Provider profile
Eagle water damage and restoration
Provider snapshot
What this listing says
Beltsville and DMV-area homeowners dealing with water damage that has led to mold, since Eagle handles both the water restoration and mold remediation under one roof with 14 years of experience.
Best for
- Homeowners in Beltsville and surrounding Prince George's County communities who need water damage and mold handled by the same company in a single engagement.
- Property owners facing emergencies after hours, since Eagle staffs a 24/7 response line and claims a 15-minute team assignment window.
- Buyers who want mold samples sent to an independent lab rather than relying solely on the remediation company's own assessment.
- Commercial or residential property managers who need a single vendor for water, fire, storm, and mold damage across the DMV area.
About this company
Eagle Water Damage and Restoration is a locally owned restoration company based in Beltsville, Maryland, serving the broader DMV area. Their primary identity is water damage restoration, but they also handle mold inspection, mold remediation, fire damage, storm damage, sewage cleanup, bio cleanup, and trauma cleanup. They do both mold testing and mold removal in-house, though they send samples to a third-party lab for species identification.
On the mold side, they describe a 7-step remediation process that includes containment with negative air chambers, HEPA filtration, air scrubbers, removal of infested building materials, and anti-fungal treatment. Their water damage process uses submersible pumps, industrial wet vacuums, and dehumidifiers. They claim IICRC-trained technicians. Several Google reviews also reference air duct cleaning services, which are not prominently listed on their website but appear to be an active part of the business.
The company says it has been in business for 14 years. They emphasize being locally owned and operated, with direct insurance billing. Their website mentions serving both residential and commercial properties.
With a 4.7-star rating across 54 Google reviews and only one negative review in the past 18 months, the feedback is overwhelmingly positive. Most reviews praise fast response and attentive service, though the review volume is modest and a large share of reviewers have only one review on their Google account.
Services
Service area
Eagle is headquartered in Beltsville, Maryland, and serves the broader DMV area. Their website references serving the Washington, D.C. metropolitan region. Most Google reviewers do not specify their location, so the practical reach of their service area beyond Prince George's County is difficult to confirm.
Review consensus
Reviewers consistently highlight fast response times and prompt arrival. Lucas is named specifically by a Local Guide reviewer (sagiv reich, 27 reviews) for getting damage fixed beyond expectations. Aria Wilson praised the team's skill, and Amelia Johnson noted clear communication at every step. Several reviewers mention the team arriving quickly and starting work immediately. A separate cluster of reviews praises Eagle's air duct cleaning service for noticeably improving indoor air quality.
1 found across 54 total reviews at 4.7★. The sole recent negative is a 2-star review from XOXOLoveShay, who says she was hung up on before she could finish speaking. She acknowledges she may have called the wrong number but found the interaction rude. The owner responded with a detailed apology, took responsibility, and invited her to call back. The complaint is a one-off phone interaction issue, not a service delivery problem.
The review profile has an unusual shape: 53 of 54 reviews are 5 stars, with one 2-star review. The vast majority of positive reviewers have only a single Google review and no Local Guide status. This pattern is common among small restoration companies that actively solicit reviews from satisfied customers. The owner responds to negative reviews with personalized, detailed replies rather than templates, which suggests active reputation management.
Lucas (restoration technician — praised by name for exceeding expectations on damage repair).
The review record is thin but clean. Only one complaint in 18 months, and it was about a phone interaction rather than the quality of work. If you hire Eagle, ask for Lucas if your job involves water damage restoration. Watch how the initial phone call goes as your first quality signal, and verify their mold remediation track record by asking for recent before-and-after references specific to mold work.
Keep in mind
- Eagle does both mold testing and mold remediation. That means the same company telling you whether you have a mold problem is also the one selling you the fix. They do use third-party lab cultures for species identification, but the initial inspection and sample collection are theirs. Consider getting an independent mold test from a separate inspector before committing to remediation.
- A large number of their 5-star Google reviews come from accounts with only one review and no Local Guide status. This does not mean the reviews are fake, but it limits how much weight you can place on the overall rating.
- Their website lists a broad set of services including trauma cleanup and bio cleanup, but nearly all Google reviews reference water damage or air duct work. There is little independent confirmation of their mold remediation or fire damage capabilities from reviewers.
- The one recent negative review describes being hung up on during a phone call. The owner responded with an apology and attributed it to a possible call-routing issue. If phone responsiveness matters to you, try calling during business hours and note how the initial interaction goes.