Provider profile

PuroClean of Evanston

Skokie, IL / 4.9 rating / 38 reviews / Water damage restoration service

PO

Provider snapshot

What this listing says

Evanston and Skokie homeowners dealing with mold after water damage who want the franchise owner, Pete McLiverty, to personally assess the job and stay involved through completion.

Owner-led estimatesWater + mold combined24/7 emergency response
Base location Skokie, IL
Provider type Restoration company
Public reviews 4.9 from 38 reviews

Best for

  • Homeowners in Evanston, Skokie, or Lincolnwood who need mold remediation after a water leak or flooding event.
  • Buyers who want the company owner to personally handle the estimate and oversee the project daily.
  • Condo owners or property managers dealing with water intrusion from neighboring units who need same-day response.
  • Homeowners who want a single contractor to handle both water extraction and mold cleanup rather than coordinating separate companies.

About this company

PuroClean of Evanston is a PuroClean franchise based in Skokie, IL, owned by Peter McLiverty. The office at 8049 Ridgeway Ave serves Evanston, Skokie, Lincolnwood, and parts of Chicago. Mold is one of four service lines alongside water damage, fire/smoke restoration, and biohazard cleanup. Pete runs the operation hands-on, showing up for estimates and checking in daily during active jobs.

The website mentions thermal imaging and moisture meters for detection, dehumidifiers and high-velocity air blowers for drying, and EPA-registered disinfectants for cleanup. For fire jobs, they list hydroxyl generators, ozone treatment, and thermal fogging for odor removal. They hold IICRC and EPA Lead-Safe credentials. Nothing on the site stands out as unusual for a restoration franchise -- these are standard tools and methods across the PuroClean network.

Pete positions the company as a community-rooted operation. Multiple reviews describe him responding to inquiries on holidays and weekends, providing free preliminary assessments, and recommending against unnecessary work when the situation did not warrant it. Several reviewers mention he saved them money by drying hardwood floors rather than replacing them or by confirming that a suspected mold issue did not require remediation.

38 Google reviews at 4.9 stars with zero negative reviews in the last 18 months is a strong signal, especially for a restoration company where complaint rates tend to run higher. The small review count limits statistical weight, but the consistency of praise around Pete's personal involvement is notable.

Services

Mold removal and remediationmold testingwater damage mitigationwater extractionstructural dryinghardwood floor dryingfire and smoke damage restorationsmoke odor removalbiohazard cleanupsewage backup cleanupcontents cleaning and pack-outsboard-up and tarping

Service area

Headquartered in Skokie, IL at 8049 Ridgeway Ave. Their website lists four service areas: Chicago, Evanston, Lincolnwood, and Skokie. Reviews confirm jobs in Evanston, Oak Park, and the broader north side of Chicago. The Chicago claim is broad for a single-office franchise -- confirm availability for locations south or west of the Loop.

Review consensus

What reviewers praise

Pete McLiverty draws praise in nearly every review for fast response times, honest assessments, and willingness to talk homeowners through situations before committing to paid work. Katie Mahoney (Local Guide, 12 reviews) noted Pete told her she likely had nothing to worry about before offering a paid investigation. Emma described calling Pete for a second opinion after another company's remediation did not go well. Andrew Radosevich credited Pete's advice with saving him hundreds to thousands of dollars on a ceiling leak. On the crew side, Michael handled initial bids, while Mike and Jose earned praise from Brook Enger for on-time attic mold work with strong communication. Michelle was noted by Howard Raik for courteous, thorough fieldwork. MK Lavs (Local Guide, 56 reviews) praised Joe and Mike for going above and beyond on an attic mold job.

What low reviews reveal

0 found across 38 total reviews at 4.9★. No negative reviews found in the last 18 months (0 found across 38 total reviews at 4.9 stars). There are no complaint patterns to evaluate.

Pattern worth noting

Pete's personal involvement shows up in almost every review. Reviewers consistently describe him doing the initial assessment himself, checking in daily during work, and responding on weekends and holidays. This is a one-owner operation where the customer experience depends heavily on Pete's availability. If the company scales or Pete steps back, the experience described in these reviews could change.

Named staff

Pete / Peter McLiverty (owner — positive across nearly all reviews, praised for responsiveness, honesty, and hands-on involvement). Michael (estimator/bid — positive, mentioned by Brook Enger for initial bid). Mike (field crew — positive, mentioned by Brook Enger, Steve Nations, MK Lavs for mold work). Jose / Joe (field crew — positive, mentioned by Brook Enger and MK Lavs for mold remediation). Michelle (field crew — positive, mentioned by Howard Raik for thorough, courteous work).

Bottom line

Ask for Pete to handle your estimate and confirm he will check in during the job. With zero recent negatives and consistent praise for honest assessments, the main risk here is the testing-and-remediation conflict of interest. Get an independent mold test first, then use PuroClean of Evanston for the remediation if the scope matches their quote.

Keep in mind

  • They do both mold testing and mold remediation. A company that finds the mold also profits from removing it. Consider getting an independent mold test before signing a remediation contract.
  • This is a PuroClean franchise, which means corporate pricing systems and standardized processes. You get consistency, but the local team's discretion on methods is limited by the franchise model.
  • 38 reviews over roughly four years is a modest volume. The 4.9 rating is strong, but the small sample means one or two bad experiences could shift the picture.
  • Their service area includes parts of Chicago, which is a broad claim for a small Skokie-based office. Confirm response times for jobs outside the immediate Evanston-Skokie-Lincolnwood corridor.