Provider profile
BlueRed Restoration LLC
Provider snapshot
What this listing says
South Bend and Northern Indiana homeowners dealing with water damage that has led to mold, where same-day response and direct insurance billing matter.
Best for
- South Bend, Granger, Mishawaka, and Elkhart homeowners who need mold remediation tied to a water damage event.
- Property owners who want a single company to handle water extraction, structural drying, and mold removal under one scope of work.
- Insurance claimants who want the restoration company to document damage and bill the carrier directly.
About this company
BlueRed Restoration is a South Bend-based restoration company that handles water damage, fire damage, storm damage, and mold work across Northern Indiana. Their founders came up as field technicians on large-loss projects in Indiana and Michigan before launching BlueRed. Mold is one piece of a broader restoration operation — they do inspection, air quality testing with lab analysis, containment with negative air pressure, HEPA filtration, removal, and post-remediation verification.
The mold side benefits from the water damage infrastructure. They use thermal imaging and moisture meters to trace water migration, build sealed containment zones, and run HEPA air scrubbers during removal. They handle insurance documentation and bill carriers directly. The company holds IICRC credentials and runs 24/7 emergency dispatch from their Taylor Street office in downtown South Bend.
Services
Service area
Headquartered at 116 S Taylor St in South Bend, Indiana. Serves South Bend, Granger, Mishawaka, Elkhart, Chesterton, Rochester, New Carlisle, and Niles, Michigan. Reviews confirm jobs in Valparaiso and Granger.
Review consensus
Philip (also spelled Phillip) is named in roughly 20 of 27 reviews. Reviewers consistently highlight same-day or next-day response, willingness to do free inspections for minor concerns (Marcia Henning received a no-charge roof leak assessment), clear communication during the drying process, and detailed insurance documentation that simplified claims. Ben is mentioned once alongside Philip for after-hours responsiveness. Multiple reviewers in Granger, Valparaiso, and South Bend confirm he travels across Northern Indiana. Several reviews note he did not upsell unnecessary work.
1 found across 27 total reviews at 5★. No 1-star reviews exist. The sole negative is a 3-star review from Cheryl Berger, a Local Guide with 93 reviews, who says the initial estimate was around $2,500 but the final charges exceeded three times that amount after the company learned her insurance coverage. She says BlueRed filed a lien without notifying her when the insurer's payment fell short. The owner responded with a formal statement referencing signed agreements and documented scope but did not address the specific pricing discrepancy or the lien complaint directly.
With only one negative review out of 27, there is no pattern of complaints. The owner's response to that single negative reads as templated — it references documentation and signed agreements without engaging with the specific pricing or lien claims. Worth watching as the company grows and takes on more insurance jobs, since the one complaint centers on exactly that: insurance-driven pricing escalation.
Philip/Phillip (owner/lead technician — overwhelmingly positive across ~20 reviews for responsiveness, knowledge, and honest assessments). Ben (technician — positive, mentioned once for after-hours response alongside Philip).
Philip runs a tight operation and reviewers trust him. If you hire BlueRed for mold work, ask for a locked-in written estimate with line items before any demolition begins, and clarify what happens if insurance pays less than the billed amount. The insurance billing complaint is a single data point against 26 five-star reviews, but it is specific and detailed enough to take seriously.
Keep in mind
- BlueRed does both mold testing and mold remediation. That means the same company telling you there is a problem also sells the fix. Consider getting an independent test before committing to their remediation scope.
- One reviewer reported a quoted price of roughly $2,500 that ballooned to more than three times that amount once the company learned the insurance coverage limit. A lien was filed when the insurer did not pay the full amount. Ask for a written, itemized estimate before work begins and clarify lien policies upfront.
- This is primarily a water damage and fire restoration company. Mold work is one service line among several, not their sole focus.