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SERVPRO of Marquette Park / West Lawn / Ford City

Chicago, IL / 4.6 rating / 17 reviews / Water damage restoration service

SO

Provider snapshot

What this listing says

Southwest Chicago homeowners and businesses in Marquette Park, West Lawn, or Ford City dealing with mold after water damage, backed by the 2024 SERVPRO National Franchise of the Year team.

Mold + water damageIn-house reconstructionCommercial & industrialSe habla español
Base location Chicago, IL
Provider type Restoration company
Public reviews 4.6 from 17 reviews

Best for

  • Homeowners in Marquette Park, West Lawn, Ford City, or surrounding southwest Chicago neighborhoods who need mold removed after a water event.
  • Commercial or institutional properties — they list the Department of Veterans Affairs, Chicago Public Schools, and industrial facilities as past clients.
  • Situations where mold damage requires tearing out and rebuilding drywall, subfloors, or other materials, since they handle reconstruction in-house.

About this company

SERVPRO of Marquette Park / West Lawn / Ford City is a family-run SERVPRO franchise serving southwest Chicago neighborhoods since 2009. The Zubricki family — Amanda, Patricia, Stephanie, Anthony, and Frank — runs the operation as a City of Chicago Women-Owned Business Enterprise. They handle mold remediation alongside water damage, fire damage, storm cleanup, and reconstruction.

What stands out here is scale and recognition. This franchise won the 2024 SERVPRO National Franchise of the Year award, selected from more than 2,300 franchises across North America. They have ranked in SERVPRO's Top 100 every year since 2012. They offer in-house reconstruction after remediation, so you do not need to hire a separate contractor to rebuild what gets torn out. Their mold page references air scrubbers, negative air chambers, HEPA vacuums, and antimicrobial treatments. They also run a packout and contents restoration service from their own storage facility.

Services

Mold remediationmold damage repairswater damage restorationstructural dryingfire and smoke damage restorationstorm damage recoverysewage cleanupbiohazard cleanupair duct and HVAC cleaningreconstructionpackout and contents restorationroof tarping and board-up

Service area

Headquartered at 4100 W 76th St in Chicago, IL. Serves Marquette Park, West Lawn, Ford City, Gage Park, Brighton Park, Archer Heights, Scottsdale, and Downtown Chicago. They also deploy out of state as a SERVPRO Large Loss Recovery team for catastrophic storms.

Review consensus

What reviewers praise

Alex draws the most mentions, praised by three separate reviewers for fast response, clear explanations of the work scope, and respectful treatment of property. Chris earned a detailed review from Lauren P., who highlighted his punctuality, patience in explaining the process, and thoroughness in treating basement mold and water damage. Frank Zubricki, one of the owners, was praised by an insurance agent named Michelle for stopping by to check on a job and communicating seamlessly with the Hartford adjuster. Mike Macon and his crew earned praise for quick response from Belinda S. Multiple reviewers mention the team explaining the full scope of work before starting.

What low reviews reveal

0 found across 17 total reviews at 4.6★. No negative reviews found in the last 18 months. The review sample is small at 17 total, so this absence could reflect genuine quality or simply low review volume.

Named staff

Alex (technician — positive, praised by three reviewers for responsiveness, clear communication, and professionalism). Chris (technician — positive, praised for punctuality, thoroughness on basement mold and water damage). Frank Zubricki (owner — positive, praised for personally checking on jobs and coordinating with insurance adjusters). Mike Macon (technician — positive, praised for quick response). Jose Serna (technician — positive, one brief review calling him incredible).

Bottom line

With zero negatives in 18 months and consistent praise for Alex and Chris, the limited evidence points to a well-run crew. Ask for Alex or Chris by name if your job involves mold after water damage. The low review count means you are relying on a small sample, so ask for references from recent mold-specific jobs.

Keep in mind

  • This is a large restoration franchise, not a mold-only company. Mold remediation is one service line among many, so confirm that the crew assigned to your job has specific mold remediation experience.
  • Only 17 Google reviews across 15+ years of operation is unusually low volume. The reviews that exist are positive, but the small sample makes it hard to identify patterns.
  • Their listed service area includes Downtown Chicago and multiple southwest side neighborhoods. Confirm their response time for your specific location before booking.