Provider profile
RCC Restoration
Provider snapshot
What this listing says
St. Louis Metro East homeowners dealing with water damage that has led to mold, where a single crew can handle extraction, remediation, and reconstruction under one contract.
Best for
- Homeowners in Edwardsville, Collinsville, Belleville, and the Metro East who need mold remediation tied to water damage and want one company to handle the full scope from extraction to rebuild.
- Basement flooding emergencies where mold risk is immediate — RCC runs 24/7 and multiple reviewers confirm same-day or next-day response, including weekends.
- Property owners who want reconstruction handled by the same crew that does remediation, avoiding the handoff between separate contractors.
- Commercial building managers dealing with water intrusion who need a team equipped for large-scale drying and dehumidification.
- Insurance claim situations where the restoration company needs to document damage and coordinate directly with the adjuster.
About this company
RCC Restoration is a family-run restoration company based in Maryville, Illinois, serving the St. Louis Metro East area. Owner Scott Green started the business in 2015, and it operates as a full-service shop: water damage extraction, mold remediation, fire and smoke cleanup, storm damage repair, and reconstruction. They handle both residential and commercial properties.
The mold work follows IICRC S520 standards. Their site describes a process of containment, HEPA air scrubbing, negative air pressure, and antimicrobial treatment. They also do mold testing in-house using air sampling, swab tests, and moisture detection with infrared cameras. The reconstruction side means they can take a job from water extraction through drywall replacement without subcontracting.
RCC is a Neighborly Brands member, which comes with their "Done Right Promise" warranty. They hold BBB accreditation with an A+ rating. The company operates 24/7 for emergency calls and works directly with insurance companies on claims documentation.
A 5.0-star rating across 84 Google reviews is unusual for a restoration company. There are zero reviews at 3 stars or below in the last 18 months. That kind of consistency across a growing review count suggests the operation is well-managed, though 84 reviews is still a relatively small sample.
Services
Service area
RCC Restoration is headquartered in Maryville, Illinois. They list specific service cities of Edwardsville, Troy, Collinsville, Fairview Heights, Belleville, Glen Carbon, and Swansea — all on the Illinois side of the St. Louis metro. The website claims coverage of the "entire St. Louis metro area" including Missouri, but named cities and the company address are all in the Metro East Illinois corridor. At least one review confirms they traveled to Florida for hurricane work, but routine service appears concentrated in the Illinois side.
Review consensus
Tyler is the most frequently named staff member, appearing in at least 8 reviews as the mitigation manager who handles assessments, gives honest recommendations, and stays in communication throughout the project. Rachel (sometimes called "Weezy") runs the office and scheduling side — reviewers consistently mention her responsiveness and warmth on the phone. Nate draws praise for field work, with one repeat customer (Nora Thompson) calling him out by name across multiple jobs. Larry is noted for hands-on work and follow-through. The dominant themes are fast emergency response (multiple reviewers describe same-day or next-day arrival, including Sunday nights), honest assessments (Amy Faust and Gil Weyhaupt both note the company did not push unnecessary services), and clean job sites upon completion.
0 found across 84 total reviews at 5.0★. No reviews at 1 star or below exist in the review set. There are zero negative reviews (3 stars or below) in the last 18 months across 84 total reviews at 5.0 stars. There is no complaint data to analyze.
The absence of any negative reviews across 84 total is statistically uncommon for a restoration company. Restoration work involves insurance disputes, pricing disagreements, and project delays that typically generate at least occasional complaints. This could reflect genuinely strong operations — the consistent naming of specific staff and specific job details across reviews suggests real customers — but it also means there is no data on how RCC handles dissatisfied clients.
Scott (owner — positive). Tyler (mitigation manager — positive, named in 8+ reviews for assessments, recommendations, and communication). Rachel/Rachelle, also called "Weezy" (office coordinator/scheduling — positive, named in 6+ reviews for responsiveness and friendliness). Nate/Nathan (field technician — positive, named in 4+ reviews for mold work and water damage). Larry (technician/operations — positive, named in 3 reviews for follow-through). Sheldon (technician — positive, named once). Derek/Dereck (technician — positive, named in 2 reviews for quotes and site work). Kyle (technician — positive, named in 3 reviews for field work). Anthony (technician — positive, named once for hurricane recovery work). Pixie (technician — positive, named once).
RCC has a spotless review record with specific, detailed praise for named staff across dozens of jobs. Ask for Tyler on the assessment and Rachel for scheduling. Since there are no complaints to learn from, ask the company directly how they handle disputes and what their warranty covers before signing.
Keep in mind
- RCC does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test before or after their work.
- The service area claim of the "entire St. Louis metro area" is broad. Their address is in Maryville, IL, and named service cities are all on the Illinois side. If you are on the Missouri side, confirm response time and whether they have done jobs in your area.
- With 84 reviews and a 5.0 rating, there is no negative review data to evaluate. A spotless record can mean great service, but it also means there is no track record of how the company handles complaints.
- RCC is a Neighborly Brands member. Neighborly is a franchise network, though RCC presents as locally owned. Ask whether Neighborly affiliation affects pricing, warranty terms, or subcontractor use.
- The website FAQ pages contain AI-generated content with inflated claims ("15+ years experience," "thousands of claims") that conflict with the 2015 founding date. The actual work described in reviews is consistent and positive, but take website marketing copy with skepticism.