Provider profile
Healthy Homes USA
Provider snapshot
What this listing says
Chicago homeowners dealing with mold after water damage who want a restoration company with 17 years of experience, an industrial ozone machine, and same-day response.
Best for
- Chicago and Chicagoland homeowners facing mold after water damage who need a single company to handle extraction, drying, and remediation.
- Property owners with large-scale mold problems who want ozone treatment capable of covering up to 50,000 square feet.
- Buyers or renters who need a pre-purchase or pre-lease mold inspection and want results within 2-4 business days.
- Restaurant or commercial property owners dealing with sewage backups or flood damage who need same-day emergency response.
About this company
Healthy Homes USA is a Chicago-based restoration company operating out of the Lincoln Square neighborhood on North Hamilton Ave. They handle mold removal, mold testing, water damage restoration, flood cleanup, and asbestos removal for both residential and commercial properties. They claim 17 years of experience and hold an Indoor Air Quality Association (IAQA) membership.
What stands out is their industrial-strength ozone machine, which they say can treat up to 50,000 square feet in 30 minutes. They also reference patent-pending remediation products and use non-toxic, EPA-registered chemicals. Their process includes HEPA filtration and negative air pressure during mold removal. Beyond mold and water, reviews confirm they also do pest control, insulation, and landscaping, making them more of a full-service property maintenance company than a mold-only operation.
The company serves Chicago proper and the surrounding Chicagoland suburbs. Multiple reviews mention same-day or next-day response, and they advertise 24/7 emergency availability. They offer free estimates and say they help with insurance documentation.
A perfect 5.0 Google rating across 37 reviews is unusual in the restoration industry. Many reviewers are Local Guides with substantial review histories, which lends credibility. The volume is modest but the consistency is notable.
Services
Service area
Headquartered on North Hamilton Ave in Chicago's Lincoln Square neighborhood. They serve Chicago proper including Lincoln Park, Hyde Park, Wicker Park, Logan Square, Gold Coast, South Loop, and West Town. Suburban coverage includes Oak Park, Evanston, Naperville, Schaumburg, Cicero, and Arlington Heights, though response times to the farther suburbs are worth confirming.
Review consensus
John is the most frequently named staff member, praised for hands-on mold inspections, clear pricing explanations, and follow-through on projects. Reviewers describe him as knowledgeable and communicative. Tawakkali is called detail-oriented by a reviewer who used the company for mold inspection and removal. Mark is praised for mold removal and repair work. Demetry is mentioned alongside John as knowledgeable about lead and mold health impacts. Jonathan is called out by name as someone great to work with. Across reviews, the most consistent themes are same-day or next-day response, honesty during assessments, and clear communication throughout the process. Several reviewers specifically mention the company resolved mold or water damage issues that other contractors had failed to fix.
1 found across 37 total reviews at 5★. The single 1-star review is an anomaly. Cooper Johnson left a 1-star rating in May 2026 but wrote a lengthy, entirely positive review praising the crew's punctuality, equipment quality, insurance documentation, and customer service. The owner responded with a thank-you note. This is almost certainly a rating misclick. There is no actionable negative feedback in the review corpus.
The 100% owner response rate on negative reviews is technically perfect, but with only one such review (which itself appears to be a misclick), the signal is weak. More notable is the cluster of reviews from August-September 2025 that include several reviewers with only 1-3 total reviews and no Local Guide status. This does not necessarily indicate fake reviews, but the pattern is worth noting alongside the otherwise credible reviews from established Local Guides.
John (inspector/project manager -- positive, praised in 8+ reviews for knowledge, communication, and follow-through). Tawakkali (technician -- positive, praised for detail and clear explanations). Mark (technician -- positive, praised for mold removal and repair quality). Demetry (staff -- positive, praised for knowledge about lead and mold health impacts). Jonathan (staff -- positive, called great to work with).
With 37 reviews and a perfect 5.0, Healthy Homes USA has strong but limited feedback. Ask for John if you want hands-on project management and clear communication. Because there are essentially zero genuine complaints in the review history, you are going in without a map of what could go wrong. Get an independent mold test first, since this company does both testing and remediation.
Keep in mind
- They do both mold testing and mold removal, which creates a conflict of interest. The same company that tells you whether you have a problem also profits from fixing it. Consider getting an independent test before committing to their remediation services.
- Their service scope is unusually broad: mold, water damage, asbestos, pest control, insulation, landscaping. A company doing this many things may not specialize deeply in any one of them.
- With only 37 reviews and a perfect 5.0, the sample size is small. There is not enough negative feedback to identify patterns in what goes wrong.
- They claim to serve all of Chicagoland including suburbs like Naperville, Schaumburg, and Arlington Heights. If you are in the outer suburbs, confirm response times before booking emergency work.