Provider profile
1-800 WATER DAMAGE of Southwestern Indiana
Provider snapshot
What this listing says
Evansville and southwestern Indiana homeowners dealing with water damage that has led to mold, handled by an owner-operated BELFOR franchise with 24/7 response.
Best for
- Evansville-area homeowners who need water damage mitigation and mold remediation handled by the same local company.
- Southwestern Indiana property managers dealing with basement flooding or pipe bursts who want a team that shows up the same day.
- Dubois County residents needing restoration — reviewer Alexander Garcia Trujillo confirms Jordan services that area directly.
- Homeowners who want help navigating insurance claims during water or fire damage restoration.
- Commercial property owners in the Evansville-to-Bloomington corridor needing after-hours emergency response.
About this company
1-800 WATER DAMAGE of Southwestern Indiana is a BELFOR franchise in Evansville run by Tim and Amber Wright, a husband-and-wife team. They opened in November 2013 and focus on water damage restoration, mold remediation, fire and smoke cleanup, and sewage removal across a wide swath of southwestern Indiana.
Nothing about their equipment or methods stands out from the standard restoration playbook. Tim holds IICRC credentials in water remediation, structural drying, and mold remediation. The company carries an EPA Lead Safe Firm designation. They do not perform mold testing — only remediation — which means you will need a separate inspector to confirm a mold problem before and after their work.
Tim and Amber own rental properties in the area, which is how Tim got into remodeling before pivoting to restoration. The company sits at 2524 E Morgan Ave in Evansville and covers a service area stretching from Bloomington to Vincennes to Jasper.
38 Google reviews at 4.8 stars with zero negatives in the last 18 months is a strong signal for a small-volume franchise. Reviewers consistently name specific crew members — Jordan Adams, Josh, Austin, Parker — suggesting low staff turnover and a tight crew.
Services
Service area
Headquartered at 2524 E Morgan Ave in Evansville, Indiana. Covers a broad southwestern Indiana territory including Bloomington, Washington, Jasper, Vincennes, Newburgh, Boonville, Huntingburg, and roughly 30 smaller communities. The Evansville-to-Bloomington span is about 100 miles, so confirm response times for the northern edge of their coverage.
Review consensus
Jordan Adams is the most-mentioned name across the reviews, praised for fast response, insurance knowledge, and clear communication by Karla, Ray Hitchcox, Alexander Garcia Trujillo, andrew coffman, james bullock, Zach Pate, and DMD. Josh draws repeat praise from Norm Overfield, Alex, Cindy Strunk, Brittany Dalton, and DMD for hands-on work and friendliness. Austin Winters gets called out by cynthia clapham, Robert Goodrich, Rick Chambers, and james bullock for careful, respectful work inside homes. Same-day or next-day response is the single most common theme. Multiple reviewers note the crew left job sites clean.
0 found across 38 total reviews at 4.8★. No recent negative reviews to analyze (0 found across 38 total reviews at 4.8 stars). The absence of complaints in the last 18 months means there are no patterns to identify.
The review base skews heavily toward water damage and rebuild work — basement flooding, pipe bursts, storm damage, roof leaks. Only one review (Rebecca Dayton) explicitly mentions mold forming after water damage. This suggests mold remediation is a secondary service triggered by water events rather than a standalone offering the company markets heavily. The franchise model (BELFOR-backed) gives them national supply chain access, but the day-to-day operation reads like a small local crew of 5-8 people.
Jordan Adams (project manager/estimator — praised repeatedly for fast response, insurance help, and communication). Josh/Joshua (field crew lead — praised for speed, friendliness, and detail work). Austin Winters (field technician — praised for carefulness, respect for property, and thoroughness). Daron/Darron (crew member — praised for attention to detail). Parker S (rebuild technician — praised for precision work including herringbone flooring). Adam Brockway (manager/rebuild — praised for communication and going above expectations). Stacy (field worker — praised for repair quality). Brendon (field worker — praised alongside Stacy for repair work). Geoff (crew lead — praised for politeness and work ethic). Blaze (field worker — praised for friendliness). Rob (crew member — praised as part of a team). Jesse (crew member — praised as part of a team). Shawn (crew member — praised for showing up on time). Q (crew member — praised by name). Huber (crew member — praised by name).
Ask for Jordan Adams when you call — he manages most jobs and reviewers consistently praise his communication and insurance guidance. The crew handles water damage well and the 4.8-star rating with zero recent complaints is earned. For mold-specific work, ask upfront how many mold remediation jobs they have completed recently and whether they can provide post-remediation clearance testing referrals.
Keep in mind
- They do not perform mold testing or inspection. You will need to hire a separate mold inspector before and after remediation work.
- This is a franchise of BELFOR Franchise Group, not an independent local company. Franchise operations can mean corporate pricing structures and standardized processes that limit flexibility.
- The claimed service area is large — Evansville to Bloomington is roughly 100 miles. Confirm response times for locations far from their Evansville base.
- 38 reviews across 12+ years of operation is a thin volume. The 4.8 rating is strong but drawn from a small sample.
- Their website lists mold remediation as a service but provides little detail about their mold removal process, equipment, or approach.