Provider profile
A+ Services
Provider snapshot
What this listing says
Carmel and metro Indianapolis homeowners who want an owner-operated restoration company that handles mold, water damage, and rebuild under one roof with a two-year mold guarantee.
Best for
- Homeowners in Carmel, Fishers, Noblesville, or north Indianapolis dealing with water damage or mold who want the same company to handle cleanup and rebuild.
- Crawlspace mold and moisture problems — they offer drainage, structural repair, vapor barrier, and mold removal as a package.
- Buyers who want an owner-involved experience where Jeff personally does the assessment and stays accessible throughout the project.
- Weekend and after-hours emergencies — multiple reviewers confirm same-day and evening response.
About this company
A+ Restoration Services is a family-owned restoration company based in Carmel, Indiana, with a second office in Greenwood. Owner Jeff Hemmer runs a 15-person crew that handles water damage, mold removal, fire and smoke restoration, crawlspace repairs, and full reconstruction. They position themselves as a one-stop alternative to franchise operations — you get the same owner on the phone and the same crew on site.
What stands out is the scope. Most restoration companies hand off the rebuild to a general contractor. A+ keeps it in-house, taking a job from water extraction through drywall replacement and finish work. They also offer a two-year guarantee on mold removal work, which is longer than the industry-standard one year. Their crawlspace services go deep: drainage, structural repairs, vapor barrier installation, and mold removal. They follow IICRC and EPA standards.
Jeff Hemmer has been in the restoration business for decades — the website claims 45 years of experience. The company operates two locations to cover both the north and south sides of the metro Indianapolis area, reaching as far south as Bloomington. With 15 employees, this is a mid-size local operation, not a one-truck outfit and not a national chain.
At 4.5 stars across 61 Google reviews, A+ sits in solid but not exceptional territory. Nearly every positive review mentions Jeff by name, which tells you the owner is still hands-on with assessments and estimates. Multiple reviewers specifically note that Jeff talked them out of unnecessary work — a credibility signal that's hard to manufacture.
Services
Service area
Headquartered in Carmel, Indiana, with a second office in Greenwood. Serves metro Indianapolis including Fishers, Noblesville, Westfield, Zionsville, Brownsburg, Avon, Lawrence, Mooresville, and Bloomington. Bloomington is roughly 50 miles south of Greenwood — confirm response times if you're outside the core metro area.
Review consensus
Jeff Hemmer dominates the positive reviews. Reviewers repeatedly describe him as honest, noting specific instances where he told customers their situation didn't require remediation or that they could handle part of the work themselves. Kirk Peebles, a Local Guide, highlighted Jeff's willingness to give honest suggestions when insurance wasn't being used. Multiple reviewers — Eric, Mary Ann Jacobs, Nick Bartolone, LeAnna Phillips — specifically mention Jeff declining to sell unnecessary services. Bret and his repair crew get praise for punctuality and quality of rebuild work. Pricing comes up frequently: Asad Rana said A+ saved tens of thousands compared to a plumbing company's partner, and Eric Parker described their estimate as much more reasonable than a competitor's. Emergency response speed is another theme, with several reviewers confirming arrival within 20 minutes to an hour, including weekends and evenings.
2 found across 61 total reviews at 4.5★. Johnny W Hale, a Local Guide with 23 reviews, asked A+ to re-inspect crawlspace work they did eight years ago. He says he asked twice and never got a follow-up visit. The owner responded acknowledging the missed visits but framed the eight-year gap as evidence the work held up — a deflection that doesn't address the failure to respond. Corunstherace described a more concerning experience: visible mold remained after remediation and required five or more callbacks. The crew reportedly left mid-project to work other jobs, stretching the timeline past a month. No owner response was provided on that review.
The two negatives point in different directions. One is about post-project follow-up on old work; the other is about incomplete work on an active job. The incomplete-work complaint is the more concerning signal because it suggests the small crew may get stretched thin across multiple jobs. The owner's 50% response rate on negatives is low, and the one response he did provide was defensive rather than solution-oriented. That said, the overwhelming volume of positives — including from established Local Guides — describes an owner who is unusually willing to turn away work he doesn't think is needed.
Jeff Hemmer (owner — overwhelmingly positive, praised for honesty, fair pricing, and personal involvement in assessments). Bret (repair crew lead — positive, noted for punctuality and quality rebuild work). Jesse (technician — positive, praised for clear recommendations on water damage). Rolando (carpet/finishing work — positive, noted for retacking and recaulking). Rachel (air testing — positive, described as quick and efficient).
Ask for Jeff by name when you call — he's the reason this company has loyal repeat customers. Get your mold test done independently before agreeing to remediation, and pin down a written timeline for when the crew will finish. If your job is small enough that Jeff stays personally involved, the experience is likely to match the positive reviews.
Keep in mind
- They do both mold testing and mold remediation. That's a conflict of interest — the same company deciding you have a problem and selling you the fix. Ask for a copy of any test results and consider getting an independent test before committing to remediation.
- One recent reviewer reported having to call back five or more times because visible mold was missed during remediation, with the crew leaving mid-job to handle other projects for over a month. Ask about scheduling commitments and what happens if mold is found after their work.
- The website claims 45 years of experience in one place and 37 years in another. The company history isn't entirely clear — ask Jeff directly about the company's founding and his personal background.
- Bloomington is roughly an hour south of their Greenwood office. If you're outside the core metro area, confirm response times and whether they'll send the same crew.