Provider profile
Precision Restoration
Provider snapshot
What this listing says
Kane County homeowners dealing with water damage or basement flooding who want a single company to handle mitigation, mold work, and reconstruction under one roof.
Best for
- Kane County homeowners who need water extraction, mold work, and rebuild handled by one company without coordinating multiple contractors.
- Basement flooding emergencies where you need someone on-site the same day, including late-night calls.
About this company
Precision Restoration operates out of St. Charles, IL, serving Kane County and the wider Chicagoland area. The company handles water damage, mold removal, fire restoration, sewage cleanup, and reconstruction — positioning itself as a one-stop shop for property damage. Mike Rice owns and runs the operation, and his name comes up in nearly every review.
The website lists HEPA air filtration, containment, antimicrobial treatments, and air scrubbing as part of the mold removal process. They also offer air quality testing using spore traps and swab samples, which they send to a third-party lab for analysis. The reconstruction side means they can take a water or mold job from initial mitigation through drywall, painting, and finish work.
With a 4.9-star rating across 29 Google reviews, Precision Restoration sits in rare territory. The volume is still modest, but reviewers consistently describe same-day or next-day response, clear communication from Mike, and reasonable pricing. Multiple reviewers mention repeat use, which suggests the experience holds up across visits.
Services
Service area
Precision Restoration is headquartered in St. Charles, IL 60174, in Kane County. The website claims service across the Chicagoland area, though reviews cluster around Kane County communities. Confirm response time for locations outside the immediate St. Charles area.
Review consensus
Mike's name appears in nearly every review. Reviewers highlight his fast response times — multiple people describe same-day visits and 30-minute arrival windows. Clear communication and upfront pricing come up repeatedly. Luigi and Javier receive direct praise for courteous, attentive fieldwork on water damage jobs. Moi is mentioned by name for polite service during a crawl space water job. Several reviewers note reasonable or competitive pricing without being prompted. Two reviewers describe calling for repeat service, suggesting consistent quality across visits.
1 found across 29 total reviews at 4.9★. Vicky Stephenson called for a ceiling issue. Mike visited, checked with a moisture meter and infrared camera, found no active moisture, and told her to get a handyman. She never received a quote. A second company later identified a possible HVAC-related water issue in the attic. The owner responded that the visit was a free inspection and that HVAC work falls outside their scope — they recommended another contractor rather than charge for unnecessary work. The disagreement centers on whether the initial assessment was too narrow, not whether the company performed poor work.
Mike runs a hands-on operation where the owner handles most inspections personally. This creates the responsiveness and direct communication reviewers praise, but it also means the company's capacity is tied to one person. The sole negative review came from a situation where Mike's honest assessment — that the job did not warrant his services — left the customer feeling dismissed. The owner response was detailed and specific, not a template.
Mike / Michael Rice (owner, inspections, estimates — positive across 20+ reviews). Luigi (field crew — positive, praised for attentive work and follow-through). Javier (field crew — positive, praised for quality work). Moi (field crew — positive, praised for polite service).
Ask for Mike directly — he runs the inspections and sets expectations. If your job involves mold, get a separate test from an independent lab or inspector before committing to remediation. For water damage and reconstruction, the reviews paint a consistent picture of fast, fairly priced work with strong communication.
Keep in mind
- Precision Restoration does both mold testing and mold remediation. A company that tests for mold and then sells the remediation has a financial incentive to find problems. Consider getting an independent test from a company that does not do remediation work.
- The website mentions fire damage restoration and storm damage, but reviews only reference water damage and mold jobs. No reviewer has described a fire restoration project.
- With 29 reviews, the sample size is small. The 4.9-star rating is strong but based on limited volume — a few bad experiences could shift it.
- The company claims to serve the entire Chicagoland area, which is a broad footprint for a small operation. Confirm response time to your specific location before booking.