Provider profile
Peerless Cleaning & Restoration Services
Provider snapshot
What this listing says
Springfield and Decatur homeowners or businesses needing mold remediation from a restoration company with 80 years of continuous operation and over 1,000 drying units on hand.
Best for
- Springfield or Decatur property owners who want a single company to handle mold remediation, water damage, and post-disaster cleanup under one contract.
- Commercial property managers or health care facilities needing restoration work from a company with dedicated commercial capabilities and off-hours scheduling.
- Homeowners dealing with mold that followed a water event, since Peerless handles both the water extraction and the mold work with their own drying equipment.
- Insurance-claim situations where you want a restoration company experienced in working directly with adjusters.
About this company
Peerless Cleaning & Restoration Services has operated in Central Illinois since 1945, making it one of the longest-running restoration companies in the region. Based in Springfield with a second location in Decatur and a corporate office nearby, they handle mold remediation alongside water damage, fire damage, biohazard cleanup, and air duct cleaning. Brad Wike owns the company, having purchased it from his parents in 2004 after growing up in the business. The Wike family has run it since 1978.
What stands out is the scale of their equipment inventory. They claim over 1,000 fans and dehumidifiers available for emergency deployments, which is unusually large for a company of their size. They hold IICRC certifications across water, fire, and mold disciplines, and are members of Restoration Affiliates, the Restoration Industry Association, and NADCA for duct cleaning. They also service health care facilities, which suggests they can meet stricter indoor air quality standards.
The company employs over 40 people across its three locations and started as a curtain cleaning operation before adding dry cleaning and eventually full restoration services. That cleaning heritage shows in their service mix: they still run a dry cleaning operation alongside the restoration work, which is unusual for a company that also does mold and biohazard work.
A 5.0-star rating across 44 Google reviews with zero negative reviews in the last 18 months is genuinely rare. The review volume is modest, but the consistency is notable for a company handling emergency and restoration work, where frustrated customers tend to leave harsh reviews.
Services
Service area
Peerless operates from three locations: Springfield (128 S Grand Ave W), Decatur (519 N Monroe St), and a corporate office in Decatur (1295 N 20th St). They describe their coverage as Central Illinois and have served schools, retail outlets, and residential properties across the region. Specific city coverage beyond Springfield and Decatur is not listed on their website.
Review consensus
AJ appears in four reviews spanning 2022 to 2025, consistently praised for thoroughness, attention to detail, and going the extra mile on carpet and upholstery cleaning. Steve gets credit from Katie Bussing for clear communication during a house flood, keeping repairs moving and making an overwhelming situation manageable. Bill is named in two recent reviews for stain removal skill and friendly demeanor. Multiple reviewers mention same-day or rapid scheduling, and several long-term customers note they return every few months for recurring carpet cleaning.
0 found across 44 total reviews at 5.0★. No negative reviews exist in the recent window. Across 44 total reviews at 5.0 stars, not a single reviewer has left a 1-star, 2-star, or 3-star rating in the last 18 months.
The review base skews heavily toward cleaning services (carpet, upholstery, duct cleaning, dry cleaning) rather than restoration or mold work. Only a handful of reviews mention water damage restoration, one mentions mold specifically (Sharon H.), and none describe a standalone mold remediation project in detail. The 5.0-star rating is real, but it primarily reflects the cleaning side of the business.
AJ (carpet/upholstery technician — consistently praised across four reviews for thoroughness and detail). Bill (cleaning technician — praised for stain removal and friendliness). Steve (water damage point of contact — praised for communication during a flood). Josh (mold assessment/scheduling — mentioned positively by Sharon H.). Ricky (duct cleaning technician — praised for going above and beyond). Vincent (carpet cleaning technician — praised for punctuality and efficiency on commercial accounts). Jackie (office/scheduling — praised for being cheerful and positive). Jody and Jennifer (scheduling contacts — praised for prompt follow-up). Tara (customer service/scheduling — praised for helpfulness).
Peerless has an unusually clean review record and a deep bench of named, praised staff. If you are hiring them for mold remediation specifically, ask for references from mold jobs rather than carpet cleaning jobs, since most reviews reflect the cleaning side. Request the specific IICRC mold credentials of the technicians who will be on your project.
Keep in mind
- Peerless does not perform mold testing or inspection. You will need to hire a separate mold assessor before and after remediation to confirm the scope and verify the work.
- Their mold remediation page is sparse on method details. The website does not describe how they isolate work areas during a mold job, so it is worth asking about their approach before signing a contract.
- With locations in both Springfield and Decatur, confirm which crew and location will handle your project to understand response times.
- Mold remediation is one of many services they offer, from dry cleaning to biohazard work. Ask whether the technicians assigned to your mold job hold mold-specific IICRC credentials or primarily work other service lines.