Provider profile
Rescue Restoration LLC
Provider snapshot
What this listing says
Slidell and New Orleans homeowners dealing with water damage or post-flood mold who want a restoration company with two local offices and 24/7 dispatch.
Best for
- New Orleans, St. Bernard Parish, or Slidell residents who need emergency water extraction and want a single company to handle drying through final rebuild.
- Homeowners filing insurance claims who want Xactimate-formatted documentation and direct billing to their carrier.
- Property owners dealing with post-water-damage mold who need containment, HEPA filtration, and antimicrobial treatment under the same contractor.
About this company
Rescue Restoration LLC runs two offices covering both sides of Lake Pontchartrain: one in Slidell on the Northshore, one serving New Orleans and St. Bernard Parish on the Southshore. Water damage restoration is the primary business. Mold remediation, storm damage, fire damage, sewage cleanup, and full property reconstruction round out the service list.
The mold remediation process uses containment barriers, negative air pressure, HEPA air scrubbers, and antimicrobial treatments. The structural drying operation is more detailed than most: they deploy Injecti-Dry systems for wall cavities, thermal imaging for hidden moisture, and provide daily moisture readings with photographic documentation. They also generate Xactimate-compatible scopes of work for insurance, which means adjusters get estimates in their native format.
Brad Tregle runs the operation and shows up on job sites personally. Multiple reviewers mention his construction background, which translates into in-house reconstruction work rather than subcontracting out repairs after water extraction.
Services
Service area
Headquartered in Slidell, Louisiana with a second office serving the Southshore of New Orleans. Covers New Orleans, St. Bernard Parish (Chalmette, Arabi, Meraux, Violet), Metairie, Jefferson, Algiers, Mid-City, the French Quarter, Lower 9th Ward, and New Orleans East. Claims response within one to two hours depending on location.
Review consensus
Brad Tregle is named by 8 reviewers and praised for showing up personally, responding within an hour, honest pricing, and doing quality reconstruction work. Several reviewers note he has a construction background that sets him apart from typical water-mitigation-only companies. Ashley Smith, a Local Guide with 22 reviews, specifically praised his documentation for insurance claims. Peggy LeBlanc noted that Brad assessed her water damage, showed her how to handle it herself, and did not charge her. Multiple reviewers highlight fast response, with middle-of-the-night and same-day calls answered.
0 found across 17 total reviews at 5.0★. No negative reviews found in the last 18 months (0 found across 17 total reviews at 5.0 stars). There is no complaint data to analyze.
A perfect 5.0 with 17 reviews and zero negatives is unusual. Several reviewers share the Tregle surname or have very low review counts (1-2 reviews), which is common for small local businesses where early reviews come from personal networks. This does not mean the reviews are fake, but it does mean the sample skews toward people already connected to the company. The review base has not yet been stress-tested by the volume of anonymous strangers that exposes operational weaknesses.
Brad Tregle (owner/lead technician — praised repeatedly for fast response, honesty, construction skills, and hands-on involvement across 8+ reviews).
Ask for Brad by name and confirm he will be on your job. His personal involvement is the common thread in every positive review. With no negative reviews to learn from, ask the company for references from larger or more complex projects. Get an independent mold test before agreeing to remediation work.
Keep in mind
- Rescue Restoration handles both mold testing and mold remediation. That creates a financial incentive to find problems they then get paid to fix. Consider getting an independent mold assessment before committing to remediation work.
- Every one of the 17 Google reviews is 5 stars. A perfect score with a small review count makes it hard to assess how the company handles problems. Ask for references from jobs that hit complications.
- The website claims response within one hour and the emergency page says under two hours. Confirm current response times for your specific area before assuming same-day arrival.
- The service area spans from Slidell to Chalmette to Metairie to Algiers. That is a wide geographic spread for a locally owned company. Confirm crew availability for your neighborhood.