Provider profile
Disaster Pros
Provider snapshot
What this listing says
Metro East St. Louis homeowners dealing with basement mold or water intrusion who want a restoration company that also handles foundation drainage and waterproofing under one contract.
Best for
- Metro East St. Louis homeowners with basement mold tied to water intrusion or foundation problems who want one company to handle both the mold and the underlying moisture source.
- Home sellers or buyers in the St. Louis metro who need mold or crawl space inspections on a tight real estate timeline — multiple reviewers cite fast scheduling.
- Homeowners dealing with water damage emergencies who need 24/7 response and drying services alongside mold cleanup.
- Basement waterproofing projects where the scope includes French drain installation, sump pump work, or foundation crack repair.
About this company
Disaster Restoration Pros operates out of Waterloo, Illinois, serving the Metro East side of St. Louis. They run as a restoration company that bundles mold remediation, water damage cleanup, and structural work like foundation repair and basement waterproofing. In business since 2006, the company holds IICRC S500 and S520 designations — the water damage and mold remediation standards, respectively.
What stands out is the range of structural services alongside the mold work. Most mold remediation companies stop at removing the mold. DRP also installs French drains, interior and exterior foundation drainage, foundation piers, and does epoxy crack repair. If your mold problem traces back to a wet basement or cracked foundation, they can address the root cause in the same scope of work. They also handle fire and smoke restoration, though reviews focus almost entirely on water, mold, and foundation jobs.
Owner Jerrod is frequently named in reviews going back years, often showing up personally for estimates and stepping in when issues arise. Multiple real estate agents mention using DRP repeatedly for client transactions, which suggests steady referral relationships in the local market.
A 5.0-star rating across 167 Google reviews is unusual for any service company. Only one review in the last 18 months fell below 4 stars. That volume with that consistency points to a company that keeps its residential customers satisfied, though many reviews are text-free 5-star ratings.
Services
Service area
Headquartered in Waterloo, Illinois, with a mailing address in Columbia, Illinois. Markets to the greater St. Louis metropolitan area using a 314 area code. Reviews reference properties across the Metro East region. Confirm coverage for your specific city before booking.
Review consensus
Jerrod (owner) appears by name in reviews spanning 2020 through 2025. Reviewers describe him showing up for estimates within 24 hours, personally stepping in when problems arise, and explaining findings in plain language. Chris drew praise for mold removal knowledge. Pete Klarmann earned a specific callout for a detailed walkthrough during a home purchase inspection. Real estate agents repeatedly describe DRP as their go-to for client transactions. Scheduling speed and competitive pricing come up across multiple reviews. Several reviewers mention DRP taking over after another contractor failed to deliver.
1 found across 167 total reviews at 5.0★. One 3-star review from a Local Guide (20 reviews) in April 2025 describes paying over $12,000 for work that left the floor unfinished. The reviewer says workers came out over four months without completing the job and calls out Jarod by name. The reviewer also questions whether crawl space work was done correctly. No owner response was posted.
With 167 reviews and only one negative in the recent window, the overwhelming pattern is satisfaction. But it is worth noting that the owner does not respond to negative reviews publicly. The single complaint describes a drawn-out return-visit cycle — a pattern that sometimes appears in companies juggling multiple active jobs with limited crews. The complaint stands alone, so it does not establish a trend, but the lack of a public response means there is no company-side context to weigh against it.
Jerrod (owner — positive across many reviews, spelling varies: Jared, Jarrod, Jarod). Chris (mold remediation technician — positive). Pete Klarmann (inspector — positive). Jarod (named in one negative review for unfinished work; likely same person as Jerrod the owner).
DRP has an unusually strong review record for a restoration company — 5.0 stars across 167 reviews is rare. Ask for Jerrod if you want the owner involved in scoping your project. Watch for scope clarity on larger jobs: the one negative review suggests that expectations around what was included in the price were not aligned. Get the full scope of work in writing before signing.
Keep in mind
- Disaster Pros does both mold testing and mold remediation. That creates a conflict of interest — the same company that tells you the scope of your mold problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation scope.
- The one recent negative review describes paying over $12,000 for a job where the floor was not repaired as expected, with months of return visits and no resolution. The owner did not respond to this review.
- The owner response rate on negative reviews is 0%. That means complaints go unanswered publicly, which makes it harder to judge how disputes get resolved.
- Their address is in Waterloo, Illinois, with a P.O. Box in Columbia, Illinois, but they use a St. Louis 314 area code and market across the metro area. Confirm they serve your specific location before scheduling.