Provider profile
Siouxland
Provider snapshot
What this listing says
Sioux City tri-state area homeowners dealing with basement flooding, sewage backups, or mold growth who want a family-owned outfit that handles insurance billing directly and responds within the hour.
Best for
- Sioux City and surrounding tri-state area homeowners who need same-day response to basement flooding, burst pipes, or sewer backups.
- Homeowners who want one company to handle water extraction, drying, mold removal, and reconstruction without coordinating multiple contractors.
- Property owners who need the restoration company to manage the insurance claim process and bill the carrier directly.
- Buyers or sellers who need a mold inspection with thermal imaging before closing on a property in the Siouxland region.
About this company
Siouxland Restoration is a family-owned restoration company based at 3200 Bus US-75 in Sioux City, Iowa. They handle water damage, mold removal, fire cleanup, sewage backup, and biohazard situations. Their Google category is water damage restoration, but they run a dedicated mold remediation page and offer free mold inspections. They claim IICRC firm status on their website.
The detection toolkit is worth noting. They list infrared cameras, moisture meters, and acoustic listening devices for finding hidden water damage behind walls, under floors, and in ceilings. They offer a free moisture inspection with thermal imaging scan that they value at $299. They bill insurance companies directly, handle claims paperwork, and promise to get on-site within 60 minutes of a call.
The company operates 24/7 with live phone answering. Multiple reviewers confirmed rapid response times, with one reviewer reporting a crew on-site within two hours during a sewer backup. Jeff runs the operation and shows up in more than a dozen reviews by name. The company covers a tri-state service area across northwest Iowa, northeast Nebraska, and southeast South Dakota.
A perfect 5.0 Google rating across 35 reviews is unusual. No reviewer has posted a complaint in the last 18 months. That is a clean record, but 35 reviews is still a modest sample size for judging consistency over time.
Services
Service area
Based in Sioux City, Iowa at 3200 Bus US-75. The website lists service coverage across Sioux City, North Sioux City (SD), South Sioux City (NE), Sergeant Bluff, Le Mars, Onawa, Vermillion (SD), Orange City, Rock Valley, Ponca (NE), Beresford (SD), and roughly 25 other communities across the Iowa-Nebraska-South Dakota tri-state area. Confirm crew availability and response time for locations outside the immediate Sioux City metro.
Review consensus
Jeff is the most frequently named person across reviews. Brady Dam praised his timeliness and efficiency during a house flood. Carrie Randazzo described Jeff going out of his way during a period when multiple basements in the area had flooded. Cole Mills said Jeff and his crew fought with the insurance company on his behalf after black mold was found in the kitchen. Dorie Peterson noted Jeff fixed a leaking hot water heater valve and helped a heating tech diagnose a furnace problem without being asked. Garrett gets named by Dennis Smith for an exceptional job and by Aaron & Jessica Osmanson alongside Jeff for arriving within two hours of a flooding call. Cara Suter reported her flooded home had cabinetry removed, subfloor pulled, and insulation issues found and resolved in two days. Speed and willingness to explain the process come up in nearly every review.
0 found across 35 total reviews at 5.0★. No negative reviews (3 stars or below) exist in the last 18 months. Across all 35 reviews, the lowest rating is a single 4-star review from Sandi Koldenhoven about a flood water basement cleanup, with no complaint text beyond a brief description. There is no complaint data to analyze.
A cluster of 12 reviews landed on February 11, 2023, which suggests a review solicitation push. Several of those reviewers have only 1 Google review each. This is common for local businesses that ask satisfied customers to post after a job, but it concentrates the review history into a narrow window. Outside that cluster, reviews from 2024 and into 2026 come from a mix of single-review and multi-review accounts, with three Local Guides (Kay Bottenfield with 22 reviews, Jake B with 9, Hunter Harlow with 23) adding credibility. The review base is growing organically since that initial push.
Jeff (owner/operator — positive, named in 10+ reviews for fast response, insurance advocacy, hands-on problem-solving, and fixing issues beyond the original scope). Garrett (field crew — positive, named by Dennis Smith for an exceptional job and by Aaron & Jessica Osmanson for rapid flood response).
Ask for Jeff directly when you call. Multiple reviewers confirm he shows up personally, handles insurance negotiations, and fixes adjacent problems he spots during the job. With zero negatives and a modest review count, there is nothing to warn you about but also no stress-test data. Get an independent mold test before agreeing to remediation since this company does both testing and removal.
Keep in mind
- They do both mold testing and mold remediation. The same company identifying your mold problem is the one billing to fix it. Get an independent mold assessment before committing to remediation work.
- The website contains leftover template references to Ellicott City, MD and Southern California in the navigation headers. The actual business operates in Sioux City, IA. This is a website quality issue, not a service concern, but it suggests the site was built from a template without full cleanup.
- 35 reviews with a 5.0 rating and zero negatives is a clean record, but the volume is low enough that a single bad experience would shift the picture. You have very little third-party data on worst-case scenarios.
- The service area spans across three states, from Beresford, SD to Vermillion to Rock Valley, IA to Ponca, NE. Confirm actual response time for locations far from Sioux City before booking.