Provider profile
The Professional Touch
Provider snapshot
What this listing says
Central Iowa homeowners within 70 miles of Iowa Falls who want an owner-operator like Corey Kramer handling both the inspection and the remediation work personally.
Best for
- Homeowners in Iowa Falls, Ames, Mason City, Fort Dodge, or Cedar Falls who need both mold inspection and remediation handled by one small crew.
- Renters or tenants who need a mold inspection report for a landlord dispute or insurance claim, since multiple reviewers mention Corey walking them through that process.
- Basement water and mold situations where you want someone who will start work the same day as the evaluation if the situation is bad enough.
About this company
The Professional Touch is an owner-operated restoration company based in Iowa Falls, Iowa, founded by Corey Kramer. They handle mold inspection, mold remediation, water damage cleanup, and water damage restoration across a claimed 70-mile radius that includes Ames, Mason City, Fort Dodge, and Cedar Falls.
The standout piece of equipment is the Instascope V4, which they use for indoor air quality testing with on-the-spot results. The website lists a price of about $600 for that service. They also partner with Zinsser, Fiberlock Technologies, and Eva-Clean for remediation products. The company holds a Certified Residential Mold Inspector credential and a Certified Mold Remediator credential, though the issuing body is not specified on the website.
The website claims 15 years of local work, free estimates within the 70-mile radius, and 24/7 emergency availability. Corey appears to be the primary point of contact across almost every review and is listed as the company email contact directly.
Services
Service area
Headquartered in Iowa Falls, Iowa. They claim a 70-mile service radius that covers Iowa Falls, Ames, Mason City, Fort Dodge, and Cedar Falls. Free estimates are included within that radius. One reviewer confirmed service in the Cedar Falls area.
Review consensus
Corey is the constant across nearly every review. Reviewers describe him as knowledgeable, patient with explanations, and willing to start work immediately when conditions warrant it. Arlette Amundson said he arrived for an evaluation but started remediation on the spot when he saw the severity. Macy Ahrens in the Cedar Falls area said he was the only company that responded to her calls. Several reviewers mention free inspections. Josh Peiffer specifically praised Corey for walking him through the landlord, insurance, and belongings process as a tenant. Beverly Jackson and Barb DeMunck both highlight his clarity in explaining findings.
0 found across 15 total reviews at 5.0★. No negative reviews to analyze. Zero 1-star, 2-star, or 3-star reviews exist across 15 total reviews at 5.0 stars.
The review base is small (15 reviews) and every single one is 5 stars. Several reviewers have only one review on their Google account. This is not necessarily suspicious for a newer or small-town operation, but it means there is almost no adversarial feedback to learn from. The company is essentially untested by unhappy customers in the public record.
Corey Kramer (owner, inspector, remediator — praised in 11 of 15 reviews for knowledge, communication, and hands-on work).
If you are in the Iowa Falls area and want an owner-operator who will personally handle your mold or water damage job, Corey has a strong track record with the customers who have reviewed him. Ask for a written scope of work before remediation begins, and consider getting an independent inspection since they do both testing and removal.
Keep in mind
- They do both testing and remediation, which is a conflict of interest. The same company that tells you there is mold also gets paid to remove it. Ask whether they will accept a third-party inspection report or provide one you can take to a competitor for a second bid.
- With only 15 Google reviews and a 5.0 rating, there is very little negative data to evaluate. A perfect score on a small review count does not mean zero issues; it means there is not enough volume to reveal patterns.
- The 70-mile service radius from Iowa Falls is a wide claim for a small crew. Confirm availability and whether travel time affects response speed if you are on the outer edge of that range.
- The website lists generic certifications (Certified Residential Mold Inspector, Certified Mold Remediator) but does not name the issuing organization. Ask which body issued them and whether they are current.