Provider profile
All Dry Indy
Provider snapshot
What this listing says
Indianapolis-area homeowners dealing with water damage or mold who want a franchise-backed restoration company with 24/7 emergency response and a perfect 5.0 Google rating across 69 reviews.
Best for
- Indianapolis-area homeowners needing emergency water extraction or mold removal with same-day response.
- Buyers who want a single company to handle both the water damage and the mold that follows, rather than coordinating multiple contractors.
- Property owners who want insurance claims support built into the restoration process.
- Homeowners in Westfield, Carmel, Fishers, or Noblesville who want a locally based crew rather than one driving from downtown Indianapolis.
About this company
All Dry Indy is a locally owned franchise of the national All Dry Services brand, based in Westfield, Indiana and serving the greater Indianapolis metro. Their primary work is water damage restoration, but they also handle mold testing and remediation, leak detection, sewage cleanup, storm damage, and odor removal. They advertise a 60-minute response time and 24/7 availability.
Their mold page describes a three-step process: inspection, containment to prevent cross-contamination, and removal using HEPA vacuuming, non-toxic cleaning chemicals, and encapsulation. Their FAQ adds detail about hydroxyl-based deodorization. They claim to never use subcontractors, meaning the crew that shows up works directly for the franchise.
As a franchise operation, the local team runs under the All Dry national brand. The website emphasizes locally owned status and insurance claims assistance. Multiple reviewers mention Scott by name in a coordination or ownership role, with Brian and Austin handling on-site remediation work.
A perfect 5.0 rating across 69 Google reviews is unusual. No reviewer has left fewer than 4 stars, and several high-volume Local Guides (Robert Harris with 125 reviews, Natalie Weiss with 65) gave 5 stars with detailed accounts. That said, 69 reviews is a modest total, and small sample sizes make perfect scores easier to maintain.
Services
Service area
Headquartered in Westfield, Indiana. Lists 19 service cities: Indianapolis, Fishers, Noblesville, Brownsburg, Plainfield, Franklin, Camby, Beech Grove, Sheridan, Brooklyn, Greenwood, Carmel, Westfield, Avon, Zionsville, Mooresville, Whiteland, Whitestown, and Cicero. That covers a wide swath of central Indiana from Sheridan in the north to Franklin in the south.
Review consensus
Fast response time is the dominant theme. Bryan Allgeier called at 2:45 PM and had a crew onsite by 3:45 PM. Daniel Schroeder got help at 4 AM on a Sunday. Brad Rainier called at 7:30 AM and had a crew by 9 AM. Scott is named repeatedly as the first point of contact who coordinates quickly (Robert Harris, Megan Fisher, Teresa Weirich, Steve and Elizabeth LaFollette). Brian handles on-site work and gets praise for mold remediation specifically (Natalie Weiss, Teresa Weirich, Glenda Strohmier, Clay Biggerstaff, James OhSo Wright). Austin is named for field work alongside Brian (Robert Harris, Glenda Strohmier). Reviewers consistently mention respectfulness toward homes and belongings, clear communication during the process, and fair pricing.
0 found across 69 total reviews at 5.0★. No 1-star or negative reviews exist in the last 18 months. Across all 69 reviews, every single rating is 5 stars.
The franchise model means this location benefits from national brand infrastructure (website, processes, equipment standards) while operating as a small local crew. The consistent mention of Scott as the coordinator and Brian as the lead field technician suggests a tight operation with low staff turnover. The perfect rating with zero negatives is statistically uncommon and could reflect either genuinely strong service or a young franchise that has not yet hit the volume where complaints appear.
Scott (coordinator/owner role — positive, named by Robert Harris, Megan Fisher, Teresa Weirich, Steve and Elizabeth LaFollette). Brian (field technician/lead — positive, named by Teresa Weirich, Kara Hensley, Natalie Weiss, Clay Biggerstaff, Glenda Strohmier, James OhSo Wright). Austin (field technician — positive, named by Robert Harris, Glenda Strohmier). Aiden (field technician — positive, named by Robert Harris). Bryan (field technician — positive, named by Yvette Breland; likely the same person as Brian).
All Dry Indy runs a small, tight crew with Scott coordinating and Brian leading field work. Ask for Scott when you call and confirm your timeline upfront. With no negative reviews to draw from, the main risk is untested — if something goes wrong, there is no track record of how they handle complaints.
Keep in mind
- All Dry Indy does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test before committing to their remediation scope.
- This is a franchise location. The national All Dry brand sets standards and marketing, but the local owner and crew determine your actual experience. Ask who owns this franchise and how long they have operated it.
- The service area lists 19 cities spanning from Sheridan to Franklin, roughly 50 miles north to south. Response times at the edges of that range may not match the 60-minute claim for Westfield-area calls.
- With only 69 reviews and a perfect 5.0, there is no negative feedback to learn from. That is rare and worth noting, but it also means you cannot gauge how the company handles dissatisfied customers.