Provider profile

Mid Maryland Cleaning & Restoration

Gaithersburg, MD / 4.9 rating / 28 reviews / Water damage restoration service

MM

Provider snapshot

What this listing says

Gaithersburg-area homeowners who want a single company to handle mold testing, remediation, and water damage under one roof, with three offices spanning Frederick to Lanham.

Testing + remediationInsurance claims helpBasement waterproofing
Base location Gaithersburg, MD
Provider type Restoration company
Public reviews 4.9 from 28 reviews

Best for

  • Homeowners in the Gaithersburg-to-Frederick corridor dealing with mold after water damage, where one company handling both problems simplifies the process.
  • Sellers who need mold remediation done quickly to close a real estate transaction — multiple reviewers hired them during home sales.

About this company

Mid Maryland Cleaning & Restoration is a Gaithersburg-based restoration company that operates out of three locations across central Maryland: Frederick, Gaithersburg, and Lanham. They claim over 30 years in the industry and position themselves as a one-stop shop for mold, water damage, and basement waterproofing.

The company handles both mold testing and remediation in-house. Their water damage process uses moisture meters and infrared cameras for detection, followed by extraction with industrial air movers and dehumidifiers. For mold work, they describe containment with negative air pressure, material removal, HEPA vacuuming, and antimicrobial treatment. They also use Exactimate billing software, the same system insurance adjusters use, which they say speeds up claims processing.

4.9 stars across 28 Google reviews is a strong rating, though the review volume is modest for a company that has been around this long. Every single review is 5 stars, which is unusual and worth noting.

Services

Mold remediationmold testingwater damage restorationair duct cleaningbasement waterproofinginsurance claims assistance

Service area

Headquartered in Gaithersburg, MD with additional offices in Frederick and Lanham. The company lists Frederick, Hagerstown, Urbana, Damascus, Gaithersburg, Germantown, Bethesda, Rockville, Potomac, Chevy Chase, Olney, Columbia, Annapolis, and Silver Spring as service areas. They also claim to serve Washington DC, Virginia, and Pennsylvania, though the extent of that coverage is unclear.

Review consensus

What reviewers praise

Responsiveness is the most consistent theme. Jesus drew praise by name for replying to weekend emails (Sarah Downie), doing repeat work for a returning customer (Michael McHugh), and handling drywall add-ons at a discount (Eric Boggs). Tommy appears across older reviews as the on-site lead — Andrew Monica noted he arrived at 9AM and finished attic remediation in hours. Fort Washington Auto compared seven quotes and found Tommy the most reasonably priced, traveling from Gaithersburg to Southern Maryland for the job. Several reviewers specifically praised the crew for educating them on prevention.

What low reviews reveal

0 found across 28 total reviews at 4.9★. No negative reviews exist in the last 18 months. With 28 total reviews at 4.9 stars, there are no documented complaints to assess.

Pattern worth noting

Every one of the 28 reviews is 5 stars, spanning from 2012 to 2026. That is statistically unusual for a company this old. The low review volume (roughly 2 per year) and the number of single-review accounts among reviewers suggest the review base skews toward satisfied customers who were prompted to post, rather than a natural cross-section of all jobs.

Named staff

Tommy/Tom Jackson (owner/on-site lead — praised in multiple reviews for honesty, fair pricing, and hands-on involvement). Jesus/Jesus Mejia (technician/team lead — praised across multiple reviews for responsiveness, weekend availability, and repeat-customer care). Maria RH noted the crew replaced a toilet seat stained during work without being asked.

Bottom line

The review record is entirely positive but thin. Ask for references from recent jobs similar to yours. If you hire them for remediation, get your mold testing done by an independent party so the scope of work is not set by the same company doing the removal.

Keep in mind

  • They do both mold testing and remediation, which creates a conflict of interest. The same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent test first.
  • Their service area claims stretch from Frederick to DC to Virginia to Pennsylvania. Three offices help, but confirm they will actually send a crew to your location without a travel surcharge.
  • 28 reviews over 13+ years of business works out to roughly two reviews per year. The rating is high, but the small sample makes it harder to spot patterns.
  • The website lists Saturday hours (7AM-12PM) but does not mention emergency or after-hours availability for water damage situations that need immediate attention.
  • Their website says they will begin remediation work within 24 hours at their own expense before insurance approval. Ask how this works if the claim is denied.