Provider profile
Water Fire Mold Experts
Provider snapshot
What this listing says
Evansville tri-state homeowners dealing with water damage, fire, or mold who want an owner-operated company where Mike Perry often shows up the same day you call.
Best for
- Evansville, Newburgh, and Henderson homeowners who need mold remediation or water damage restoration from a locally owned company with 24/7 availability.
- Crawlspace owners in the tri-state area — multiple reviews specifically describe crawlspace mold removal and encapsulation work.
- Homeowners dealing with insurance claims who want a company that handles the paperwork and communicates directly with the adjuster.
- Anyone who values owner involvement — Mike Perry routinely does initial assessments himself rather than sending a crew sight-unseen.
About this company
Water Fire Mold Experts is a locally owned restoration company based in Evansville, Indiana, covering the tri-state area into western Kentucky and southeastern Illinois. They handle mold remediation, mold testing, water damage, fire and smoke damage, sewage cleanup, and crawlspace encapsulation. Owner Mike Perry runs the operation hands-on — multiple reviewers mention him personally showing up on initial calls, sometimes within 30 minutes.
What stands out is the owner involvement. This is not a franchise where you talk to a call center. Perry's email is on the contact page, reviewers describe him doing crawlspace inspections and basement mold removal himself, and several mention he gave honest assessments that steered them away from unnecessary work. They claim IICRC certification for their technicians and list containment and dehumidification as part of their remediation process. They also do their own air quality testing and mold testing in-house, which is worth understanding before you hire them for both testing and removal.
The company serves both residential and commercial properties and operates 24/7 for emergencies. They work with insurance companies on claims and offer financing with rates they advertise as low as 0% interest for customers paying out of pocket.
A 5.0-star rating across 227 Google reviews is statistically unusual. That volume with a perfect score suggests either very strong service delivery or active review management — possibly both. The reviews themselves show consistent specifics: named employees, described work, and realistic timelines. Several come from Local Guides and established reviewers, which adds credibility.
Services
Service area
Headquartered in Evansville, Indiana at 2400 Kotter Ave Suite A. Serves cities across three states: Indiana (Evansville, Newburgh, Mt. Vernon, Haubstadt, Boonville, Chandler, Princeton), Kentucky (Henderson, Owensboro, Madisonville), and Illinois (Fairfield). The geographic spread covers roughly 100 miles, so response times to the outer edges likely vary.
Review consensus
Mike Perry (owner) is the most frequently named person in reviews. Customers praise his same-day response, honest assessments, and willingness to personally inspect properties before scheduling work. Brian Fitzgerald gets consistent mentions for thoroughness and knowledge during inspections and mold assessments — several reviewers note he did not push unnecessary services. Joey Runyon is named as a project lead who follows up after work is completed. Shane draws praise for mold remediation work and honest crawlspace evaluations. Reviewers frequently highlight fast turnaround, with multiple reports of sub-60-minute initial response on water emergencies. Insurance claim assistance comes up repeatedly as a stress-reducer.
0 found across 227 total reviews at 5.0★. No recent negative reviews to analyze. Zero 1-star, 2-star, or 3-star reviews appear in the last 18 months across 227 total reviews at a 5.0-star rating.
The absence of any negative reviews across 227 ratings is itself a pattern. The positive reviews are unusually specific — naming employees, describing work scopes, and mentioning realistic timelines — which suggests genuine customer experiences rather than fabricated reviews. Several reviewers are Local Guides with substantial review histories (Jane McManus with 64 reviews, TRAVIS TRINIDAD with 56, Bill Murphy with 103), lending credibility. The company appears to generate strong word-of-mouth, with at least one reviewer mentioning a plumber referral.
Mike Perry (owner — praised repeatedly for same-day response, honest assessments, hands-on involvement). Brian Fitzgerald (technician/inspector — praised for thoroughness, honesty, and not upselling). Joey Runyon (project lead — praised for knowledge and follow-up). Shane (technician — praised for mold remediation and crawlspace work). Cameron Lara (technician — praised for being kind and informative). Sean Rokes (technician — praised alongside Cameron and Brian). Jay (technician — praised for crawlspace mold removal). Kale (technician — praised for water extraction work). Ozzie/Ozzy (technician — praised for crawlspace and mold work). Caleb (technician — praised for early arrival and quality work). Alex (technician — praised for crawlspace work).
With a perfect rating and zero complaints in 18 months, the review record gives no warnings. The main thing to watch for is the testing-and-remediation conflict of interest — get a second opinion on the mold test before signing a remediation contract. If you call, ask for Mike Perry directly; reviewers consistently describe him as honest and responsive.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you whether you have a mold problem is also the one who gets paid to fix it. Consider getting an independent test before committing to remediation.
- Their service area spans three states — Indiana, Kentucky, and Illinois. If you are in Fairfield, IL or Madisonville, KY, confirm response times and whether the same crew handles your area.
- A perfect 5.0 across 227 reviews is rare. It likely reflects genuine quality, but no company satisfies every customer. Ask around locally for unfiltered opinions.
- Office hours are Monday through Friday 9 AM to 4 PM, with 24/7 emergency service. Routine scheduling or follow-up questions outside those hours may need to wait.