Provider profile
All Clear Services / Steam Way Restorations
Provider snapshot
What this listing says
Southeast Kansas homeowners in the Independence-to-Pittsburg corridor who need mold removal handled alongside water or fire damage by a single local crew with 40+ years in the region.
Best for
- Homeowners in Independence, Parsons, Coffeyville, or Pittsburg dealing with mold after water damage who want one company to handle both problems.
- Property owners who need 24/7 emergency water extraction and want the same crew to address any mold that develops afterward.
- Churches, businesses, or commercial properties in SE Kansas that need restoration work — several reviews mention commercial jobs.
- Homeowners who want air duct cleaning alongside mold concerns, since the company handles both with truck-mounted equipment.
About this company
All Clear Services operates out of Independence, Kansas, serving the southeastern corner of the state. Formerly Steam Way Restorations, the company started as a carpet cleaning outfit in 1983 and has grown into a full-service restoration operation covering water damage, fire damage, mold removal, and more. They run two offices — Independence and Parsons — and offer 24/7 emergency response across eight counties.
Mold is one piece of a broader restoration business. They handle mold testing and remediation in-house, which means one crew can take a project from initial assessment through removal. They also do air duct cleaning with a truck-mounted unit, trauma scene cleanup, storm boardup, and concrete staining and polishing. The website mentions IICRC certifications. Nothing about their mold-specific approach stands out as unusual — no mention of how they isolate work areas, what removal equipment they use, or whether they do post-remediation verification.
The company has been locally owned for over 40 years and has a BBB A+ rating. They started under the Steam Way Restorations name and rebranded to All Clear Services. Their roots are in carpet and flooring cleaning, with restoration services added over time.
At 4.7 stars across 60 Google reviews, the rating is solid. The volume is modest, but nearly all reviews are 5-star, with Chuck's name appearing in the majority of them.
Services
Service area
Headquartered in Independence, Kansas, with a second office in Parsons. Serves eight counties across southeastern Kansas: Montgomery, Labette, Wilson, Neosho, Cherokee, Crawford, Bourbon, Elk, and Chautauqua counties. Named cities include Coffeyville, Cherryvale, Chanute, Pittsburg, Fort Scott, and Baxter Springs. The website also references the Joplin area, though Joplin is across the state line in Missouri.
Review consensus
Chuck is the standout. His name appears in the vast majority of recent reviews, praised for communication, friendliness, attention to detail, and hands-on work ethic. James and Whisper also get named as strong teammates. Reviewers consistently mention fast response times, with one noting the crew arrived within 30 minutes on a Sunday. Carpet cleaning and water damage jobs draw the most praise, with several reviewers noting results exceeded expectations. CJ and Jerry appear in older reviews with similar positive sentiment. Melissa Brubaker, a Local Guide, specifically praised Chuck and James for help with a mold problem and crawl space inspection.
1 found across 60 total reviews at 4.7★. Cody Morris reported being charged for hours the crew did not work during a four-day project and said the crew arrived late every day. The owner responded with specific pushback: Morris had expressed satisfaction with the workers during the job, the owner's tracking system showed crew time included a supply run to the hardware store, and the owner offered to reclean items for Morris's wife. The owner also acknowledged that walls, trim, and ceiling needed painting beyond what cleaning could address. This is a single complaint with detailed context from both sides.
This is essentially the Chuck show. One employee's name dominates the review history — appearing in roughly 20 of the 60 reviews. That concentration means your experience likely depends on whether Chuck is assigned to your job. The owner's response to the single negative review was personalized and fact-specific, not a template deflection, which suggests active engagement with feedback.
Chuck Deffenbaugh (technician/lead — overwhelmingly positive across dozens of reviews). James (technician — positive, praised alongside Chuck for carpet cleaning, mold work, and air duct jobs). Whisper (technician — positive, praised for air duct and cleaning work). CJ (technician — positive, mentioned in air duct cleaning and general service). Jerry (technician — positive, older reviews praise water damage and remediation work). Lauren (technician — positive, praised for explaining mold testing process in one older review).
Ask for Chuck by name — he is clearly the face of this operation, and reviewers who work with him are almost universally satisfied. If your project involves mold, press for specifics on their remediation approach, since the website is vague on methods. The company responds to complaints with real detail rather than form letters, which is a good sign.
Keep in mind
- They do both mold testing and mold remediation. That means they could identify a problem and then sell you the fix. Consider getting an independent test before or after their work to confirm the scope is appropriate.
- Mold removal is a smaller part of their business — they are primarily a water damage and carpet cleaning company. If you need specialized mold work, ask how many mold-specific jobs they handle per month.
- The website does not describe specific mold remediation methods or post-removal testing procedures. Ask for details on exactly how they will isolate and treat the affected area before signing a contract.
- Their service area covers eight counties across SE Kansas. If you are on the edges — Joplin, Fort Scott, or Baxter Springs — confirm response time for your location.