Provider profile
SERVPRO of Calumet City / Lansing
Provider snapshot
What this listing says
Homeowners and commercial property managers in Lansing, Calumet City, and south suburban Chicago who need mold work bundled with water damage restoration from a franchise with bilingual staff.
Best for
- Homeowners in Lansing, Calumet City, or South Holland dealing with mold discovered during a home sale or after water damage.
- Commercial property managers in south suburban Chicago or downtown who need water damage and mold handled by the same crew.
- Spanish-speaking homeowners looking for a restoration company with bilingual staff.
About this company
SERVPRO of Calumet City/Lansing is a franchise location based in Lansing, Illinois, operating as part of SERVPRO Team Nichols. The Team Nichols group also runs SERVPRO locations in Kankakee County, Matteson-Homewood, and Chicago Heights/Crete/Beecher. Owners Robert L. and Kata L. Nichols have been serving the south suburban Chicago area for over 15 years.
Mold is not their primary focus. They are a full-service restoration company that handles water damage, fire damage, storm damage, and construction alongside mold remediation and testing. Their mold page describes using air scrubbers, HEPA vacuums, and antifungal treatments. They advertise mold inspections with an upfront fee that gets credited toward remediation if you hire them for the cleanup.
Their review footprint is small: 16 Google reviews, all 5-star. Several come from commercial clients, including property management firms working in downtown Chicago high-rises. Website testimonials reference mold testing at an airport hangar and attic mold cleanup during a home sale.
Services
Service area
Headquartered in Lansing, Illinois. Serves Calumet City, South Holland, Homewood, Riverdale, Lynwood, Burnham, Thornton, and downtown Chicago. Part of the SERVPRO Team Nichols network covering a broader south suburban footprint.
Review consensus
Brian Y. gets named in two separate reviews for leading water damage mitigation jobs with fast turnaround and clear communication. Bobby (also referred to as Bob) appears in three reviews spanning years, praised for fighting with insurance on the customer's behalf and delivering quick, quality work. Katon earned praise from Local Guide Dwanna Harris for leadership and efficiency. Jackson and Chris were thanked for fast response to a water main break. Multiple commercial clients, including CBRE and JLL property managers, highlight the team's ability to work in downtown Chicago high-rise buildings.
0 found across 16 total reviews at 5.0★. No 1-star reviews exist. With 16 total reviews at 5.0 stars, no negative feedback is available to assess.
The review base skews heavily toward commercial and property management clients. Several reviews read like business-to-business testimonials rather than individual homeowner experiences. The franchise is relatively new as a standalone location within the Team Nichols network, which may explain the low review count.
Brian Y. (crew lead — praised in 2 reviews for water damage response), Bobby/Bob (team lead — praised in 3 reviews for insurance advocacy and quality work), Katon (crew lead — praised for efficiency), Jackson (crew member — praised for water main response), Chris (crew member — praised alongside Jackson), Jonathan (crew member — praised for basement water cleanup), Shaun (crew member — praised alongside Jonathan), Kata (owner — mentioned positively by name)
With a perfect 5.0 rating but only 16 reviews, this franchise has a clean record but a limited one. Ask for references from mold-specific jobs, since most visible reviews involve water damage. If you need mold testing, get an independent assessment before committing to their remediation services.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you whether you have a problem is also the one billing you to fix it. Consider getting an independent test first.
- Their mold inspections carry an upfront fee that only gets credited if you hire them for remediation. If you just want a test and plan to shop around, you will pay out of pocket for the inspection.
- Sixteen total reviews is a very small sample. All are 5-star, but with that volume it is hard to know how consistently they perform across different job types.
- Their service area stretches from south suburban towns to downtown Chicago. Ask whether your location falls within the territory this specific franchise covers or if a different Team Nichols location would respond.