Provider profile
Home Services Restoration LLC
Provider snapshot
What this listing says
Southern Maryland homeowners in St. Mary's, Calvert, or Charles County dealing with crawl space mold or water damage who want a locally owned restoration company that handles testing, remediation, and structural repairs under one roof.
Best for
- St. Mary's, Calvert, and Charles County homeowners who need crawl space mold remediation and encapsulation from a company rooted in the area.
- Buyers closing on a home where the inspection flagged mold or crawl space issues -- multiple reviewers describe fast turnaround for real estate transactions.
- Property owners who want one company to handle the full sequence from air quality testing through remediation, structural repair, and rebuild.
- Military families and first responders at nearby Patuxent River Naval Air Station looking for a discount on mold or water damage work.
About this company
Home Services Restoration LLC is a locally owned restoration company based in Great Mills, MD, serving Southern Maryland's St. Mary's, Calvert, Charles, and Anne Arundel counties. Their primary identity is mold remediation and crawl space work, but they handle a wide range of restoration and remodeling services. They do both air quality testing and mold remediation, which creates a conflict of interest worth understanding before you hire them.
What stands out is the breadth of structural services under one roof. Beyond mold removal, they do crawl space encapsulation, foundation crack repair with epoxy injection, foundation wall strap installation, structural beam and joist replacement, and air duct cleaning. Their mold remediation process includes HEPA filtration and post-remediation verification. The website mentions antimicrobial treatments for water damage jobs. They also do remodeling -- kitchen renovations, drywall, and flooring -- which means a water-damage-to-mold-to-rebuild job can stay with one company.
The company claims over 50 years of combined experience and has operated under this name since at least 2003. Greg Reynolds owns the business and regularly shows up on job sites for inspections and assessments. They hold MHIC license #143012, carry IICRC and NADCA credentials, and have a Mold Sanitizing Certification. They donate to Tunnels to Towers after every completed job and offer a military and first responder discount.
A 4.9-star rating across 76 Google reviews is strong, and the consistency is notable. Nearly every text review mentions crawl space work or mold remediation specifically, which means the rating reflects their core mold-related business rather than unrelated services.
Services
Service area
Based in Great Mills, MD at 22460 Chancellors Run Rd in St. Mary's County. The website lists four Maryland counties: St. Mary's, Calvert, Charles, and Anne Arundel. Reviews confirm work across Southern Maryland, with the heaviest concentration in St. Mary's County. The website claims service across all of Maryland, but the county-specific pages and review geography suggest Southern Maryland is the realistic primary service area.
Review consensus
Greg gets named in more reviews than any other staff member, praised for being responsive, showing up personally for inspections, explaining findings clearly, and following through on concerns. Reviewers describe him as easy to work with, knowledgeable, and willing to give honest advice even when it means less work for his company. Janeen in the office draws praise from multiple reviewers for being helpful and responsive with scheduling and questions. J.W. was singled out by name for duct cleaning work, described as answering every question and volunteering useful information. Shawn and Steven were praised together for explaining the work and being kind during a crawl space job. The dominant theme across reviews is crawl space remediation and encapsulation, with reviewers consistently noting fair pricing compared to competitors, clean job sites, and follow-up quality control visits after work is completed.
1 found across 76 total reviews at 4.9★. One customer (Shantell Sample, a Local Guide with 17 reviews) described contacting the company in December 2025 for mold remediation. Greg and the HVAC technician made a good impression during the initial inspection. But after that, the customer spent two months trying to get an estimate from office staff member Tammy, receiving repeated excuses including tax season workload and staffing shortages. The customer reached out to a manager who promised a callback that never came. The complaint is about office follow-through, not work quality. The owner did not respond to this review.
The gap between Greg's field presence and office follow-through is the structural issue this review set reveals. Greg personally handles inspections and gets universally positive feedback, but the one negative review points to a bottleneck in the office when converting inspections into estimates. The 0% owner response rate on the recent negative is also worth noting -- a company this small and owner-involved not responding to its only one-star review suggests either the review was missed or the company chose not to engage publicly.
Greg Reynolds (owner, inspector -- positive across many reviews, praised for responsiveness, knowledge, and honest advice). Janeen (office staff -- positive, praised for responsiveness and helpfulness in multiple reviews). J.W. (duct cleaning technician -- positive, praised for thoroughness and communication). Shawn (technician -- positive, praised alongside Steven for crawl space work). Steven (technician -- positive, praised for knowledge and kindness). Tina (staff -- positive, mentioned in one review as someone who impressed a partner). Tammy (office staff -- negative, cited in the one-star review for unresponsive follow-up over two months).
Ask for Greg to handle your inspection -- he is the consistent positive across every review. Pin down a written estimate timeline before leaving the initial visit, given the one complaint about office delays. If you want an independent check on their air quality testing results, hire a separate testing company for pre- or post-remediation verification.
Keep in mind
- They do both air quality testing and mold remediation. That means the same company telling you that you have a mold problem is the one selling you the fix. Consider getting an independent test before or after their assessment to confirm the scope of work.
- One recent reviewer described a two-month wait for an estimate after the initial inspection, with repeated delays and unresponsive office communication from staff member Tammy. The owner (Greg) made the initial visit and impressed, but the follow-through from the office did not match. If you move forward, get a written timeline for when your estimate will arrive.
- Their service area covers four Maryland counties across a large geographic area. If you are on the outer edge in Anne Arundel County, confirm response time and whether your location affects scheduling priority.
- Regular hours are Monday through Friday, 8:00 AM to 4:30 PM. They advertise 24/7 emergency services, but the negative review suggests office responsiveness can lag during busy periods.