Provider profile
RestoPros of Fort Wayne
Provider snapshot
What this listing says
Fort Wayne and Angola homeowners dealing with water damage or mold after a basement flood, where same-day response from a hands-on owner-operator matters.
Best for
- Fort Wayne and Angola homeowners who need same-day water damage or mold remediation response, especially evenings and weekends.
- Homeowners who want a single point of contact handling the job from inspection through cleanup, rather than being handed off between salespeople and crews.
About this company
RestoPros of Fort Wayne is a franchise location of a national restoration brand that launched in 2018. The Fort Wayne operation covers the Angola and greater Fort Wayne area, running 24/7 emergency service for water damage, fire and smoke damage, mold remediation, and storm damage. The company follows IICRC guidelines and claims 30 years of combined industry experience across its team.
What stands out here is how owner-operated the day-to-day work feels. Matt Keaton shows up in nearly every Google review as the person who answers calls, runs inspections, and oversees the remediation work. Multiple reviewers mention same-day arrival after a call, including one on a Sunday evening an hour from the office. The company also handles dryer vent and ventilation system cleaning, which is unusual for a restoration-focused outfit.
RestoPros is a franchise system, so the Fort Wayne location operates under corporate branding and processes while being locally run. The brand started with water damage and expanded into fire, mold, and storm services. The Fort Wayne location launched its Google presence in mid-2024 based on review dates.
Services
Service area
RestoPros of Fort Wayne is based in the Fort Wayne, Indiana area. The website references Angola, Indiana in several page titles, and one reviewer noted Matt drove an hour from the office for a Sunday call. The exact service radius is unclear from available evidence — confirm coverage for your location before booking.
Review consensus
Matt Keaton is named in 12 of 16 reviews. Reviewers consistently highlight same-day or next-day arrival, free assessments, and direct communication throughout the job. Ashley Byerly described him as honest and trustworthy during a stressful situation. Jim Allen and Donald both noted he acted as an advocate during their claims. LT Young confirmed the full team delivered on a basement flood. Mike Crist praised vent cleaning work. Cathy Bryan mentioned James alongside Matt for responding on a holiday weekend.
0 found across 16 total reviews at 5.0★. No 1-star reviews exist across 16 total reviews at 5.0★. There are zero negative reviews of any kind in the last 18 months.
The uniformity of these reviews is worth noting. Every single review is 5 stars, and nearly all mention Matt by name. This is consistent with a small, owner-operated franchise where one person handles most jobs. The pattern suggests Matt is likely the franchisee or sole operator, which means your experience depends almost entirely on his availability.
Matt Keaton (primary operator / likely franchisee — praised in 12 of 16 reviews for responsiveness, honesty, and hands-on work). James (team member — praised by Cathy Bryan for holiday-weekend emergency response alongside Matt).
This is a small operation where Matt Keaton does most of the work himself. If you reach him directly and he has availability, reviewers overwhelmingly report fast, honest service. Ask whether Matt will handle your job personally, and get clarity on turnaround if he is booked on other projects.
Keep in mind
- This is a franchise operation. Corporate branding and processes come from the national RestoPros system, which means the local team's quality depends on the franchisee, not the brand name.
- With only 16 Google reviews since mid-2024, the 5.0 rating reflects a small sample. That score will likely shift as volume grows.
- The website references Angola, Indiana prominently in page titles, but the business is listed as RestoPros of Fort Wayne. Confirm which areas they actually serve before booking.
- They do not perform mold testing or inspection. You will need a separate company for pre- and post-remediation testing.