Provider profile

Pursuit Restoration

Garden City, ID / 5 rating / 136 reviews / Water damage restoration service

PR

Provider snapshot

What this listing says

Boise-area homeowners dealing with water damage or mold who want a single company to handle remediation through reconstruction, backed by a 2-year workmanship warranty.

Water + mold restorationIn-house reconstruction24/7 emergency responseInsurance claim support
Base location Garden City, ID
Provider type Restoration company
Public reviews 5 from 136 reviews

Best for

  • Boise, Meridian, Eagle, Nampa, and Garden City homeowners who need mold remediation with reconstruction under one roof.
  • Property managers handling water or mold damage across multiple rental units—several already use Pursuit repeatedly.
  • Homebuyers needing mold remediation for real estate transaction deadlines, since Tony has done same-day estimates for RE-10 requirements.
  • Homeowners with active water leaks or flooding who need a 24/7 emergency response and want the same crew to handle drying, mold prevention, and repairs.
  • Anyone navigating a tricky insurance claim—reviewers specifically praise Pursuit for understanding adjuster software and documentation requirements.

About this company

Pursuit Restoration is a locally owned restoration company based in Garden City, Idaho, serving the broader Boise metro area. They handle the full arc of property damage—water extraction, mold removal, fire cleanup, and the rebuild afterward—which means you hire one company instead of coordinating three. Owner Tony founded the company in 2019, though the website claims 15-plus years of personal industry experience.

On the mold side, they use containment with negative air pressure, HEPA vacuums, moisture meters, thermal imaging cameras, and antimicrobial treatments. They mention an S-520 air filter for bacteria remediation. Their team holds IICRC certifications in Applied Microbial Remediation, Applied Structural Drying, Master Water Damage Restoration, and Master Fire and Smoke Restoration, among others. The ability to move from remediation straight into drywall, flooring, and paint is genuinely unusual for a mold-focused company this size.

Tony sponsors the Boise Hawks, Idaho Youth Football League, and Driven Cycling Academy, which signals real local roots rather than a franchise parachuting into the market. The company also holds Lead and OSHA-10 certifications. They accept American Express, Visa, Mastercard, Discover, checks, and ACH.

A 5.0-star rating across 136 Google reviews is rare for any service company, let alone one handling emotionally charged restoration work. Multiple property managers and real estate agents use them repeatedly, which speaks to consistency more than any single glowing review.

Services

Mold remediationmold inspectionmold testingwater damage restorationwater removalfire damage restorationsmoke damage cleanupbiohazard cleanupreconstructioncrawl space remediationsump pump installationdehumidification

Service area

Headquartered at 611 E 44th St in Garden City, Idaho. Serves Boise, Meridian, Eagle, Kuna, Nampa, and Garden City, covering ZIP codes 83702-83706, 83709, 83713, 83714, and 83716. The company states it will travel further for emergencies, so confirm response times if you are outside the core Boise metro.

Review consensus

What reviewers praise

Tony is the dominant name across reviews. Reviewers describe him as honest, knowledgeable, and responsive—multiple people note he answered calls or texts quickly, sometimes arriving the same day. Several real estate agents and property managers (Vanessa Craft, Nicole Cherry, Courtney Anderson, Brooke Bodrero) use him repeatedly, which is a strong consistency signal. Julio appears in recent reviews for explaining remediation plans clearly and maintaining strong communication throughout projects. Victoria is mentioned alongside Tony for keeping clients informed. Reviewers frequently praise the company for not overselling—Joanne Burgio noted Tony told her she did not need his services, and Kaysha Weygandt said there were no scare tactics. Fair pricing comes up repeatedly, with several reviewers noting Pursuit's bids were lower or more detailed than competitors.

What low reviews reveal

1 found across 136 total reviews at 5.0★. Brandon Watson reported poor quality flooring, drywall, and paint work. The owner responded that this job was from July 2020—six months after the company opened—and that all subcontractors from that job have since been replaced. The review was posted in February 2025 but describes work from nearly five years prior. The owner's response is specific and acknowledges the failure rather than deflecting.

Pattern worth noting

The single negative review describes work from the company's first six months of operation (mid-2020), and the owner's response explicitly acknowledges the subcontractor quality issues from that period. Every review from 2023 onward is 5 stars, suggesting the company corrected course. The owner response is personalized and factual rather than a template deflection, which is a positive signal for how they handle criticism.

Named staff

Tony (owner — praised in dozens of reviews for honesty, responsiveness, knowledge, and fair pricing). Julio (team member — praised for clear communication and explaining remediation plans). Victoria (team member — praised for professionalism and keeping clients informed).

Bottom line

With 136 reviews and only one complaint—about subcontractor work from the company's first six months—Pursuit Restoration has an unusually clean track record. Ask for Tony directly if your project involves mold or water damage. If your job requires subcontracted flooring or painting, ask who will do that specific work and whether it falls under the 2-year warranty.

Keep in mind

  • Pursuit Restoration does both mold testing and mold remediation. That means the company deciding how much mold you have is the same one billing you to remove it. Ask whether they will accept a third-party inspection report or recommend an independent testing firm.
  • The company was founded in 2019 and acknowledged in an owner response that early subcontractors produced poor results. They say those subs have been replaced, but if your job involves subcontracted flooring or painting, ask who specifically will do that work.
  • Their service area claims stretch from Boise to Nampa and say they will travel further for emergencies. Confirm response times for locations outside Garden City and core Boise.
  • Free estimates are available within 24 business hours during 8 AM to 5 PM. Emergency response is 24/7, but non-emergency quotes may take a full business day.