Provider profile
All Hours Cleaning & Restoration
Provider snapshot
What this listing says
Idaho Falls homeowners dealing with water damage or basement flooding who want a locally owned restoration company with 24/7 emergency response and direct insurance coordination.
Best for
- Idaho Falls homeowners who need same-day emergency response for water damage, flooding, or mold discovered after a leak.
- Homeowners who want the restoration company to handle all insurance paperwork and adjuster communication directly.
- Basement flood situations where fast water extraction and structural drying matter more than anything else.
- Property managers in Eastern Idaho who need a reliable on-call restoration team for recurring tenant damage situations.
- Homeowners who prefer working with a small, owner-operated company where the owner shows up on site.
About this company
All Hours Cleaning & Restoration is a family-owned restoration company in Idaho Falls that opened in 2020. Mold is one of several damage types they handle, alongside water, fire, smoke, flood, sewer, and biohazard cleanup. They claim a 30-minute average response time and run 24/7 emergency service.
Their mold process follows a standard sequence: inspection, containment, HEPA air scrubbing with negative air pressure, removal of contaminated materials, antimicrobial treatment, drying, and final inspection. They also do the initial moisture assessment and mold inspection in-house, which means they both find the mold and sell the remediation. The website mentions hydroxyl and ozone machines for odor elimination, and dehumidifiers and air movers for structural drying.
The company was founded in 2020, though the crew claims over 10 years of combined restoration experience. Skyler runs the operation and shows up on job sites regularly, based on dozens of reviews naming him directly. They handle all insurance paperwork and coordinate with providers on behalf of homeowners.
At 4.8 stars across 122 Google reviews, this is a strong rating for a restoration company. The volume of 5-star reviews mentioning fast emergency response is the dominant pattern.
Services
Service area
Headquartered in Idaho Falls, Idaho. They service Idaho Falls and the greater Eastern Idaho and Southeast Idaho area. One reviewer mentions work at a cabin in Island Park, roughly 90 miles north. The website claims service across all of Southeast Idaho but does not name specific cities beyond Idaho Falls.
Review consensus
Skyler (owner) is named in at least 15 reviews and draws praise for showing up personally, responding fast to emergencies, and communicating clearly throughout the process. Multiple reviewers describe same-day or next-day response to basement floods and water line breaks. Kody is praised for hard work alongside Skyler. Chuckie earned a standalone callout for being friendly and doing strong work. TJ and Trevelle each received single mentions for being helpful and caring about their work. Josh is named as part of the crew that makes things easy for property management clients. Several reviewers highlight insurance coordination as a major stress reliever. The phrase 'looked better than before' comes up repeatedly.
1 found across 122 total reviews at 4.8★. Jade Robinson paid $2,500 for water intrusion repair that included wall opening, claimed mold removal, baseboard replacement, paint, and carpet retacking. She reported never receiving photos of the mold the company said they found. The baseboard replacement left a visible ridge at the seam. The paint was streaky and did not match the existing baseboards. The carpet was kicked into place with shoes rather than properly stretched and tacked, and it came up shortly after. No furniture or foot traffic caused the carpet to pull loose. The company did not respond to this review.
This company's review base is heavily water-damage focused. The vast majority of positive reviews describe flood and water emergencies, not mold jobs. Only two reviews mention mold work specifically: the 1-star complaint (where mold was claimed but not documented) and one older 4-star review about mold removal from walls. Buyers hiring specifically for mold remediation have much less review evidence to draw from than those hiring for water damage.
Skyler/Skylar (owner — positive, named in 15+ reviews for fast response, communication, and hands-on involvement). Kody/Cody (technician — positive, praised for hard work). Chuckie (technician — positive, praised for friendliness and quality work). TJ (technician — positive, described as very helpful). Trevelle (technician — positive, described as caring about his work). Dennis (technician — positive, noted for getting work done fast). Josh (technician — positive, named alongside Skyler for property management work). Anthony (technician — positive, praised for carpet cleaning at a cabin in Island Park).
For water damage emergencies in Idaho Falls, this company has a strong track record of fast response and owner involvement. For mold work specifically, ask for photos of any mold found before agreeing to remediation, and get a written quote upfront. The single negative review describes finish-work quality problems that went unaddressed by the company.
Keep in mind
- They do both mold inspection and mold remediation. This is a conflict of interest: the same company that finds the mold profits from removing it. Consider getting an independent mold test before agreeing to remediation work.
- One reviewer reported paying $2,500 and receiving poor finish work: streaky baseboard paint, a visible ridge where baseboards connect, and carpet that came untacked shortly after the job. The company did not respond to this review.
- A 4-star reviewer recommended asking for a written quote before work begins, noting the final cost was higher than expected.
- The company opened in 2020. The '10+ years of experience' claim refers to the crew's combined background, not the company's track record.
- The owner did not respond to the only negative review in the last 18 months. This makes it hard to know how they handle complaints.