Provider profile
Bella Mold Removal
Provider snapshot
What this listing says
McHenry County homeowners dealing with basement mold or water damage who want a local Woodstock-based company that works directly with insurance adjusters on-site.
Best for
- McHenry County homeowners with basement or attic mold after water intrusion
- Property owners near Woodstock, Crystal Lake, Algonquin, or Huntley who want a local company with short response times
- Homeowners who need help navigating an insurance claim -- multiple reviewers describe the company meeting adjusters on-site
About this company
Bella Mold Removal operates out of Woodstock, Illinois, serving McHenry County and extending into Lake Geneva, Wisconsin. They handle mold testing, mold removal, water damage restoration, sewage cleanup, and fire damage restoration. The company is IICRC certified and works with both residential and commercial properties.
The website emphasizes basement and attic mold as core specialties, and the team uses psychrometry, moisture meters, and z-5 air tests to scope damage before starting remediation. They also describe eco-friendly cleaning methods, though the website does not specify what products or processes that refers to. Fire and smoke damage restoration round out their services, making this a multi-trade restoration operation rather than a mold-only shop.
Services
Service area
Headquartered in Woodstock, Illinois (12622 Davis Rd, 60098). Serves McHenry County including Woodstock, Crystal Lake, Algonquin, Lake in the Hills, Huntley, Cary, and Harvard. Also claims service in Lake Geneva, Wisconsin. The website lists specific zip codes: 60012, 60013, 60014, 60033, 60050, 60051, 60081, 60098, 60102, 60142. Despite the chicagomoldremove.com domain, the office is about 55 miles from downtown Chicago.
Review consensus
Multiple staff members earn praise by name. Mark Powers is described by Kristen B as calming and knowledgeable during a stressful mold discovery, and by Nick Duffy for explaining the removal process in detail. Frances Cruz credits Mark and his team with sanitizing a basement that took three feet of water. Adam is named by Jenn Danko Fenske for responsive pipe-break restoration and monitoring the dry-out process, by Kevin Frank for meeting with insurance adjusters on-site, by H.M. for a quick water leak inspection, and by Amy Braun for walking through procedures and prevention. Dominic is praised by Jesse Leman for a free, informative inspection and by Laura Pasillas for honesty about costs and recommendations. Dennis is named by Theresa Williams for doing a great job with his crew. Recurring themes include working directly with insurance companies, fast response times, and clear communication about scope and pricing.
0 found across 37 total reviews at 4.7★. No complaints to report. Zero reviews at 3 stars or below in the last 18 months.
The bulk of reviews cluster in 2016-2017, with very few from the last three years. This gap makes it hard to judge the current team's performance. The company also appears to operate under a prior name -- several older reviews reference "Bella T" or "Bella T Inc" rather than Bella Mold Removal, suggesting a rebrand. One review from the business's own Google account (Bella Mold Removal, 2015) is a self-review with no text.
Mark Powers (mold removal/water damage -- positive, named by Kristen B, Frances Cruz, Nick Duffy). Adam (supervisor/water damage restoration -- positive, named by Jenn Danko Fenske, Kevin Frank, H.M., Amy Braun). Dominic (inspections -- positive, named by Jesse Leman, Laura Pasillas, Nick Duffy). Dennis (crew lead -- positive, named by Theresa Williams).
Ask who will handle your job by name -- Mark, Adam, and Dominic all have strong track records in reviews, but confirm which staff are still with the company given the age of most reviews. Request a written scope of work before agreeing to remediation, and consider getting an independent test before letting them test and remediate the same property.
Keep in mind
- Bella Mold Removal does both testing and remediation, which creates a conflict of interest. The company that tells you whether you have mold also profits from removing it. Get a second opinion on test results before committing to their remediation quote.
- The website brands itself as a Chicago mold removal company (chicagomoldremove.com), but the physical address is in Woodstock, about 55 miles northwest of downtown Chicago. If you are in Chicago proper, confirm response times and whether travel fees apply.
- 37 reviews over roughly ten years is low volume. Most reviews date from 2016-2017, with only a handful from the last two years. The company may have shifted its marketing or slowed down.
- The website lists fire restoration and smoke damage as services, but no reviews mention fire-related work. You cannot verify their track record for fire jobs from available evidence.