Provider profile
Amerestore - America's Restoration Team
Provider snapshot
What this listing says
Indianapolis-area homeowners and healthcare facilities needing a family-owned restoration company that handles mold remediation, water damage, and reconstruction under one roof with ICRA 2.0 training.
Best for
- Homeowners in the Indianapolis metro and central Indiana dealing with mold after water damage, where one company handling both cleanup and rebuild saves time.
- Healthcare facilities in Indiana or Kentucky needing ICRA 2.0-grade containment and restoration work around active patient care areas.
- Property owners who want a single company to handle testing, remediation, structural drying, and reconstruction without subcontractor handoffs.
- Louisville-area residents needing mold or water damage response from a company with a local office rather than a franchise.
About this company
Amerestore is a family-owned restoration company headquartered in Greenfield, Indiana, about 25 miles east of Indianapolis. Mold is one piece of a much broader operation that spans water damage, fire and smoke restoration, sewage cleanup, biohazard work, storm damage, and full construction rebuilds. They run offices in both Indianapolis and Louisville, Kentucky, and claim nationwide catastrophe response capability.
What makes them unusual in the mold space is their healthcare division. They train crews through America's Restoration Training Institute (ARTI) in ICRA 2.0 containment, negative air control, and HEPA filtration -- skills built for working inside active hospitals. That healthcare focus means their mold work in residential settings benefits from infection-control practices most home restoration companies do not carry. Their website lists IICRC credentials and they do both mold testing and remediation in-house, which is a conflict of interest worth noting.
The company has been operating since 1989 -- over 35 years. They run on EOS (Entrepreneurial Operating System), which is a management framework that suggests structured internal operations. They offer continuing education courses, including a 3-day hands-on ICRA 2.0 course, which is unusual for a restoration company and signals depth of knowledge in containment work.
At 4.7 stars across 61 Google reviews with zero negative reviews in the last 18 months, the rating is strong. The review volume is modest but the consistency is notable -- nearly every review with text praises response speed and communication.
Services
Service area
Headquartered in Greenfield, Indiana, about 25 miles east of downtown Indianapolis. Second office in Louisville, Kentucky. Reviews confirm jobs in Indianapolis, Pendleton, and Louisville. The company claims nationwide catastrophe response, but day-to-day operations center on central Indiana and the Louisville metro.
Review consensus
Speed of response is the most consistent theme. Multiple reviewers describe crews arriving within the hour -- Mitchell on a Sunday morning, Jeremy within minutes of a call, Forest Banks's crew within the hour for a basement extraction. Carly appears in at least four recent reviews as a communicative first point of contact who coordinates the process. Jeremy and Billy are praised for handling water mitigation and structural work respectively. Logan gets credit for mold inspections with clear explanations. Ed McGovern went above and beyond during a winter storm to prevent pipe bursts after a flood. Several reviewers mention smooth insurance coordination and strong documentation.
0 found across 61 total reviews at 4.7★. No negative reviews (3 stars or below) appear in the last 18 months across 61 total reviews at 4.7 stars. There is no recent complaint data to analyze.
The absence of any recent negative reviews across 18 months is itself unusual. It could reflect genuine service quality, or it could reflect a low review volume where dissatisfied customers simply did not post. At 61 total reviews over what appears to be 7+ years of operation, the per-year volume is modest. The reviews that do exist skew heavily toward water damage and sewage work rather than mold-specific jobs, which makes sense given the company's Google category is water damage restoration.
Carly (project coordinator/initial contact -- positive, named in 4+ reviews for communication and follow-through). Jeremy (mitigation/water damage -- positive, praised for fast response and evaluation). Billy (construction/structural -- positive, praised for meeting expectations). Logan (mold inspection -- positive, praised for knowledge and clear explanations). Ed McGovern (field team -- positive, went above and beyond during winter storm). Mitchell (field technician -- positive, responded within the hour on a Sunday). Darian Walton (role unclear -- positive, helped a customer through the process). Joe and Hutch (construction -- positive, praised for bathroom renovation work). Jake (field work -- positive, praised for prompt and neat work). Trey and Bob (carpet/cleaning -- positive, praised for office carpet renewal). Lisa Brown (coordination -- positive, praised for knowledge and professionalism on mold testing). Branden (ICRA instructor -- positive, praised for organized instruction). Tony and Mike (evaluation/field -- positive, praised for listening and honesty). Randy (field -- positive, praised for making customer feel like family). Will and Brandon (field -- positive, praised for sewage cleanup during COVID precautions).
Amerestore has a clean recent track record and a deep bench of named staff who show up in reviews doing different types of work. Ask for Carly as your project coordinator and confirm who will handle the mold-specific scope. Because they do both testing and remediation, bring your own independent test results or get a second opinion on the scope of work before signing.
Keep in mind
- Amerestore does both mold testing and mold remediation. That means the same company diagnosing the problem also profits from fixing it. Consider getting an independent test from a separate inspector before committing to remediation work.
- Mold remediation is not their primary business -- they are a full-service restoration and construction company. If you need a mold-only specialist, this may not be the right fit.
- They claim nationwide response capability, but their staffed offices are in Greenfield, IN and Louisville, KY. For jobs outside those metros, confirm crew availability and timeline before booking.
- The Google listing address is in Greenfield, not Indianapolis proper. Response times to the west or north side of Indianapolis may differ from what east-side reviewers report.