Provider profile
GoDry Chicago
Provider snapshot
What this listing says
North Shore and Chicagoland homeowners who want one company to handle water or mold damage from emergency extraction through reconstruction, with direct insurance billing.
Best for
- Chicagoland homeowners dealing with mold after a water event like a burst pipe, sump pump failure, or basement flood — GoDry handles the water damage and mold together.
- Buyers who want one contractor from emergency response through finished repairs, avoiding the handoff between a mitigation company and a separate rebuild crew.
- North Shore and northwest suburban residents near Northfield who need fast on-site response for mold tied to water intrusion.
- Homeowners navigating an insurance claim for the first time — multiple reviewers describe the team walking them through the claims process and billing the insurer directly.
- Properties with overlapping hazards like water damage plus asbestos in older homes, since GoDry handles abatement alongside restoration.
About this company
GoDry Chicago is a veteran-owned restoration company based in Northfield, Illinois, serving the broader Chicagoland area. Mold remediation is one of four core services alongside water damage restoration, fire damage restoration, and asbestos abatement. The company previously operated as Empact Construction Services — many Google reviews still reference that name.
The standout feature is their mitigation-to-rebuild model. Rather than handing off reconstruction to a separate contractor, GoDry keeps the project in-house from emergency water extraction through drywall, flooring, and trim work. They use FLIR thermal imaging cameras to find hidden moisture, and 3D scanning to document damage for insurance claims. Their mold process includes containment, HEPA filtration, removal, and post-remediation testing. The website mentions they handle mold inspection and mold testing in addition to remediation.
The company claims 15-plus years of experience and IICRC-trained crews. They advertise a 60-minute response time and work directly with insurance carriers including State Farm, Allstate, USAA, Travelers, and others.
All 32 Google reviews are 5-star, which is unusual for a restoration company. That rating comes from a relatively small review count, so it reflects a strong start rather than a long track record under sustained volume.
Services
Service area
GoDry Chicago operates from Northfield, Illinois, and lists a service area covering greater Chicagoland, Southern Wisconsin, and Northern Indiana. Specific cities on their service area page include Chicago, Glenview, Schaumburg, Naperville, Downers Grove, Aurora, Buffalo Grove, Crystal Lake, Elk Grove Village, Oak Brook, Wheaton, and about 20 more suburban communities. The three-state coverage claim from a single office is broad — confirm response time for locations outside the immediate Chicago suburbs.
Review consensus
Fabian Jimenez is the most frequently named employee, appearing in at least eight reviews as a project manager praised for clean work, organization, and diligence. Doug Eager appears in five reviews as the person who handles initial response and guides homeowners through the insurance process. Tyler Mattson shows up in multiple reviews for same-day response and ongoing communication. Santiago Solis drew praise from one reviewer for going above and beyond during the rebuild phase. Kevin receives credit for low-pressure follow-ups. Warren is praised for fast Friday-night emergency response. Reviewers consistently highlight two themes: fast initial response (often same-day) and clear communication throughout the project. Multiple reviewers specifically mention the team helped them navigate insurance claims they had never filed before.
0 found across 32 total reviews at 5.0★. No negative reviews exist in the last 18 months. With 32 total reviews at 5.0★, there is no complaint data to analyze. This means there are no documented patterns of problems, but it also means buyers cannot see how the company handles dissatisfied customers.
Several reviews reference the company as "Empact" or "Empact Construction Services," indicating a recent rebrand to GoDry Chicago. The transition appears seamless in terms of staff continuity — Fabian, Doug, and Tyler appear in reviews under both names. One review (Tyler Mattson, October 2024) appears to be from an employee who is named as staff in other customer reviews. The 32-review count with a perfect 5.0 rating is notable; most restoration companies with this volume have at least a few lower ratings from the inherently stressful nature of emergency work.
Fabian Jimenez (project manager — positive, most frequently named), Doug Eager (mitigation lead / initial contact — positive), Tyler Mattson (mitigation lead — positive, also appears as a reviewer), Santiago Solis (rebuild crew lead — positive), Kevin (project coordinator — positive), Warren (mitigation — positive), Sebastian (mitigation — positive), Shelly (construction services — positive), Alex (field crew — positive), Epi (field crew — positive), Isidro (field crew — positive), Marc (field crew — positive), Edion (field crew — positive), Chino (field crew — positive), Mike (field crew / insurance advocacy — positive), Matt (insurance advocacy — positive), Martin (field crew — positive), Chris (field crew — positive), Terri (field crew — positive), Sergio (field crew — positive).
Ask for Fabian or Doug by name — they appear across the most reviews and seem to anchor the customer experience. The absence of any negative reviews means you cannot see how GoDry handles complaints, so pay attention to how they respond if something goes sideways during your project. Get your mold testing done independently before committing to their remediation services.
Keep in mind
- GoDry does both mold testing and mold remediation. That creates a conflict of interest — the same company deciding you have a problem is the one getting paid to fix it. Consider getting an independent mold test before signing a remediation contract.
- The company previously operated as Empact Construction Services. If you search for reviews or complaints under "GoDry Chicago," you may miss history under the earlier name.
- They claim a service area spanning Chicagoland, Southern Wisconsin, and Northern Indiana from a single Northfield office. A 60-minute response to Gary, Indiana, or Kenosha, Wisconsin, during rush hour is not realistic — confirm actual response time for your location.
- All 32 reviews are 5-star with zero negatives. That is statistically uncommon for a restoration company. The small total review count means the rating has not been stress-tested by volume.
- One reviewer named Tyler Mattson also appears to be a GoDry employee mentioned by name in other reviews. That review should carry less weight in your evaluation.