Provider profile
PuroClean of East Baton Rouge
Provider snapshot
What this listing says
East Baton Rouge homeowners dealing with water damage or mold after plumbing failures or flooding, especially those who want an owner-operated PuroClean franchise with bilingual (Spanish/English) staff.
Best for
- East Baton Rouge homeowners who need water extraction and structural drying after pipe bursts, appliance leaks, or storm flooding.
- Spanish-speaking homeowners in the Baton Rouge area who want to communicate in their first language during a stressful restoration project.
- Property owners who want to deal directly with the franchise owner rather than rotating project managers -- Fernando Puebla is personally named in multiple reviews for showing up on-site.
About this company
PuroClean of East Baton Rouge is a franchise location owned and operated by Fernando Puebla, based at 264 Lobdell Avenue in Baton Rouge. It is primarily a restoration company -- water damage is the core of the business, with mold remediation, fire and smoke damage restoration, and biohazard cleanup rounding out the service list. They handle both residential and commercial work.
Their website mentions thermal imaging, moisture meters, dehumidification, HEPA air scrubbers, hydroxyl generators, ozone treatments, and EPA-registered disinfectants. They also mention IICRC certification and EPA Lead-Safe certification. These are standard tools for a restoration franchise this size -- nothing unusual stands out, but the equipment list is specific enough to suggest they actually own and deploy this gear rather than just listing it.
Services
Service area
Headquartered in Baton Rouge, Louisiana at 264 Lobdell Avenue. Their website lists service areas including Acy, Baton Rouge, Burnside, Geismar, Gonzales, Inniswold, Old Jefferson, Prairieville, Shenandoah, Sorrento, and Westminster -- all within East Baton Rouge Parish and neighboring Ascension Parish.
Review consensus
Fernando Puebla gets named repeatedly for personal involvement -- showing up on-site, handling repairs himself, and texting customers updates. Connie Nichols-Phillips described him completing a repair in hours. Rachel Dale credited Fernando and his team for guiding her through an ice-maker flood remediation. Marilu is named by Cierra Thomas for deep cleaning work and by Kyle Petersen alongside Fernando as a standout. Multiple reviewers highlight fast response times, especially for emergency water situations. Kendra Lamoretti noted they were willing to take on extra work and subcontract what they could not do in-house.
0 found across 27 total reviews at 5.0★. No negative reviews found. With 27 total reviews and a 5.0 rating, zero 1-star, 2-star, or 3-star reviews exist in the last 18 months.
A cluster of 10+ reviews appeared in May 2026, many from accounts with Hispanic names and low review counts (1-8 reviews each). Several were posted on the same day (May 19, 2026). This could reflect a genuine push to collect reviews from satisfied customers in the local community, or it could indicate coordinated review solicitation. Either way, the pattern is worth noting because it contributes to the perfect score without much detail -- many of these reviews are brief or text-free.
Fernando Puebla (owner -- positive, named by Sydney Roussel, Connie Nichols-Phillips, Rachel Dale, Kyle Petersen for personal on-site involvement and fast repairs). Marilu (staff -- positive, named by Cierra Thomas for deep cleaning and by Kyle Petersen alongside Fernando).
If you hire PuroClean of East Baton Rouge, ask for Fernando directly and confirm he will oversee your project -- his personal involvement is the main thing reviewers praise. Get an independent mold test before agreeing to remediation work, since they do both testing and remediation. The review volume is still low, so ask for references from recent jobs similar to yours.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest -- the same company that tells you that you have a mold problem also profits from fixing it. Consider getting an independent mold inspection before committing to remediation work.
- This is a franchise operation. While Fernando runs the local office, the brand, pricing systems, and processes come from PuroClean's national corporate structure. Ask whether your project will be handled entirely by local staff or if subcontractors will be involved.
- With only 27 Google reviews and a perfect 5.0 rating, there is very little critical feedback to evaluate. A flawless record at low volume is harder to read than a 4.7 with hundreds of reviews and some honest complaints mixed in.