Provider profile
MacPro Restore Cleaning & Restoration
Provider snapshot
What this listing says
Central Iowa homeowners dealing with water damage or mold who want an owner-operated, veteran-run restoration company with 24/7 emergency response and insurance claims help.
Best for
- Central Iowa homeowners in Polk, Dallas, or Warren County who need emergency water damage or mold work from a locally owned company.
- Homeowners filing insurance claims for water or mold damage who want a company that handles the claims process alongside the restoration work.
- Property owners who also need related cleaning services like air duct cleaning or deck restoration from the same company.
About this company
MacPro Restore is a restoration and cleaning company based in West Des Moines, Iowa, owned by Clinton McElwee, a former firefighter and Army Reserve veteran. The company focuses on water damage restoration and mold remediation across Central Iowa, covering Polk, Dallas, and Warren counties along with surrounding areas. Clinton is directly involved in jobs and frequently named in reviews.
The company doubles as a general cleaning operation, offering pressure washing, deck staining, air duct cleaning, carpet cleaning, and dryer vent cleaning alongside its restoration work. That breadth is unusual for a mold-focused company. They hold an IICRC certificate, a Lead Safe Firm designation, and an Iowa contractor license. They run a 24/7 emergency hotline and actively help navigate insurance claims. They are expanding to St. Louis, Missouri in July 2026.
Services
Service area
Headquartered in West Des Moines, Iowa. Covers Polk County (Des Moines, Ankeny, Urbandale, Johnston, Grimes, Altoona, Clive, Bondurant), Dallas County (Waukee, Adel, Perry), and Warren County (Indianola, Norwalk, Carlisle). Also lists Ames, Marshalltown, Newton, Boone, and other cities up to 40 miles out. Expanding to St. Louis, Missouri in July 2026.
Review consensus
Clinton is by far the most frequently named person in reviews. Reviewers describe him as responsive, knowledgeable, and personally involved in jobs. Chase was praised by a daycare center for fast, helpful flood response. Brandon was named alongside Clinton for overnight emergency work. Shawn was noted for punctuality and willingness to tackle a two-story dryer vent job. Reviewers consistently mention fast response times, clear communication, willingness to work with insurance, and follow-through on quality. Multiple reviewers note the company returned to address follow-up issues without hesitation.
0 found across 73 total reviews at 4.9★. No recent negative reviews to analyze. The company has zero reviews at 3 stars or below in the last 18 months across 73 total reviews at 4.9 stars.
The review base skews heavily toward water damage restoration and exterior cleaning work (deck refinishing, soft washing, siding). Fewer reviews specifically mention mold remediation, though Rachel Shonk, Lawrence VanWinkle, and Terri Lopatkiewicz describe full mold jobs. The company appears to generate much of its volume from cleaning and deck work, with restoration and mold as a core but less frequently reviewed service line.
Clinton/Clint (owner — positive, named in 20+ reviews for responsiveness, knowledge, and hands-on involvement). Chase (field tech — positive, praised for fast flood response at a daycare). Brandon (field tech — positive, named for overnight emergency work). Shawn (service tech — positive, praised for punctuality and scaling a two-story townhouse for dryer vent work).
Ask for Clinton directly when you call. He is clearly the driving force behind this company and is frequently on-site. Because they do both mold testing and remediation, get a second opinion on any mold test results before signing a remediation contract. For water damage emergencies, the track record of fast overnight response is well documented across multiple reviews.
Keep in mind
- MacPro Restore does both mold testing and mold remediation. That is a conflict of interest: the company testing for mold has a financial incentive to find mold and then sell you the remediation. Consider getting an independent mold test from a separate company before committing to remediation.
- The company covers a wide area, listing cities as far as Marshalltown and Ames (roughly 35-40 miles from their West Des Moines headquarters). Confirm response times for locations on the outer edges of their service area.
- With 73 reviews and no negatives in 18 months, the review record is unusually clean. A number of those reviews are text-free 5-star ratings, which limits the detail available for evaluating specific service quality.