Provider profile
North Arundel Contracting Inc
Provider snapshot
What this listing says
Glen Burnie and Anne Arundel County property managers who need a single contractor to handle mold remediation, water damage cleanup, and the rebuild under one roof.
Best for
- Property managers and condo associations in Anne Arundel County who need a contractor they can call repeatedly for water, mold, and fire damage across multiple units.
- Homeowners dealing with insurance claims who want one company to handle mitigation, remediation, and reconstruction without coordinating multiple contractors.
- Commercial property owners in the Glen Burnie to Baltimore corridor who need 24/7 emergency response for water or fire damage.
- Condo and HOA boards navigating master policy and HO6 insurance claims after building-wide water damage.
About this company
North Arundel Contracting is a family-owned restoration and general contracting firm based in Glen Burnie, Maryland. They've been in business since 1983 and built their reputation largely through condo associations, HOAs, and commercial property managers in Anne Arundel County. Mold remediation is one of several services they offer alongside water damage restoration, fire and smoke cleanup, general contracting, and commercial cleaning.
What sets them apart from mold-only companies is that they handle both the cleanup and the rebuild. They do mitigation, remediation, and then the construction to put everything back together. They work directly with insurance carriers using Xactimate estimating software and follow IICRC S520 standards for mold work. Their mold process includes source identification, containment setup, collaboration with environmental hygienists on severe cases, and air quality testing. They also do asbestos abatement, lead paint testing, and hoarding cleanup.
The company has deep roots in Central Maryland's property management community. Multiple reviewers mention working with them for 10, 15, even 25 years. They train staff to IICRC standards through The Clean Trust and hold additional training through OSHA, CDC, EPA, and MOSH. Their service area stays within a 30-mile radius of Glen Burnie, though they'll extend that for emergencies.
Their 4.2-star rating across 53 Google reviews is solid but not exceptional. The volume of long-term commercial clients in their review base suggests steady, relationship-driven work rather than one-off residential jobs.
Services
Service area
Headquartered in Glen Burnie, Maryland. Primarily serves Anne Arundel County within a 30-mile radius. Claims coverage in Howard, Baltimore, and Queen Anne's counties, though the service area page only details Anne Arundel County and Annapolis specifically. They extend beyond their standard radius for emergencies.
Review consensus
Diane is the standout name across reviews. Property managers, condo boards, and commercial clients repeatedly praise her communication, responsiveness, and personal attention. Multiple reviewers describe relationships spanning 10 to 25 years, suggesting strong retention among commercial clients. Frank draws praise for quick emergency response, showing up within an hour of a call and explaining each step. Bruce Sr and Bruce Jr received specific praise for careful prep work, laying protective coverings before starting wall and ceiling repairs. Deb was named alongside Diane for taking pride in the work. Rodney and Tim were mentioned as part of a strong overall team. Several reviewers highlight the company's willingness to handle emergencies outside normal hours, including weekends.
1 found across 53 total reviews at 4.2★. The single recent complaint (1 of 53 total reviews at 4.2★) came from a customer referred through a management company. The reviewer described poor phone etiquette from a supervisor named Erin, said he was treated disrespectfully, and was refused contact information for ownership. The owner's response provided a different account: the company finished the association work and dispatched a plumber for a separate issue, then had difficulty collecting payment, ultimately agreeing to a discounted resolution. The owner also stated that ownership contact information was provided by email the same day it was requested. The disagreement over what happened makes this hard to evaluate, but the complaint about Erin's communication style stands on its own regardless of the billing dispute.
The review base skews heavily toward property managers, condo associations, and commercial cleaning clients rather than individual homeowners. This means the praise reflects business-to-business relationships where Diane serves as a dedicated account contact. Residential buyers hiring them for a one-off mold job may have a different experience than the long-term commercial clients who make up most of the positive reviews. The owner's response to the single negative review was detailed and fact-specific rather than a template deflection, which suggests active reputation management.
Diane (office/account manager — strongly positive, named in 10+ reviews for communication and responsiveness). Frank (field supervisor — positive, praised for emergency response speed and client communication). Bruce Sr and Bruce Jr (contractors — positive, praised for careful prep work and wall/ceiling repairs). Deb (staff — positive, praised alongside Diane for pride in work). Rob Hessel (staff — positive, helped with insurance claims adjuster). Rodney (staff — positive, mentioned as part of strong team). Tim (staff — positive, mentioned as part of strong team). Devin (contractor — positive, praised for kitchen renovation). Erin (supervisor — negative, cited for poor phone etiquette in billing dispute).
If you're a property manager or condo association in Anne Arundel County, ask for Diane as your account contact. The long-term relationships in the reviews are a genuine signal that commercial clients stick around. For a residential mold job, understand that you're hiring a general restoration company, not a mold-focused firm. Ask upfront about who will handle your project day-to-day and whether your mold work will be scoped by an independent hygienist.
Keep in mind
- They do both mold testing and mold remediation, which creates a conflict of interest. The same company that identifies mold also profits from removing it. Ask whether they'll accept a third-party test or work from an independent hygienist's protocol.
- This is primarily a restoration and general contracting company, not a mold specialist. Mold remediation is one of many services. If your situation is complex or involves health concerns, you may want a company whose sole focus is mold.
- Their 4.2-star Google rating sits below the 4.5 threshold where most buyers feel confident. While the negative reviews are few, the rating reflects a smaller review base where each low score has outsized impact.
- Their service area page lists only Anne Arundel County in detail despite claiming coverage across four counties. Confirm they'll serve your location before scheduling.