Provider profile
ServiceMaster of Salina and ServiceMaster of North Central Kansas
Provider snapshot
What this listing says
Salina and north central Kansas homeowners or businesses dealing with water damage or mold after a pipe break or storm, who want a national franchise with 24/7 availability and strong local reviews.
Best for
- Salina and north central Kansas residents needing emergency water extraction and drying after a pipe break, flood, or storm.
- Homeowners who want mold removal handled by a company with national brand backing and local accountability.
- Commercial property owners or managers who need a restoration company that works directly with insurance adjusters and handles the claims process.
- Anyone needing fire and smoke damage restoration with same-day or next-day response in the Salina area.
About this company
ServiceMaster of Salina is a ServiceMaster Restore franchise based at 522 Reynolds St in Salina, Kansas, serving Salina and north central Kansas. Their primary work is water damage restoration, but they also handle mold removal and remediation, fire and smoke cleanup, storm damage, odor removal, air duct cleaning, and carpet cleaning. They serve both residential and commercial properties and advertise 24/7/365 emergency response.
As a franchise, they draw on the ServiceMaster Restore national network, including access to a corporate training facility and a Disaster Operations Center that tracks weather patterns in real time. The local franchise website does not list specific equipment or proprietary methods beyond what the brand provides. Their mold page describes inspection, removal, and remediation but does not detail the specific techniques or equipment used on-site.
ServiceMaster as a brand dates to 1929. The local Salina franchise operates as an independently owned and operated location under the national banner. Multiple reviewers mention the owners as "good wholesome people," and the business has built a consistent presence in Salina over the years.
With 4.9 stars across 65 Google reviews and zero negative reviews in the last 18 months, this is an unusually clean review profile. Most reviews describe water damage and cleaning work rather than mold-specific jobs, but the handful of mold-related reviews are positive.
Services
Service area
Based in Salina, Kansas at 522 Reynolds St. The company name references "North Central Kansas," and their website lists Concordia as a served area. Specific coverage boundaries are not detailed on the website.
Review consensus
Matt is the most frequently named employee, appearing in at least five reviews spanning 2018 through 2025. Reviewers describe him as polite, hardworking, and someone they specifically request by name. Jason appears alongside Matt in two 2025 reviews, praised for working long hours in hot conditions. Grant is named in three reviews for carpet and stain removal work that exceeded expectations. Trae gets credit for fixing a carpet job that an earlier employee did not handle well. Reviewers consistently highlight fast response times, same-day service, and willingness to work nights and weekends.
0 found across 65 total reviews at 4.9★. (0 found across 65 total reviews at 4.9★) No negative reviews (3 stars or below) appear in the last 18 months. The single lowest review in the full set is a 4-star review from 2015, where the reviewer said the company "did a good job" removing mold from garage and laundry room walls and found the underlying cause, but hedged with "I hope they are right."
Nearly half the reviews have no text at all, which is common with older Google reviews and franchise businesses where employees may have been encouraged to leave ratings. The reviews with text skew heavily toward water damage and carpet cleaning rather than mold work. The company does not appear to actively solicit detailed reviews, and the absence of any negative reviews in 18 months is notable for a restoration company.
Matt (technician/crew lead — positive, named in 5+ reviews for hard work and politeness). Jason (technician — positive, praised alongside Matt for long hours and friendliness). Grant (technician — positive, praised for carpet stain removal and crew leadership). Trae (technician — positive, credited with fixing a subpar initial carpet job). Trent/Trenton (technician — positive, mentioned for cleaning work). Travis (technician — positive, mentioned for fast service during a medical emergency). Armando (role unclear — positive, thanked for empathy and kindness).
This company has an exceptionally clean review history, with Matt being the standout employee to request by name. Most reviewed work is water damage and carpet cleaning rather than mold, so ask specifically about their mold remediation experience and what recent mold jobs they have completed in Salina.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding you have a mold problem is the one getting paid to fix it. Consider getting an independent mold test before committing to their remediation services.
- This is a franchise operation. The local crew handles your job, but corporate policies, pricing structures, and training standards come from the national ServiceMaster Restore brand. Quality can vary between franchise locations.
- Most of their Google reviews describe water damage, carpet cleaning, and general restoration work. Only one review specifically mentions mold removal, so the mold-specific track record is thinner than the overall rating suggests.
- Their website does not describe specific mold remediation equipment or techniques used at this location. Ask what methods and tools they will use on your particular job.