Provider profile

Steamatic of Central Kansas

McPherson, KS / 5 rating / 171 reviews / Fire damage restoration service

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Provider snapshot

What this listing says

Central Kansas homeowners and businesses in McPherson, Hutchinson, and Little River dealing with mold after water damage, backed by a Steamatic franchise with two physical offices and 24/7 emergency response.

Water-to-mold pipelineCommercial decontaminationContent pack-out & storageHVAC duct cleaning
Base location McPherson, KS
Provider type Restoration company
Public reviews 5 from 171 reviews

Best for

  • Homeowners in McPherson, Hutchinson, or Little River who discover mold after a pipe break or storm and want one company to handle water extraction through mold remediation.
  • Commercial property managers needing a single contractor for water damage, mold cleanup, and content recovery with insurance coordination.
  • Healthcare facilities in central Kansas that need infection control cleaning alongside mold remediation.
  • Homeowners who want duct cleaning and mold remediation from the same company to address air quality concerns in one visit.

About this company

Steamatic of Central Kansas is a Steamatic franchise operating out of two locations in Little River and McPherson, Kansas. Mold remediation is one piece of a broader restoration operation that covers fire, water, wind, and tornado damage for both residential and commercial properties. They also do testing and remediation under the same roof, which creates an inherent conflict of interest worth understanding before you hire them.

Their mold process follows a five-step sequence: inspection, containment with negative air, HEPA air filtration, content cleaning (on-site or at their facility), and surface restoration including drywall replacement. They mention using HEPA filtration equipment and air scrubbers on their website. On the commercial side, they offer infection control services for hospitals and nursing homes, which is unusual for a company this size in rural Kansas. Their water damage work follows IICRC S-500 guidelines, and they use dehumidification with both refrigerant and desiccant systems.

David and Andrea Willard purchased the business on October 1, 2025, from Adam and Devon Suhler. David worked as a technician and supervisor before buying. The existing employees stayed on through the transition. The Steamatic brand itself dates to 1948 in Fort Worth, Texas, so the franchise network behind them has decades of operational playbooks.

A perfect 5.0 rating across 171 Google reviews is remarkable. That kind of volume with no rating dip suggests either an extremely well-run local operation or very light review scrutiny in a smaller market. Either way, the consistency is real.

Services

Mold remediationmold testingwater damage restorationfire and smoke restorationcontent recovery and pack-outdehumidificationwind damage restorationtornado damage restorationHVAC and air duct cleaningdryer vent cleaningcarpet cleaninghard surface and tile cleaning

Service area

Headquartered in Little River, Kansas, with a second office in McPherson. The website references serving Hutchinson and Lyons, and their branding covers "Central Kansas" broadly. Confirm response times and any travel charges for locations outside their core McPherson County and Rice County footprint.

Review consensus

What reviewers praise

Ethan is named in multiple reviews for carpet cleaning and air duct work, praised for being polite, knowledgeable, and delivering strong results. Chris gets repeated mentions for punctuality, efficiency, and leaving homes smelling fresh. Anthony is named for duct cleaning and friendliness. David, the new owner, is praised for a new-construction deep clean. Reviewers consistently highlight fast scheduling, reasonable pricing, and friendly crews. Several commercial clients, including LAMCO Mgmt and a church (Freedom Chapel via Ian Hartley, a Local Guide with 247 reviews), confirm repeat business and satisfaction with large-scale duct and restoration work.

What low reviews reveal

0 found across 171 total reviews at 5.0★. No negative reviews to analyze. Zero complaints at 3 stars or below appeared in the last 18 months across 171 total reviews at a 5.0 rating.

Pattern worth noting

A perfect 5.0 across 171 reviews is statistically unusual. The review base skews heavily toward cleaning services (carpets, ducts, dryer vents) rather than mold or restoration work specifically. Most reviewers have low review counts (1-5 reviews), which is typical for a small-market service business. The handful of high-activity reviewers (Ian Hartley at 247 reviews, DeNene Thompson at 139, Jason Toler at 92) all gave 5 stars, lending credibility to the overall rating.

Named staff

Ethan (technician — positive, named in 3 reviews for carpet cleaning, duct cleaning, and overall work quality). Chris (technician — positive, named in 4 reviews for punctuality, efficiency, and carpet cleaning). Anthony (technician — positive, named in 2 reviews for duct cleaning and friendliness). David (owner — positive, named in 1 review for new-construction cleaning). Adam (former technician or owner — positive, named in 1 review for carpet cleaning).

Bottom line

With 171 reviews and not a single recent negative, there is no complaint data to warn you about. Ask Ethan or Chris by name if you want someone reviewers specifically trust. The one thing to watch is the testing-and-remediation overlap: get an independent mold assessment before committing to their remediation scope.

Keep in mind

  • They do both mold testing and mold remediation. The same company that tells you there is a problem also sells you the fix. Ask whether they will accept a third-party test result or recommend an independent inspector.
  • This is a franchise that changed ownership in October 2025. David Willard, the new owner, was a former technician and supervisor, so he knows the operation. But you are dealing with a business less than a year into new ownership.
  • Their two offices are in Little River and McPherson, small towns in central Kansas. The website references serving Hutchinson and Lyons as well, but confirm travel fees and response times if you are on the edge of their coverage area.
  • Monday through Friday, 8am to 5pm regular hours. They advertise 24/7 emergency services, but after-hours response times are not specified on the website.