Provider profile
The Restoration Company LLC
Provider snapshot
What this listing says
West Des Moines homeowners dealing with mold after a water leak who want a veteran-owned restoration company that also handles the rebuild.
Best for
- West Des Moines, Waukee, and Ankeny homeowners who need mold removed and the affected area rebuilt by the same company.
- Homeowners dealing with mold discovered after a water leak or plumbing failure, where water damage repair and mold work overlap.
- Buyers who want a small operation where the owner personally does the mold remediation work rather than dispatching a crew.
- Homeowners who need 24/7 emergency response for active water damage before mold sets in.
About this company
The Restoration Company LLC is a veteran-owned operation based in West Des Moines, Iowa, that handles water damage, mold removal, and full home reconstruction. Their differentiator is scope: they remediate the mold and then rebuild whatever was torn out, keeping one contractor through the entire job.
On the mold side, their website describes a process that includes containment, mold removal, and a post-remediation evaluation by an independent third-party air quality specialist. They hold IICRC credentials including WRT (Water Remediation Technician), AMRT (Applied Microbial Remediation Technician), and ASD (Applied Structural Drying). They also perform mold testing, which means the same company that identifies the problem can sell you the fix.
Brandon Ulrich appears to be the owner and primary mold remediation technician. Brad Jensen handles construction projects like kitchen remodels. Multiple reviewers mention Brandon personally doing the remediation work rather than delegating to a crew, which is unusual for a restoration company.
A 5.0-star rating across 61 Google reviews is rare for any contractor, let alone a restoration company where insurance disputes and change orders typically generate at least a few complaints. The review volume spans from 2020 to mid-2025, suggesting sustained satisfaction rather than a burst of early reviews.
Services
Service area
Based at 6205 Mills Civic Parkway, Suite 201, West Des Moines, Iowa. The website header names West Des Moines, Waukee, Ankeny, and surrounding areas. No specific county or radius coverage is stated.
Review consensus
Brandon Ulrich is named in the vast majority of reviews. Reviewers consistently highlight his communication — explaining each step, providing cost estimates upfront, and responding quickly to initial inquiries. Several mention he showed up daily once work began. Multiple reviewers describe him as affordable compared to competitors. Brad Jensen is praised separately for construction work, with one reviewer detailing a kitchen remodel where Brad kept the project on schedule and handled permit issues. An indoor air quality specialist (Tanner Francisco) publicly endorsed Brandon as one of the few remediators he recommends to clients. One reviewer (Tobi Simmons) noted Brandon steered them toward getting an air quality test first rather than jumping into a $10,000 removal another company had quoted.
0 found across 61 total reviews at 5.0★. No negative reviews found in the last 18 months. Across 61 total reviews at 5.0 stars, there are zero 1-star, 2-star, or 3-star reviews on record.
The absence of any negative review across 61 reviews and roughly five years is worth noting. Most restoration companies accumulate at least a few complaints from insurance-related frustrations or scope disagreements. This could reflect genuinely careful owner-operator work with selective job acceptance, or it could reflect active review management. There is no way to determine which from the available data.
Brandon Ulrich (owner/mold remediation technician — praised across dozens of reviews for communication, knowledge, and hands-on work). Brad Jensen (construction/remodeling — praised for kitchen remodel quality, patience, and permit navigation). Damien (restoration crew — praised by one reviewer for compassion during a difficult cleanout).
Ask for Brandon by name if your project involves mold. Confirm in writing that your post-remediation air quality test will be conducted by an independent third party with no business ties to The Restoration Company. Given the perfect review record, you have no negative data points to inform what could go wrong — ask for references from jobs similar to yours in scope and size.
Keep in mind
- They do both mold testing and mold remediation. A company that finds the problem and sells the fix has a financial incentive to find problems. Ask for their post-remediation clearance to be performed by a truly independent third party — their website says they do this, but confirm the inspector has no business relationship with The Restoration Company.
- Every single review is 5 stars. While this could reflect genuinely strong work, a perfect record across 61 reviews is statistically unusual. There are no critical reviews to help you calibrate expectations.
- Their service list is very broad — mold, water damage, roofing, siding, concrete, fencing, decks, kitchen and bathroom remodels. A company doing this many things may not specialize deeply in any one of them.
- The website lists service areas as West Des Moines and surrounding areas without naming specific cities beyond what appears in the page title (Waukee, Ankeny). Confirm they serve your location before scheduling.