Provider profile
Rock Bottom Recovery & Restoration
Provider snapshot
What this listing says
Bolingbrook homeowners dealing with basement flooding or post-water-damage mold who want an owner-operated restoration company that handles cleanup through reconstruction.
Best for
- Bolingbrook, Naperville, or Downers Grove homeowners with basement flooding who need same-day water extraction and drying.
- Property owners who want one company to handle water damage cleanup and any resulting mold remediation without coordinating multiple contractors.
- Commercial facility managers needing after-hours emergency restoration with direct access to the owner.
About this company
Rock Bottom Recovery & Restoration is an owner-operated restoration company based in Bolingbrook, IL, run by Patrick Workman. Their primary identity is water damage restoration, but they handle the full chain: emergency water extraction, structural drying, mold remediation, fire and smoke cleanup, and reconstruction. They serve both residential and commercial properties.
What stands out is the end-to-end scope. Rather than handing off between subcontractors, Rock Bottom handles everything from the initial water extraction through drywall replacement and rebuild. Their mold remediation page describes using containment systems and HEPA filtration. They also offer video inspections for remote assessment before dispatching a crew, which is unusual for a company this size.
Services
Service area
Headquartered in Bolingbrook, IL. Their website lists 13 service cities across the western Chicago suburbs: Bolingbrook, Naperville, Downers Grove, Plainfield, Lemont, Elmhurst, Hinsdale, Glen Ellyn, Lisle, Oak Brook, Clarendon Hills, Wheaton, and Western Springs. That is a wide area, so confirm response times for locations further from Bolingbrook.
Review consensus
Patrick Workman, the owner, is named in at least eight reviews. Reviewers consistently highlight his fast response, willingness to work late hours, and direct communication. Josiah is named in two reviews -- Peter Holmstead credited him with restoring a water-damaged basement in under a week, and Jennifer Gunn called him a trustworthy resource for water and mold issues. Jacen is mentioned alongside Patrick and Josiah by Norah C for remediation and drywall work. Across the board, reviewers emphasize speed of arrival, fair pricing, and the team staying until the job is done.
0 found across 27 total reviews at 5.0★. No one-star reviews exist in this review set. With 27 total reviews at 5.0 stars, there are zero complaints of any kind in the last 18 months.
A perfect 5.0 rating with 27 reviews and zero negatives is unusual. Several reviewers are single-review accounts (Tim Allen, Todd S, Jason Smith, Jacob Cobb), and a few reviewers share the Workman surname (Michael Workman, Grace Workman), suggesting possible family connections. This does not invalidate the positive reviews from established Local Guides like Ian Skipper (33 reviews), Peter Holmstead (29 reviews), and Nicole Landers (30 reviews), but the sample is small enough that the rating has not yet been stress-tested.
Patrick Workman (owner -- praised in 8+ reviews for fast response, late-night work, fair pricing, and direct communication). Josiah (technician -- praised by Peter Holmstead for basement restoration and by Jennifer Gunn as a knowledgeable resource). Jacen (technician -- praised by Norah C for remediation and drywall work).
Ask for Patrick directly -- he is the owner and personally handles most jobs according to reviews. With only 27 reviews and no negatives, there is not enough volume to identify weaknesses. The pattern of fast response and long hours is consistent, but get an independent mold test before agreeing to their remediation scope.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding you have a mold problem is the one getting paid to fix it. Consider getting an independent mold test before committing to their remediation scope.
- The website claims 10+ years of restoration experience and 1,500+ finished projects, but the Google listing has only 27 reviews. The company appears relatively new as a standalone business, even if the owner has industry experience.
- Their service area page lists 13 cities from Bolingbrook to Wheaton to Western Springs. That covers a wide swath of the western suburbs. Ask whether your location falls in their core response zone or the fringe.