property owners who want a company available seven days a week with same-day phone estimates.
About this company
Feet Up Carpet Cleaning of Laurel is a carpet cleaning company in North Laurel, Maryland that also handles mold testing, mold remediation, and water damage restoration. Their primary business is carpet, rug, and upholstery cleaning — mold and water damage are add-on services offered under the same brand. They claim IICRC certification for their technicians and dispatch from Gorman Ave in Laurel, serving Howard County and surrounding areas.
On the mold side, their website describes a six-step remediation process: assessment with air quality testing, isolation with plastic sheeting, use of HEPA-filtered air scrubbers, removal of affected porous materials, biocide application with HEPA vacuuming, and final clearance testing. They send samples to independent labs and say they can provide documentation for insurance or legal purposes. For larger water damage jobs, they partner with Flood Damage Pro rather than handling them entirely in-house.
The company has operated under this website since 2005 and runs seven days a week, 8 AM to 8 PM. Most of their Google reviews focus on carpet and upholstery cleaning rather than mold work, which suggests mold remediation is a smaller share of their business.
With a 4.7-star rating across 66 Google reviews, the feedback is strongly positive. Only one review in the last 18 months fell below 4 stars, and it was about an outdated website listing for a discontinued service — not about work quality.
Services
Service area
Based in North Laurel, Maryland, dispatching from Gorman Ave in the 20707 zip code. They serve Laurel and the greater Howard County area. The website does not specify exact city boundaries beyond that.
Review consensus
Edgar is named in roughly a dozen reviews and is consistently praised for punctuality, friendliness, and effective stain removal. Ashley is called out once for calling ahead with an arrival estimate, arriving within the appointment window, and clearly explaining the cleaning process. Reviewers repeatedly mention on-time arrival, clear communication, and good results on carpet and upholstery cleaning. Several mention the company is easy to reach by phone, even after hours.
1 found across 66 total reviews at 4.7★. The single recent low review (2 stars, November 2025) was from a customer who called to get a carpet stretching estimate after seeing it listed on the website. The company no longer offers that service but had not updated the site. The owner responded acknowledging the error and said the text had been corrected. This is a one-off administrative issue, not a service quality complaint.
Two 5-star and one 4-star review mention that phone quotes did not match on-site pricing. Emilia Ventura (5 stars) noted the phone price changed due to a shampoo process. Rayna Smith (4 stars) said Edgar quoted a higher price on arrival due to stain severity but made it right by including a carpet steam as compensation. This suggests the phone estimate is a starting point, not a firm price, and that the on-site technician has discretion to adjust. The owner response rate on negative reviews is 100%, and the single recent response was personalized and addressed the specific issue.
Edgar (technician — consistently positive across 12+ reviews for punctuality, friendliness, and cleaning quality). Ashley (technician — positive, praised for communication and promptness in one detailed review). Brett (technician — positive, praised for persistent pet fur removal in one review).
Nearly all reviews are for carpet and upholstery work, and Edgar is the technician you are most likely to get. Ask for Edgar by name if scheduling allows. If you are hiring them for mold work specifically, press for details on their mold remediation experience and crew — the review record does not yet confirm a track record in that area.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding whether you have a mold problem is also the one you'd pay to fix it. Consider getting an independent test first, or at minimum ask whether the testing technician and remediation crew are different people.
- Most of their reviews and apparent experience are in carpet and upholstery cleaning, not mold work. Ask specifically how many mold remediation jobs they have completed in the past year.
- Phone quotes have differed from on-site pricing in at least two reviews. Get the final price in writing after the in-person assessment before work begins.
- For large water damage projects, they subcontract to Flood Damage Pro. Ask upfront whether your job would be handled by their own crew or a partner company.