Provider profile

Harris Services

Bloomington, IN / 4.6 rating / 119 reviews / Water damage restoration service

HS

Provider snapshot

What this listing says

Bloomington-area homeowners dealing with water damage who want a single company to handle mitigation, mold remediation, and structural repairs under one insurance claim.

Water + mold restorationInsurance claim coordination24/7 emergency responseContents pack-out
Base location Bloomington, IN
Provider type Restoration company
Public reviews 4.6 from 119 reviews

Best for

  • Bloomington, Bedford, Columbus, or Martinsville homeowners who need mold remediation tied to a water damage event and want one company to manage the entire scope.
  • Property owners with active insurance claims who want a company experienced in coordinating with adjusters and documenting damage for reimbursement.
  • Landlords and property managers with recurring water intrusion issues across multiple rental units.
  • Homeowners who need post-remediation rebuild work like drywall, flooring, or bathroom renovation handled by the same crew.

About this company

Harris Services is a Bloomington, Indiana restoration and cleaning company founded in 2004 by Glenn Harris. Mold remediation is one piece of a much larger operation that includes water damage restoration, fire damage restoration, contents pack-out, home renovations, and several cleaning services. They run 24/7 emergency response and handle both residential and commercial properties across south-central Indiana.

The mold remediation page mentions HEPA filtration for air quality restoration and moisture source correction as part of their process. They also list containment and structural cleaning or replacement of affected materials. Nothing on the website distinguishes their mold approach from a standard restoration company playbook. Their real differentiator is breadth: if water damage caused the mold, they can handle extraction, drying, remediation, and rebuild without subcontracting.

Glenn Harris started in cleaning and restoration over 30 years ago. The company operates from 5123 S Production Drive in Bloomington and has a showroom for kitchen and bath renovations at the same address. They display an IICRC logo on their about page and list involvement with the Boys & Girls Club and local chambers of commerce. The named team includes Justin Belgarde as lead estimator, Devin Roberts as project manager, and Ashley Hawkins as project coordinator.

At 4.6 stars across 119 Google reviews, the rating is solid for a restoration company. The overwhelming majority of reviews are 5-star, and only one negative review appears in the recent 18-month window.

Services

Mold remediationmold testingwater damage restorationfire damage restorationcontents restorationcontents pack-out and storageair duct cleaningcarpet cleaningupholstery cleaningrug cleaningtile and hardwood floor cleaningdryer vent cleaning

Service area

Headquartered in Bloomington, Indiana at 5123 S Production Drive. They list eight service locations: Bloomington, Bedford, Columbus, Franklin, Greenwood, Martinsville, Mitchell, and Nashville. This covers a broad swath of south-central Indiana, roughly 60 miles north-to-south from Greenwood to Bedford.

Review consensus

What reviewers praise

Elias appears in more reviews than any other employee, consistently praised for duct cleaning, carpet cleaning, and upholstery work alongside Carlos. Multiple reviewers mention before-and-after photos as part of the service. Brent also appears frequently across duct, carpet, and dryer vent cleaning jobs. On the restoration side, Devin Roberts draws praise for project management, and Justin Belgarde for handling insurance estimates. Glenn Harris personally helped a homeowner who lost her home to fire without insurance. Several reviewers highlight fast emergency response times, with one noting a 20-minute arrival after a sprinkler head break. Insurance coordination is a recurring theme, with reviewers specifically crediting Harris for correcting insurance company missteps on claim amounts.

What low reviews reveal

1 found across 119 total reviews at 4.6★. One reviewer alleges Harris takes advantage of elderly customers, does not provide estimates before starting work, and left equipment on-site without returning to finish the job. The owner responded that they cannot find the reviewer in their records and suggested the review may target the wrong company. The reviewer insists they have the right business. With only 1 negative in the recent window across 119 total reviews, this reads as an isolated incident, though the elderly-exploitation claim is serious enough to warrant asking about their estimate process before committing.

Pattern worth noting

The field crews (Elias, Carlos, Brent) generate nearly all the named praise, while the single negative review involves an unnamed interaction. This suggests the technician-level work is consistently strong, but the intake or scheduling process may occasionally create gaps. The owner responded to 100% of recent negative reviews, though with a single negative that is a small sample. The response was specific and factual rather than a template deflection.

Named staff

Elias (cleaning technician — praised in 10+ reviews for duct, carpet, upholstery, and dryer vent work). Carlos (cleaning technician — praised alongside Elias in multiple reviews). Brent (cleaning technician — praised for duct cleaning, carpet cleaning, dryer vent work). Glenn Harris (founder — praised for personally helping a fire victim). Devin Roberts (project manager — praised for collaboration and project management). Justin Belgarde (lead estimator — praised for insurance claims coordination). Brandi (estimates/finance — praised for insurance work). Brenda (management — praised for follow-up calls during projects). Jon (project manager — praised for renovation and repair work). Gonzo (team lead — praised for detailed, service-minded work). Ricardo (cleaning technician — praised for tile cleaning). Ross (cleaning technician — praised for upholstery work). Jesus (cleaning technician — praised for dryer vent and carpet work). Salvador (cleaning technician — praised for restoration work). Gari (cleaning technician — praised for cleaning work). Avery (cleaning technician — praised for carpet and sofa cleaning). Kenzi (house cleaner — praised for home cleaning). Shay (house cleaner — praised for home cleaning). Brant (moving team — praised for pack-out work).

Bottom line

Harris Services has an unusually deep bench of named, praised technicians for a company with 119 reviews. If you hire them for mold work, ask for a written scope and estimate upfront, and get your testing done by an independent lab. For water-damage-to-mold situations where you want one company to manage the full claim, they have a strong track record of working with insurance adjusters.

Keep in mind

  • Harris Services both tests for and remediates mold, which creates a conflict of interest. The company that finds the mold profits from removing it. Consider hiring an independent testing firm for the initial assessment and clearance testing.
  • Mold remediation is a small slice of what they do. This is primarily a water damage restoration and cleaning company. If you need a mold-only specialist, their generalist scope may not match your expectations.
  • Their service area spans eight cities from Bedford to Greenwood, covering a wide geographic range. Confirm response time and availability for your specific location before booking.
  • One recent review alleges lack of upfront estimates and incomplete work. The owner responded that they could not find the reviewer in their system. Ask for a written estimate before any work begins.