Provider profile
All American Cleaning & Restoration
Provider snapshot
What this listing says
Southeast Idaho homeowners dealing with mold after water damage who want a single company to handle testing, remediation, and full reconstruction under one roof.
Best for
- Homeowners in Idaho Falls, Pocatello, Rexburg, or Blackfoot who need mold remediation after a water event and want one company from dry-out through rebuild.
- Property owners who want in-house mold testing and remediation handled together, understanding the conflict-of-interest tradeoff for the convenience.
- Commercial property managers needing restoration across multiple damage types with 24/7 emergency availability.
- Repeat customers who need an ongoing relationship with a restoration company for properties prone to seasonal water intrusion in Southeast Idaho.
About this company
All American Cleaning & Restoration is a full-service restoration company headquartered in Idaho Falls, with a second office in Pocatello. Mold is one piece of a much larger operation that includes water damage, fire damage, storm damage, carpet cleaning, duct cleaning, and general contracting. They handle everything from initial water extraction through mold remediation to drywall reconstruction, which means you can hire one company for the entire job.
Their mold remediation process uses containment with plastic sheeting, negative air pressure, HEPA filtration, and antimicrobial treatments on semi-porous materials. They also offer in-house mold testing with air sampling and surface sampling sent to a lab. Their website describes infrared cameras and moisture meters for finding hidden moisture sources. They hold CICTI healthcare remediator certification, which is unusual for a restoration company in this market and suggests they take contamination control seriously.
Founded by Mike Davis, the company claims 47 years in business and over 16,000 completed projects. They are members of the Restoration Industry Association, won the BBB Blue Torch Award for Ethics in 2008, and took the Post Register Readers' Choice Award in 2022. They hold a state mold remediation license in Idaho.
A 4.8-star rating across 190 Google reviews is strong, especially for a restoration company where insurance disputes and project timelines commonly generate complaints. Only one review at 3 stars or below appeared in the last 18 months.
Services
Service area
Headquartered in Idaho Falls, Idaho, with a second office in Pocatello. They list service area pages for over 70 cities and towns across Southeast Idaho, including Rexburg, Blackfoot, Driggs, American Falls, Soda Springs, and Montpelier. The claimed coverage stretches across a wide swath of rural Idaho, so confirm response times for locations far from their two offices.
Review consensus
Reviewers consistently highlight fast response times, especially for emergency water damage. Paul draws repeat mentions for overseeing projects from start to finish and keeping homeowners informed without burdening them with decisions. Terri and Terry in the office get specific praise for handling insurance coordination and maintaining communication. Dennis and William are named for diligent carpet cleaning work. Multiple long-term customers describe using the company six or more times over decades. Crews are described as respectful of homes, cleaning up after themselves, and protecting walls and doorways during work.
1 found across 190 total reviews at 4.8★. No 1-star reviews appeared in the last 18 months. The single 3-star review from Penny Drewes (August 2025) described frustration that the claims process was not explained in enough detail for someone unfamiliar with flood restoration. The owner, Mike Davis, responded personally, acknowledged the gap, and committed to reviewing their communication procedures.
The near-total absence of recent negative reviews is unusual for a restoration company handling insurance-driven work. The owner responds personally to the one complaint that does exist, engaging with the specifics rather than offering a template reply. Several reviewers mention being repeat customers over many years, which suggests consistent service quality rather than a one-time spike.
Terri (office staff — praised for communication and customer care). Paul (project manager — praised for oversight, communication, and going the extra mile). Brian (technician — praised for carpentry/cupboard install). Dennis (carpet cleaning technician — praised for diligent, respectful work across multiple reviews). William/Will (carpet cleaning technician — praised alongside Dennis). Brad (technician — praised for hard work). Aaron (technician — praised for hard work). Josh (technician — praised for hard work). Abraham (technician — praised for hard work). Greg (technician — praised for hard work). Bryan (technician — praised for sewage cleanup response and long-term project management). Chris (technician — praised for going out of his way to help a stranger). Terry (office — praised for insurance company interaction). Mike Davis (owner/founder — responded personally to negative review).
This is a well-established restoration company with an unusually clean review record for the industry. Ask for Paul if your project involves water-to-mold remediation, as he draws the most specific praise for project oversight. Since they do both testing and remediation, get a separate mold test if you want an unbiased assessment of your situation before committing to their remediation services.
Keep in mind
- They offer both mold testing and mold remediation. A company that tests for mold and then sells the remediation has a financial incentive to find problems. Consider getting an independent test from a separate environmental firm before committing to remediation work.
- Mold is not their primary business. They are a general restoration and cleaning company. If you have a complex mold-only situation without associated water damage, a mold-focused specialist may offer more targeted experience.
- Their service area spans dozens of small towns across Southeast Idaho. Response times to locations far from Idaho Falls or Pocatello may vary, especially for non-emergency work.
- One reviewer noted the claims process was not clearly explained upfront. If your project involves insurance, ask for a walkthrough of the claims workflow before work begins.