Provider profile
PuroClean of Terre Haute
Provider snapshot
What this listing says
Terre Haute and Wabash Valley homeowners dealing with water damage that has turned into mold, where one crew handles dryout through reconstruction under a single PuroClean franchise.
Best for
- Terre Haute and Wabash Valley homeowners who need mold remediation tied to an existing water damage event, handled by one company from dryout through rebuild.
- Property owners in rural Vigo, Clay, or Sullivan counties who need a restoration crew willing to travel to spread-out farmland properties.
- Insurance claimants who want a company experienced in working directly with carriers and adjusters on restoration claims.
- Commercial property managers needing mold remediation with flexible scheduling to reduce business downtime.
About this company
PuroClean of Terre Haute is a franchise restoration operation on Honey Creek Drive, owned by Brock Phillips. Mold remediation is one arm of a broader restoration business that also handles water damage, fire and smoke cleanup, biohazard work, and full reconstruction. They do both mold testing and mold remediation, which creates a financial conflict of interest you should understand before hiring them for both.
Their mold page describes containment of affected areas, removal of mold-damaged materials, and treatment to prevent regrowth. Because they also handle water damage mitigation, they position themselves as a single provider for the full chain: find the water source, dry the structure, remove any mold that developed, and rebuild. Their technicians carry IICRC credentials and use infrared cameras, moisture meters, and air filtration devices with HEPA and charcoal filters for smoke and particulate removal.
Brock Phillips spent 15 years at Sherwin Williams before opening the franchise. During that time he was involved with the Terre Haute Apartment Association and Home Builders Association, and organized a volunteer repaint of the Center of Domestic Abuse facility. The business covers a wide territory: eight Indiana counties (Vigo, Putnam, Clay, Parke, Owen, Sullivan, Greene, and Vermillion) plus Paris and Marshall in Illinois.
62 Google reviews at 4.9 stars with zero negative reviews in the last 18 months is genuinely unusual for a restoration company. Most of the review volume comes from water damage and reconstruction work rather than mold-specific jobs, so mold buyers have fewer data points to reference.
Services
Service area
Headquartered in Terre Haute, Indiana. Covers Vigo, Putnam, Clay, Parke, Owen, Sullivan, Greene, and Vermillion counties in Indiana, plus Paris and Marshall in Illinois. That eight-county Indiana footprint plus two Illinois cities is a wide territory for a single franchise location.
Review consensus
Joe Moreland appears in more reviews than any other staff member. Scott Arnold credits Joe and his team for quick response after a sump pump failure. Eric Pitts praises Joe for managing a garage rebuild after storm damage. Lisa Wallace describes Joe coordinating a fire restoration from insurance through completion. Weston Burke notes Joe stopped to help with a vehicle issue unrelated to restoration work. Owner Brock Phillips earns personal mentions from Brooks Lear, Debbi Guenzel, Paula Warnick, and Ryan Sellick (who found that Brock tracked him down on Facebook to return a lost wallet). Communication stands out across reviews: multiple reviewers mention daily calls before arriving, responsiveness to texts and emails, and clear updates throughout the process. Insurance coordination is a recurring theme, with several reviewers noting the company handled claims smoothly.
0 found across 62 total reviews at 4.9★. No 1-star or negative reviews found in the last 18 months. The company carries 62 reviews at 4.9 stars with a clean recent record.
The review timeline shows a cluster of single-review accounts in late 2022, many with brief or generic praise. More recent reviews (2024-2026) come from established Google accounts and Local Guides with detailed descriptions of specific projects. The recent reviews carry more weight as evidence of current service quality. Nearly all detailed reviews describe water damage or reconstruction work rather than mold-specific jobs.
Joe Moreland (project manager/field lead — praised repeatedly for responsiveness, hands-on management, and going beyond scope). Brock Phillips (owner — praised for personal involvement, communication, and character). Evan (technician — praised by Louie Wilkinson for listening and budget-conscious planning).
Ask for Joe Moreland if your project involves mold tied to water damage. The review record is strong on water damage and reconstruction, but thin on standalone mold jobs. Get an independent mold assessment before accepting their testing-plus-remediation scope, and confirm turnaround time if your property is outside Vigo County.
Keep in mind
- They do both mold testing and mold remediation. When the same company that tells you whether you have mold also gets paid to remove it, there is an inherent conflict of interest. Get an independent mold test before committing to their remediation scope.
- Most of their 62 reviews reference water damage or reconstruction work, not mold remediation specifically. You may have fewer reference points for mold-specific job quality.
- Their claimed service area spans eight Indiana counties plus two Illinois cities. Properties on the far edges of that territory may see longer response times than the Terre Haute core.
- This is a PuroClean franchise, not an independent mold specialist. Their processes and pricing follow corporate frameworks, which can mean standardized quality but also less flexibility on scope or methods.