Provider profile
SERVPRO of Southern York County
Provider snapshot
What this listing says
Southern York County homeowners dealing with water-triggered mold in older coastal properties, backed by a franchise team that runs over 100 mold inspections a year.
Best for
- Homeowners in southern York County towns from Kittery to Sanford who need mold remediation tied to water damage.
- Property owners who want one company to handle water extraction, mold removal, and reconstruction under a single contract.
- Commercial property managers needing fast-response mold work with minimal business disruption.
- Buyers of older or undisclosed-mold properties who need a team experienced with full-attic mold removal.
- Coastal homeowners dealing with post-flood mold, where the same crew can handle the initial water damage and the mold that follows.
About this company
SERVPRO of Southern York County is a restoration franchise based in Springvale, Maine, owned by John Giunco. Mold remediation is one of several service lines alongside water damage, fire damage, storm cleanup, and construction. They handle both residential and commercial work across York County, with a stated focus on the southern portion from Kittery to Sanford.
What stands out is the breadth of equipment and methods they bring to mold jobs. Their website lists air scrubbers, HEPA vacuums, antimicrobial treatments, infrared cameras, and moisture detection tools. They also offer dry ice blasting and soda blasting, which are uncommon among mold remediation companies in the area. The franchise claims over 100 mold inspections per year. Their crews hold IICRC credentials in water, fire, and mold work.
Giunco has run this franchise for over 20 years, and several crew members have been with the operation for a similar stretch. Multiple reviewers mention returning for second or third jobs, and neighborhood-scale flood responses (like the ocean flooding in York) suggest they can scale up crew size for larger events.
A 4.8-star rating across 188 Google reviews is strong. Only 1 review at 3 stars or below appeared in the last 18 months. For a company handling emergency restoration work, where stressed homeowners are the norm, that ratio is notable.
Services
Service area
Headquartered in Springvale, Maine. Serves southern York County with a focus on Sanford, Springvale, North Berwick, Berwick, South Berwick, Wells, Moody Beach, Ogunquit, York, York Harbor, York Beach, Cape Neddick, Eliot, Kittery Point, and Kittery. They claim to service all of York County but concentrate their work in the southern portion.
Review consensus
Pete Kenney is the most frequently named employee, praised across multiple years for responsiveness, honesty, and a calm demeanor during emergencies. Several reviewers specifically credit him with handling insurance paperwork and walking homeowners through the process. Joe Belanger draws praise as a manager for detailed explanations and quick emergency response. John Giunco (owner) shows up in recent reviews personally handling insurance coordination and fieldwork. Reviewers consistently highlight same-day or next-day response, crews who clean up after themselves, and willingness to work off-hours including nights and weekends. Repeat customers are common, with multiple reviewers mentioning second or third engagements.
1 found across 188 total reviews at 4.8★. (1 found across 188 total reviews at 4.8★) Katelyn Ordway gave 3 stars in April 2025. She praised the actual remediation crew but reported that Joe failed to coordinate insurance documentation. He was supposed to send someone daily to record dehumidifier and air scrubber readings as proof for the insurer but left equipment running five days instead of the approved three, with no readings taken. Texts went unanswered. Her insurance company resolved it, but the communication gap added stress. Owner John Giunco responded the same day, apologized, and committed to improving communication practices.
The gap between field crew quality and project management communication is the core tension in this company's reviews. The crews get near-universal praise for skill and professionalism. The single recent negative targets a project manager's follow-through on administrative tasks, not the hands-on work. This is a common pattern in restoration franchises where field teams and office coordination operate somewhat independently. The owner's same-day personal response to the negative review suggests active reputation management, and the response engaged with specifics rather than using a template.
Pete Kenney (project manager/field lead — strong positive across many reviews). Joe Belanger (manager — mostly positive, one negative on communication). Ethan Bentz (technician — positive). Mike (technician — positive). Ray Fowler (management — positive). Ms. Harrison (office manager — positive). Joe Blanco (technician — positive). John Giunco (owner — positive, also does fieldwork and insurance coordination).
Ask for Pete Kenney if your job involves mold or water damage. If Joe Belanger manages your project, set clear expectations upfront about insurance documentation visits and communication frequency. This team delivers strong field results, and the 4.8-star rating across 188 reviews reflects consistent performance where it counts most.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest: the company deciding you have a mold problem is the same one billing you to fix it. Consider getting an independent mold test before committing to remediation work.
- One recent reviewer reported that a project manager failed to show up for required insurance documentation visits and ignored follow-up texts. The owner responded personally and acknowledged the issue, but confirm upfront who will handle your insurance paperwork and how often they will check in.
- This is a SERVPRO franchise. The brand standardizes training and equipment, but service quality depends on the local owner-operator. Reviews reflect this specific Springvale location, not the national chain.
- Their service area covers all of York County, but they state their focus is the southern portion. If you are in the northern reaches of the county, confirm response times before hiring.