Provider profile
Northern Lights Mitigation and Consulting
Provider snapshot
What this listing says
North Idaho homeowners in Rathdrum, Coeur d'Alene, or Post Falls who want a veteran-owned, non-franchise restoration company that handles water damage, mold, and insurance coordination under one roof.
Best for
- Homeowners in Rathdrum, Coeur d'Alene, Hayden, or Post Falls dealing with water damage or mold after a pipe burst or snowmelt
- Buyers or sellers who need air quality testing or mold clearance during a real estate transaction in the Kootenai County area
- Property owners who want a single company to handle water extraction, mold removal, and insurance documentation without subcontracting
About this company
Northern Lights Mitigation and Consulting is a veteran-owned restoration company based in Rathdrum, Idaho, serving Kootenai County and parts of Spokane County. Owner Jim Haeckel runs the operation with 20-plus years of restoration experience. The company handles water damage, mold removal, fire and smoke cleanup, odor removal, indoor air quality testing, trauma scene cleanup, and asbestos and lead testing.
Their website lists IICRC credentials, ACAC membership, a CRIE (Council-registered Indoor Environmentalist) seal for Jim Haeckel, and EPA Lead-Safe certification. They use HEPA filtration and containment for mold work, and hydroxyl generators and ozone machines for odor removal. They name specific insurance carriers they work with: Safeco, State Farm, Farmers, American Family, Farm Bureau, and Allstate.
Services
Service area
Based in Rathdrum, Idaho. Serves Kootenai County cities including Coeur d'Alene, Post Falls, Hayden, Athol, and Dalton Gardens. Also lists Sandpoint, St. Maries, Wallace, and Mullan in Idaho, plus Spokane and Spokane Valley in Washington. The claimed area spans roughly 100 miles north to south, so response times at the edges deserve confirmation.
Review consensus
Reviewers consistently highlight fast response times, with several noting same-day or next-day arrivals. Gennavie draws praise from multiple reviewers for managing insurance coordination and reducing stress during basement floods. Reschel (also referred to as Richelle) gets named for hands-on mold containment and removal work. Jim gets credit for showing up personally to estimate and oversee jobs. A local plumbing company owner (donata saulyte) recommends them as a referral partner. An insurance agent (Daniel Bruce) specifically says he recommends Northern Lights over other restoration companies he has worked with.
0 found across 15 total reviews at 5.0★. No negative reviews found in the last 18 months. All 15 reviews are 5-star.
Jim Haeckel (owner — praised for personal involvement, fast estimates, and hands-on oversight). Gennavie (project manager/coordinator — praised for deep client care, insurance coordination, and stress reduction). Reschel/Richelle (technician — praised for mold containment work, cleanliness, and efficiency). Jason (technician — praised for careful contents moving and mold work). Jensyn (technician — praised for contents moving). Dana (technician — praised for contents moving). Conner (technician — praised for contents moving).
Every review in the dataset is positive, with praise split between Jim's personal involvement and the field crew's execution. Ask for Gennavie if you need help navigating insurance. Given the testing-and-remediation overlap, bring your own air quality report or request that a third party handle post-remediation clearance testing.
Keep in mind
- Northern Lights does both mold testing and mold remediation. This creates a conflict of interest: the same company that tells you mold exists also profits from removing it. Ask whether they accept third-party test results or offer to have an independent party verify their findings.
- The company claims a service area stretching from Sandpoint to Spokane, covering roughly 100 miles of territory. Confirm response times for locations outside the Rathdrum-Coeur d'Alene core.
- With only 15 Google reviews, the 5.0 rating reflects a small sample. A few negative experiences could shift that number quickly.